{"id":1157,"date":"2019-07-12T00:00:00","date_gmt":"2019-07-12T00:00:00","guid":{"rendered":"https:\/\/leadersinsport.com\/performance-institute\/reports\/how-the-toronto-maple-leafs-are-looking-to-establish-a-culture-of-wellbeing\/"},"modified":"2025-12-15T05:12:31","modified_gmt":"2025-12-15T05:12:31","slug":"megan-popovic-toronto-maple-leafs","status":"publish","type":"article","link":"https:\/\/leadersinsport.com\/performance-institute\/articles\/megan-popovic-toronto-maple-leafs\/","title":{"rendered":"How the Toronto Maple Leafs are Looking to Establish a Culture of Wellbeing"},"content":{"rendered":"<!-- blocks\/hero-editorial -->\n<!-- inc\/hero-editorial -->\n<div class=\"hero es-hero__editorial hero--var-1\" role=\"banner\">\n\t<div class=\"hero__image\" style=\"background-image: url(https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2021\/08\/GettyImages-1143853102.jpg);\">\n\n\t\t<div class=\"hero__overlay grad-overlay content-bottom\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<div class=\"hero__content\">\n                    \n\t\t\t\t\t<div class=\"hero__content__inner\">\n\t\t\t\t\t\t                            <p class=\"es-label es-label--md\">\n                                Jul 12, 2019                            <\/p>\n                        \t\t\t\t\t\t<a href=\"https:\/\/leadersinsport.com\/performance-institute\/articles\" class=\"theme-dark hero__back-link back-link es-label es-label--sm\">\n\t\t\t\t\t\t\t<span class=\"icon icon--md icon--arrow-left\"><\/span>Articles<\/a>\n\n\t\t\t\t\t\t<h1 class=\"hero__title\">How the Toronto Maple Leafs are Looking to Establish a Culture of Wellbeing<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n        \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n    <section class=\"es-section theme-light hero__sidebar-wrapper container\">\n        <div class=\"hero__sidebar\">\n                            <div class=\"category-list\">\n                  <div class=\"es-label 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class=\"es-section__label es-label es-label--md\">Dr Megan Popovic reflects on the team\u2019s first baby steps in an environment of \u2018hyper-masculinity\u2019.<\/p>\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><h4>Dr Megan Popovic tells the Leaders Performance Institute that wellbeing begins with scouting at the Toronto Maple Leafs.<\/h4>\n<hr \/>\n<h6>By John Portch<\/h6>\n<p>The team\u2019s Director of Athlete Well-Being and Performance says that it stems from wanting to create and sustain the Leaf\u2019s environment.<\/p>\n<p>\u201cThere\u2019s a very nice flow of thinking about who we want to bring into the catchment of our culture,\u201d she explains. \u201cThen once the guys are here then how do we establish a continuity of relationship to help the, as they always say, \u2018be a pro\u2019.\u201d<\/p>\n<p>Popovic points to a \u2018circle of continuous circle of professional development, enquiry and reflection\u2019 that takes in all members of staff. \u201cThey have an important role in connection to the overall culture and I feel like wellbeing is a fluid idea that runs all the way through the organisation. I don\u2019t know if that gives you a clear beginning and end from the time of scouting before people get here until they leave, but we hope that when they do leave they have had an experience of wellbeing that they can take forward.\u201d<\/p>\n<p>Having observed the dynamics within the club and witnessed first-hand the efforts of General Manager Kyle Dubas to create an environment where there is no stigma attached to vulnerability, Popovic reporting on some baby steps of progress. Here we delve into those initial efforts to establish a culture of wellbeing at the Leafs.<\/p>\n<p><strong>What are some of the pressure points for players?<\/strong><\/p>\n<p><strong>MP:<\/strong> It depends on a player\u2019s situation. One time is\u00a0when you\u2019re up for your contract, knowing that your contract is complete, and that the next contract you\u2019re going to be signing is based upon your results\u00a0and depending on if you\u2019re a restricted or unrestricted free agent and the technicalities that go into that. I think for some players it\u2019s stressful if they\u2019re new to a team. They have to walk into a dressing room and go from being a stranger and an opponent to going into a team. Another time that\u2019s stressful is when the team is on a losing streak; they\u2019ve lost a few games and there\u2019s a pressure point of, starting with the coaching staff, whether they\u2019re making playoffs or not. the media attention in Toronto is strong and that in itself can be challenging depending on whether the player perceives their year or how sensitive they are to losing, their perception of losing or how the coach is thinking about their play relative to the dip\u00a0and success rate of the team.\u00a0Each player is a little bit different but one generalisation I\u2019ll make about the players is that they\u2019re extremely high performing, competitive\u00a0young men. So not performing at their highest level or feeling slightly anxious or nervous before games or feeling slightly off and trying to get back on within two days; because they play 81 games, they don\u2019t really have a few days off before the next game. Oftentimes it\u2019s just game, practice, game, practice, practice; the foot doesn\u2019t come off the pedal until the offseason.<\/p>\n<p><strong>How do you approach the enduring stigma around mental health in what can be quite a hyper-masculine environment?