{"id":1191,"date":"2019-05-23T00:00:00","date_gmt":"2019-05-23T00:00:00","guid":{"rendered":"https:\/\/leadersinsport.com\/performance-institute\/reports\/leaders-meet-wellbeing-the-key-insights\/"},"modified":"2025-12-15T05:12:33","modified_gmt":"2025-12-15T05:12:33","slug":"key-takeaways-leaders-meet-wellbeing-2019","status":"publish","type":"article","link":"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/","title":{"rendered":"Leaders Meet: Wellbeing &#8211; the Key Insights"},"content":{"rendered":"<!-- blocks\/hero-editorial -->\n<!-- inc\/hero-editorial -->\n<div class=\"hero es-hero__editorial hero--var-1\" role=\"banner\">\n\t<div class=\"hero__image\" style=\"background-image: url(https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2021\/08\/wellbeing-feature-image.jpg);\">\n\n\t\t<div class=\"hero__overlay grad-overlay content-bottom\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<div class=\"hero__content\">\n                    \n\t\t\t\t\t<div class=\"hero__content__inner\">\n\t\t\t\t\t\t                            <p class=\"es-label es-label--md\">\n                                May 23, 2019                            <\/p>\n                        \t\t\t\t\t\t<a href=\"https:\/\/leadersinsport.com\/performance-institute\/articles\" class=\"theme-dark hero__back-link back-link es-label es-label--sm\">\n\t\t\t\t\t\t\t<span class=\"icon icon--md icon--arrow-left\"><\/span>Articles<\/a>\n\n\t\t\t\t\t\t<h1 class=\"hero__title\">Leaders Meet: Wellbeing &#8211; the Key Insights<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n        \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n    <section class=\"es-section theme-light hero__sidebar-wrapper container\">\n        <div class=\"hero__sidebar\">\n                            <div class=\"category-list\">\n                  <div class=\"es-label es-label--sm\">Category<\/div>\n                  <a href=\"https:\/\/leadersinsport.com\/performance-institute\/category\/human-performance\/\" rel=\"tag\">Human Performance<\/a>, <a href=\"https:\/\/leadersinsport.com\/performance-institute\/category\/leadership-culture-performance\/\" rel=\"tag\">Leadership &amp; Culture<\/a>                <\/div>\n                            <div class=\"share-list\">\n                  <div class=\"es-label es-label--sm\">Share<\/div>\n                  <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/\">Facebook<\/a>\n                  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/&#038;text=Leaders Meet: Wellbeing - the Key Insights\">Twitter<\/a>\n                  <a href=\"mailto:?subject=Here's a Leaders In Sport article for you &amp;body=Check out this article: Leaders Meet: Wellbeing - the Key Insights. https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/\">Email<\/a>\n                  <a href=\"#copyLink\" id=\"copyButton\" class=\"copy-link-clipboard\">Copy Link<\/a>\n                  <div id=\"textToCopy\" class=\"font-hidden\">https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/<\/div>\n                <\/div>\n                    <\/div>\n    <\/section>\n<!-- blocks\/section -->\n<section\n  class=\"es-section flexible-section  text-only theme-light\"\n    >\n                <div class=\"container\">\n                                    <div class=\"bg-striped-pattern__inner section-padding-top section-padding-bottom\">\n                <div class=\"es-section__inner col-parent col-parent--stack-sm\">\n                                            <div class=\"es-section__sidebar es-section__sidebar--sticky col col--12 \">\n                                                            <p class=\"es-section__label es-label es-label--md\">Themes of wellbeing stripped back and laid bare from the day\u2019s proceedings at the City Football Academy in Manchester.<\/p>\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><p><em><i>The inaugural Leaders Meet: Wellbeing event was a sparkling success and here at the Leaders Performance Institute we would like to extend a massive thank you to all those who helped make the day such a triumph. For those of you who made it to Manchester City FC, here is a quick roundup of the day\u2019s main takeaways as sent to all attendees; and for those of you unable to make, we hope you\u2019ll find a slither of insight for your ongoing projects.<\/i><\/em><\/p>\n<hr \/>\n<h6>By John Portch<\/h6>\n<p><strong>The Manchester sun shone with stereotype-busting intensity on the occasion of the inaugural Leaders Meet: Wellbeing summit \u00a0on 21 May.<\/strong><\/p>\n<p>With topics covered at the state-of-the-art City Football Academy ranged from developing performance environments and the fulfillment\u00a0duties of care, to resilience and mental health. Leaders Performance Institute members both gleaned and shared knowledge in equal measure at a fitting venue that brought together elite sports practitioners from across the globe.<\/p>\n<p>To paraphrase our compere, John Bull, wellbeing is not so much a mere stone to be unturned but an unwieldy rock to be rolled aside. \u201cIt\u2019s telling to note which environments are paying attention,\u201d he added, to general agreement. \u201cThe territory is shifting all the time.\u201d<\/p>\n<p>With four case studies, seven\u00a0speakers, and innumerable insights, here are the key takeaways to take back to your athletes and organisations.<\/p>\n<p><strong><b>Case Study 1: <\/b><\/strong><\/p>\n<p><strong><b>City Football Group: Creating Environments to Thrive &amp; Perform<\/b><\/strong><\/p>\n<p><em><i>Speakers:<\/i><\/em><\/p>\n<p><em><i>Cherrie Daley, Director of Performance Services &amp; Applied Research, City Football Group<\/i><\/em><\/p>\n<p><em><i>Carolyn Macnab, Group Human Resources Director, City Football Group<\/i><\/em><\/p>\n<p><em><i>Grant Downie, Performance Services Expert, City Football Group<\/i><\/em><\/p>\n<ul>\n<li>Rather than settle for being reactive, City Football Group [CFG] has sought to develop a shared understanding across its athletes, commercial and performance staff, with an increased psychological understanding and empathy that informs interventions in a collaborative, multidisciplinary fashion.<\/li>\n<li>CFG, three and a half years ago, introduced its City PASS initiative. PASS stands for: Player Advanced Safety &amp; Support and it is intended as a team formation approach for appraising concerns across its 1,000 athletes and 1,000-plus employees. City PASS has, for example, enabled a more coordinated approach at Academy level and, across CFG, it allows the organisation to address wellbeing, behaviour and performance concerns.<\/li>\n<li>CFG has also developed a screening tool called \u2018What\u2019s the Score?\u2019, which poses 11 questions, on a 1-7 scale [never-sometimes-always], that permits a proactive approach with players. These questionnaires are completed by athletes three times a year in conjunction with a member of the psychology support staff and they allow for the measurement of patterns over time. It was all born from one initial concern: has anyone asked the players about their own wellbeing? The answer was often \u2018no\u2019; performance staff were often well-intentioned but did not necessarily know how to raise a concern or communicate with the player.<\/li>\n<li>CFG introduced workshops to educate its staff in themes of wellbeing; these sessions use \u2018sticky\u2019 language that is simplified and made accessible. It gives staff the ability to escalate potential red flags through its SAFE approach, which can be summarised as: \u2018Spot early warning signs, Ask in a safe environment, Follow up with further conversation and Encourage the player to seek further support.\u2019<\/li>\n<li>In terms of performance staff, CFG understands the need to show empathy for the tasks of those working in such roles &#8211; you may be skilled but you are also human. CFG works to alleviate the focus on outcomes and the risk of fostering a \u2018blame culture\u2019 as well as the considerable hours put it at the workplace. CFG encourages its leaders to self-reflect and to model both vulnerability and fallibility to their staff; they must set the example and demonstrate potential pathways for athletes to follow.<\/li>\n<\/ul>\n<p><strong><b>Case Study 2:<\/b><\/strong><\/p>\n<p><strong><b>The Rugby Football Union: Lessons in Duty of Care &amp; Athlete Support<\/b><\/strong><\/p>\n<p><em><i>Speaker:<\/i><\/em><\/p>\n<p><em><i>Simon Kemp, Medical Services Director, Rugby Football Union<\/i><\/em><\/p>\n<ul>\n<li>The RFU has identified a clear relationship between wellbeing and performance that goes beyond notions of duty of care; moreover, it is the right thing to do. As Kemp says, \u201cthe best \u00a0and most adaptable humans make the best players.\u201d There is also an understanding that wellbeing is not the same as being happy or feeling good &#8211; it is flourishing and living your best, which applies across life, not just rugby. This has encouraged a proactive approach across English rugby.<\/li>\n<li>The RFU has helped foster a collaborative effort towards mental health and wellbeing from its medical staff with those of the Rugby Players\u2019 Association [RPA] and Premiership Rugby, who oversee England\u2019s domestic top-tier competition; it is collaboration of the right stakeholders. This framework sets wellbeing on a spectrum from \u2018clinically unwell\u2019, to \u2018languishing\u2019, to \u2018muddling\u2019 and up to \u2018flourishing\u2019. Players can move left and right and empirical evidence suggests that there needs to be less focus on what\u2019s wrong and more of a focus on being proactive in approaching wellbeing when an athlete is ostensibly \u2018well\u2019.