<\/strong><\/p>\n<p><strong>MP:<\/strong> One of the things that we\u2019ve tried to do is not make anything that we do mandatory and allow the players to choose if they want to speak with myself or anybody else because there has been more than one or two people open up to me who have said, \u2018I spoke to the team psychologist and then the next thing the coach knows and the manager knows and I was given heck or penalised for being vulnerable\u2019. Those aren\u2019t necessarily their words but I\u00a0seen\u00a0it and so I think as an organisation we\u2019re trying to attune ourselves to what is actually empowering\u00a0for our athletes within the context of professional sport and professional hockey and then we essentially created a menu of options that we see or are called for from the players themselves that they can use if they want; and if they don\u2019t then we respect them as individuals who are trying to make a career in this highly competitive environment.<\/p>\n<p><strong>How do you look to identify red flag with players?<\/strong><\/p>\n<p><strong>MP:<\/strong>There\u2019s a common policy that I\u2019ve made with staff. It\u2019s a one-way communication, so if they notice\u00a0something is going on with\u00a0somebody\u00a0they can message me any time. I don\u2019t communicate back to them if I\u2019ve\u00a0reached out to the player or if I\u2019ve communicated with the player. We\u2019ve also introduced mental health training for staff, with four categories of red flags. They are: suicide ideation, mental thoughts, behavioural changes and just hockey observations; we came up with a list in these four categories of over 30-35 behavioural things, observable red flags, not that one off-hand is typically problematic unless it\u2019s one of the suicidal ones in that category but when there\u2019s cluster then what\u2019s the next step; and the next step at this point in time is to contact me, I contact the player, and then give the player the options of\u00a0what\u2019s available. Once the player gets into a conversation we tell them you have a choice to do nothing; you could communicate with the NHLPA and what resources available there because I think it\u2019s important to share with the players that if they\u2019re in the NHL they have resources there, they could work with me or we could have a psychiatrist available to provide them with some information and\/or clinical analysis, if they want it, to give them some answers and perhaps calm their nerves far beyond what Googling anything would do.<\/p>\n<p><strong>What about coach and staff wellbeing?<\/strong><\/p>\n<p><strong>MP:<\/strong> So\u00a0one of the things that we started to do this year in terms of wellbeing in my role was to have workshops within the staff groups. For instance, with the coaching staff, we\u2019ve done workshops on team dynamics within their own team. We have two teams here in Toronto so we\u2019ve run a few different workshops like a mini-series over the course of the season based upon some of the situations that have occurred.\u00a0So\u00a0communication, conflict, noticing challenging moments and how to handle them;\u00a0very general professional development workshops that allow the staff these moments of pause to reflect and then contemplate whether it be their own actions\u00a0or their processes.<\/p>\n<p><strong>What do these workshops look like?<\/strong><\/p>\n<p><strong>MP:<\/strong> There\u2019s a topic, there\u2019s enquiry and an intentional skill built in whether that be a group process of brainstorming, coaching one another, and then an experiential learning process where the people in the group have time to mull over and contemplate\u00a0and bring the concept into their lived experience, into their professional lens, so that by the time they leave a workshop they\u2019ve already talked through or contemplated and asked themselves \u2018do I understand this concept? How do I relate it to myself and how do I relate it to my professional work?\u2019 And I think as an organisation, everyone is contemplating the same concepts that are over the arc of say a season, then we\u2019re all growing together and pushing each other forward.<\/p>\n<p><strong>How important is it that you speak to players on their terms?<\/strong><\/p>\n<p><strong>MP:<\/strong> I think it\u2019s very important for anyone engaging with athletes to attune themselves to how they learn or how they\u2019ve been in learning environments up to that point so that you meet them and also teach them new skills or contemplation but do it in a way that makes sense to them. For instance, we were running a mindfulness course\u00a0with our Toronto Marlies; so it\u2019s been 18 sessions of mindfulness, it\u2019s been our second season of doing it. We want to build that the connection between experience and how do I use this &#8211; it is really important for an abstract concept like mindfulness. We can\u2019t just go through these ambiguous activities and expect these players to use it in their life because it\u2019s not like their life; we have to bridge the connections\u00a0and allow them the opportunity to see how it\u2019s connected to either their play or they can contemplate it into their day to day life. Those bridges have to be built there. What did you think or what did you see? Have them develop critical thinking skills so that they can think through situations more creatively themselves.<\/p>\n<p><strong>How important is visibility in your role?