<\/li>\n<li>The RFU has overseen the embedding of Personal Development Managers in each club, which enables conversation and provides visibility; there is also a rolling system of workshops and seminars around keeping careers on-track. Another fundamental tool has been the RPA\u2019s Lift the Weight Campaign to reduce the stigma around safeguarding mental health. The use of ex-players has been fundamental in breaking down those barriers.<\/li>\n<li>Coach buy-in is essential and the RFU has advocated a \u2018load-based\u2019 model, which sees coaches made aware of player loads beyond training and playing. They have, in essence, developed the concept of a \u2018life load\u2019. Good recovery and wellbeing increases an athlete\u2019s capacity to carry load and improve performance.<\/li>\n<li>Data and research have become a valued tool. Surveys reveal that psychological loads increase as the season progresses and, in turn, wellbeing decreases. Concerns range from rugby-based, such as injury, expectations and selection, to non-rugby, which includes financial worries, personal commitments and the work-life balance. Leadership and management have a tangible impact on wellbeing and, as simple as it sounds to implement, the players declared that they wanted more people to ask them how they are on a more regular basis.<\/li>\n<\/ul>\n<p><strong><b>Case Study 3:<\/b><\/strong><\/p>\n<p><strong><b>Developing the Resilience &amp; Mindset to Perform Under Pressure<\/b><\/strong><\/p>\n<p><em><i>Speakers:<\/i><\/em><\/p>\n<p><em><i>Aaron Williamon, Director of Performance Sciences, Royal College of Music<\/i><\/em><\/p>\n<p><em><i>Ben Williams, Head of Human Performance, Ineos Team UK sailing<\/i><\/em><\/p>\n<p><em><i>Moderator:<\/i><\/em><\/p>\n<p><em><i>David Fletcher, Senior Professor in Performance Psychology &amp; Management, Loughborough<\/i><\/em><em><i>\u00a0University<\/i><\/em><\/p>\n<ul>\n<li>Resilience comes from bridging the gap between practice and the performance. The Royal College of Music [RCM] has adopted a systematic approach designed to weed out any bad performance and lifestyle habits. While resilience may be personality-based in sailing, it is more behaviour-based in music, with a need to deliver high quality feedback and self-efficacy. The RCM needs to be mindful of the meaning musicians draw from their craft and the often detrimental effect it can have on their wellbeing. This involves deliberate practice but it also means working in a systematic fashion.<\/li>\n<li>The RCM has also co-developed a performance simulator in partnership with Imperial College in London. It enables students to perform in front of hostile audiences and dissatisfied adjudicators. Williamon says: \u201cTaking people through that process of performing and providing that chance for immediate feedback \u2013 we\u2019re not trying to make life difficult for our musicians but give them a chance to see what it\u2019s like when things are going well, when it\u2019s not going well; also to help them develop strategies for dealing with situations that aren\u2019t going well and helping them to reframe those moments.\u201d<\/li>\n<li>Environments are also a critical factor of wellbeing, particularly when adopting a holistic approach. Sailors at Ineos Team UK have a tendency to overreach, finding what\u2019s possible before establishing what is rational in their approach. America\u2019s Cup teams are beholden to the weather and need to be ready at any given time to commit to high performance loads. As such, the team uses its influence to periodise wellness as much as possible during intense periods. The aim is convergence rather than compliance; Ineos\u2019 sailors have the capacity to understand its complex performance models and so they are happy and secure when raising problems.<\/li>\n<li>Whether it is music or sailing &#8211; or indeed sport in general &#8211; an individualised approach is needed with performers. One size does not fit all because of the potentially different interpretations of life and performance stressors experienced by each individual. It is easier to be intentional when one understands the individual context of the athlete or artist at hand.<\/li>\n<\/ul>\n<p><strong><b>Case Study 4:<\/b><\/strong><\/p>\n<p><strong><b>Changing the Mental Wellbeing Landscape in Elite Sport<\/b><\/strong><\/p>\n<p><em><i>Speaker: <\/i><\/em><\/p>\n<p><em><i>Matti Clements, Deputy Director of Athlete Wellbeing &amp; Engagement, Australian Institute of Sport<\/i><\/em><\/p>\n<ul>\n<li>There was social and political will around developing an athlete wellbeing &amp; engagement infrastructure at the Australian Institute of Sport [AIS] when it became clear that some people were worse off for being in the nation\u2019s high performance system. Clements reports directly to the AIS executive and has advocates in key positions. Athlete wellbeing &amp; engagement needed to have a seat at the decision-making table.<\/li>\n<li>One of the fundamental problems was the undue focus on post-career support, whereas provisions needed to be more thorough for current athletes. With this in mind, Clements has been able to oversee the development of a content curriculum to disseminate across the AIS\u2019 national governing bodies, who may not have the time and resources to fund and develop their own. The thrust of athlete wellbeing is to sharpen each athlete\u2019s focus on their potential, to help them cope with the stresses of life, and to enable them to feel productive and content in their lives. In terms of athlete engagement, the focus is on enabling athletes to meaningfully contribute to their community, encourage them to seek to learn and gain life experiences, all while connecting with others socially and professionally.<\/li>\n<li>De-stigmatising wellbeing in both elite sport and in Australian society is proving essential, with both data and &#8211; crucially &#8211; current athletes used to tell stories of wellbeing and their personal struggles with a view to educating and creating a greater understanding of matters around mental health and wellbeing.<\/li>\n<li>AIS\u2019 nascent culture of athlete wellbeing &amp; engagement is tied to funding, with national governing bodies required to meet standards around duty of care.<\/li>\n<\/ul>\n<p>And that, as they say, was that. Do be sure to check the Leaders Performance Institute hub where footage from the sessions will be available anon.<\/p>\n<p>An event is nothing without its compere and with John Bull, Head of High Performance at Management Futures, we were in good hands throughout. His wrap-ups set the tone for the post-session roundtables and were essential in crystalising the key takeaways. Do look out for John and a host of our speakers on a Leaders Performance Podcast in the near future.<\/p>\n<p>May we also extend our unconditional gratitude to our Main Partner, Keiser, our Host Partner, City Football Group and our Event Partner Beaconforce. These events, good as we hope they are, just simply don&#8217;t happen without the foresight and input of our partners.<\/p>\n<p>Finally, a big thanks to all those who came to Manchester, we hope you mined a nugget or two, exchanged thoughts with some like-minded individuals, and found the day as inspiring as we did. We&#8217;re all on a path to refining wellbeing practices but it really feels as if the athletes and organisations of the sports performance world are in good hands.<\/p>\n<p>We need your feedback, so do let us know how we did and where we can improve. If you couldn\u2019t make it, you were sorely missed.<\/p>\n<p>For now, we wish you a safe journey home and improved processes with your teams and athletes.<\/p>\n<p>So, until we meet again, this is the Leaders team, signing off.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Themes of wellbeing stripped back and laid bare from the day\u2019s proceedings at the City Football Academy in Manchester.<\/p>\n","protected":false},"featured_media":1192,"menu_order":0,"template":"","categories":[21,20],"pathway":[],"topic":[],"sport":[],"class_list":["post-1191","article","type-article","status-publish","has-post-thumbnail","hentry","category-human-performance","category-leadership-culture-performance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Leaders Meet: Wellbeing - the Key Insights - Performance Institute<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leaders Meet: Wellbeing - the Key Insights - Performance Institute\" \/>\n<meta property=\"og:description\" content=\"Themes of wellbeing stripped back and laid bare from the day\u2019s proceedings at the City Football Academy in Manchester.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/\" \/>\n<meta property=\"og:site_name\" content=\"Performance Institute\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-15T05:12:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2021\/08\/wellbeing-feature-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/\",\"url\":\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/\",\"name\":\"Leaders Meet: Wellbeing - the Key Insights - Performance Institute\",\"isPartOf\":{\"@id\":\"https:\/\/leadersinsport.com\/performance-institute\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2021\/08\/wellbeing-feature-image.jpg\",\"datePublished\":\"2019-05-23T00:00:00+00:00\",\"dateModified\":\"2025-12-15T05:12:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/#primaryimage\",\"url\":\"https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2021\/08\/wellbeing-feature-image.jpg\",\"contentUrl\":\"https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2021\/08\/wellbeing-feature-image.jpg\",\"width\":2000,\"height\":500},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/leadersinsport.com\/performance-institute\/articles\/key-takeaways-leaders-meet-wellbeing-2019\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/leadersinsport.com\/performance-institute\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Leaders Meet: Wellbeing &#8211; 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