<\/strong><\/p>\n<p><strong>MP:<\/strong> Being at the practices is really important, just to be around, and oftentimes I wonder if we\u2019re doing enough where I have coffee and I talk to people about their day or their life; or if I\u2019m talking to medical staff what\u2019s new. Oftentimes it\u2019s casual conversation but I think that casual conversation is what brings comfort to things such as mental and emotional vulnerability.\u00a0So\u00a0for myself I try to go to at least one to two practices of both teams [the Maple Leafss and the Marlies] each week. I have a studio condo in downtown Toronto where I meet players because I realised the place where you meet players is really important. I\u2019ve been told that they don\u2019t want to have any conversations of depth at the practice facility; and our practice facility is separate from where they\u00a0play games; most of the hub of everything is at the practice facility, and they don\u2019t want that. They feel more comfortable getting out of the practice facility and being separate.\u00a0Another point is that they don\u2019t want to meet in a public space; these guys are extremely recognisable for the most part but renting a space in a yoga studio or a therapist\u2019s office that\u2019s not necessarily the right thing either because like a hockey schedule there\u2019s no structure, so at any point in time, it could be eight in the morning or nine o\u2019clock at night or two o\u2019clock in the afternoon, you need to have the flexibility of having a meeting and then they definitely don\u2019t want to meet anywhere clinical, they don\u2019t want to feel like they\u2019re being analysed or something is wrong with them, they just really want to have conversations.\u00a0I just wanted a quiet space where a lot of young people actually live and we just meet up there and have coffee and talk, so it\u2019s very casual.\u00a0So\u00a0one, to two to three days a week I\u2019m actually there meeting with players and staff; and then I also go to the games. I go to the games but I try not to sit in the management box to observe the games because at this point in time I don\u2019t feel like I have enough trust from all the players to know that I\u2019m not sharing all their personal information with people who have decision-making over their contracts. So I sit in the stands and I watch the games; sometimes there\u2019s times when I go down the room with the guys who are injured or not playing, or the staff who are there and talk to people who are working at the rink, but a lot of time I watch the games because if I can only watch them on television I miss a lot of the things that can go on between the players or what\u2019s going on\u00a0on\u00a0the bench, so I just try to attune myself to what\u2019s going on with the games.<\/p>\n<p><strong>Will you try to wear team colours?<\/strong><\/p>\n<p><strong>MP:<\/strong> There\u2019s not that many women that work at the\u00a0Leafs\u00a0so I\u2019ve really thought extensively about what I wear all the time; the guys don\u2019t have to think about it but I think about how I wear my hair: do I wear it down, do I wear it in a ponytail, do I wear heels, do I wear running shoes; and I say that because I imagine most women work in pro sport are contemplating the same thing. Initially, I didn\u2019t wear team logos\u00a0or anything; I just wore muted colours and nothing that would draw attention to myself beyond already being a female in an all-male environment; just assessing my gut feeling, do I want to wear a logo and blend in? We don\u2019t have kits like football clubs so there\u2019s a lot of clothes that you can wear with the logo on it and most time during practice days I wear something with the\u00a0Leafs\u00a0logo in it and either running shoes or whatnot because I feel like I\u2019m not a doctor but they call me \u2018Doctor Meg\u2019 because I have a PhD. No one else is going to be wearing high heels and a blazer, so I don\u2019t want them to feel like I\u2019m going to analyse them like doctor or a psychiatrist; I don\u2019t want them to feel uncomfortable around me. By next year I don\u2019t think I\u2019m going to have to worry about this at all because I\u2019ll know all of them and it won\u2019t matter. One of the players told me last year: \u2018the team pays you, so there\u2019s going to be some players that never trust you\u2019 and I\u2019m like, \u2018OK, cool, then they shouldn\u2019t if they don\u2019t want to, they don\u2019t have to\u2019. But wearing the logo. I don\u2019t know the right answer, I think it depends upon the environment, the culture,\u00a0and also\u00a0the players\u2019 perception of you.<\/p>\n<hr \/>\n<p><strong>Want more insight from Popovic, Kyle Dubas and the Leafs?<\/strong><\/p>\n<p><a href=\"https:\/\/leadersinsport.com\/performance\/toronto-maple-leafs-1\/\">\u2018Walking the Talk\u2019 at the Toronto Maple Leafs<\/a><\/p>\n<p><a href=\"https:\/\/leadersinsport.com\/performance\/toronto-maple-leafs\/\">Tackling The Challenges of the First 60 Days in a New Role<\/a><\/p>\n<p><a href=\"https:\/\/leadersinsport.com\/performance\/summit-session-learning-thriving-in-the-spotlight\/\">Summit Session: Learning &amp; Thriving in the Spotlight<\/a><\/p>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Dr Megan Popovic reflects on the team\u2019s first baby steps in an environment of \u2018hyper-masculinity\u2019.<\/p>\n","protected":false},"featured_media":1158,"menu_order":0,"template":"","categories":[1],"pathway":[],"topic":[],"sport":[],"class_list":["post-1157","article","type-article","status-publish","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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