{"id":18441,"date":"2023-06-09T11:32:12","date_gmt":"2023-06-09T11:32:12","guid":{"rendered":"https:\/\/leadersinsport.com\/performance-institute\/?post_type=article&#038;p=18441"},"modified":"2025-12-15T05:11:14","modified_gmt":"2025-12-15T05:11:14","slug":"leaders-meet-people-development-the-key-morning-takeaways","status":"publish","type":"article","link":"https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-people-development-the-key-morning-takeaways\/","title":{"rendered":"Leaders Meet: People Development &#8211; the Key Morning Takeaways"},"content":{"rendered":"<!-- blocks\/hero-editorial -->\n<!-- inc\/hero-editorial -->\n<div class=\"hero es-hero__editorial hero--var-1\" role=\"banner\">\n\t<div class=\"hero__image\" style=\"background-image: url(https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2023\/06\/GettyImages-519143460-scaled.jpg);\">\n\n\t\t<div class=\"hero__overlay grad-overlay content-bottom\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<div class=\"hero__content\">\n                    \n\t\t\t\t\t<div class=\"hero__content__inner\">\n\t\t\t\t\t\t                            <p class=\"es-label es-label--md\">\n                                9 Jun 2023                            <\/p>\n                        \t\t\t\t\t\t<a href=\"https:\/\/leadersinsport.com\/performance-institute\/articles\" class=\"theme-dark hero__back-link back-link es-label es-label--sm\">\n\t\t\t\t\t\t\t<span class=\"icon icon--md icon--arrow-left\"><\/span>Articles<\/a>\n\n\t\t\t\t\t\t<h1 class=\"hero__title\">Leaders Meet: People Development &#8211; the Key Morning Takeaways<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n        \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n    <section class=\"es-section theme-light hero__sidebar-wrapper container\">\n        <div class=\"hero__sidebar\">\n                            <div class=\"category-list\">\n                  <div class=\"es-label es-label--sm\">Category<\/div>\n                  <a href=\"https:\/\/leadersinsport.com\/performance-institute\/category\/coaching-development-performance\/\" rel=\"tag\">Coaching &amp; Development<\/a>, <a href=\"https:\/\/leadersinsport.com\/performance-institute\/category\/human-performance\/\" rel=\"tag\">Human Performance<\/a>, <a href=\"https:\/\/leadersinsport.com\/performance-institute\/category\/leadership-culture-performance\/\" rel=\"tag\">Leadership &amp; Culture<\/a>                <\/div>\n                            <div class=\"share-list\">\n                  <div class=\"es-label es-label--sm\">Share<\/div>\n                  <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-people-development-the-key-morning-takeaways\/\">Facebook<\/a>\n                  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-people-development-the-key-morning-takeaways\/&#038;text=Leaders Meet: People Development - the Key Morning Takeaways\">Twitter<\/a>\n                  <a href=\"mailto:?subject=Here's a Leaders In Sport article for you &amp;body=Check out this article: Leaders Meet: People Development - the Key Morning Takeaways. https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-people-development-the-key-morning-takeaways\/\">Email<\/a>\n                  <a href=\"#copyLink\" id=\"copyButton\" class=\"copy-link-clipboard\">Copy Link<\/a>\n                  <div id=\"textToCopy\" class=\"font-hidden\">https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-people-development-the-key-morning-takeaways\/<\/div>\n                <\/div>\n                    <\/div>\n    <\/section>\n\n\n<!-- blocks\/section -->\n<section\n  class=\"es-section flexible-section  text-only theme-light\"\n    >\n                <div class=\"container\">\n                                    <div class=\"bg-striped-pattern__inner section-padding-top section-padding-bottom\">\n                <div class=\"es-section__inner col-parent col-parent--stack-sm\">\n                                            <div class=\"es-section__sidebar es-section__sidebar--sticky col col--12 \">\n                                                            <p class=\"es-section__label es-label es-label--md\">The morning at Globe Life Field delivered insights from the Texas Rangers, Dallas Mavericks, the Center for BrainHealth and included the Women&#8217;s Sport Breakfast.<\/p>\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><p>In partnership with<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2022\/02\/epicriskmanagement-1.png\" width=\"250\" height=\"100\" \/><\/p>\n<h6>By Luke Whitworth<\/h6>\n<h6>Leaders Meet: People Development, hosted alongside the Texas Rangers, was our second physical event of the year in North America.<\/h6>\n<p>Throughout the day, we engaged in case study sessions, roundtable discussions and skill-based learning centred around the overarching theme of people development for performance.<\/p>\n<p>These are the key morning takeaways. (Afternoon takeaways can be found <a href=\"https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-people-development-the-key-afternoon-takeaways\/\">here<\/a>.)<\/p>\n<p><strong>Women\u2019s Sport Breakfast: Development Experiences<\/strong><\/p>\n<p><em>Speakers:<\/em><\/p>\n<p><em>Hannah Huesman, Mental Performance Coordinator, Texas Rangers<\/em><\/p>\n<p><em>Shelby Baron, Coordinator of Player &amp; Coach Services, United States Tennis Association<\/em><\/p>\n<p><em>Michaelene Courtis, Senior Director of Baseball Operations, Texas Rangers<\/em><\/p>\n<ul>\n<li>Life is a people game. When you prioritise others and yourself with respect, you are going to continue to grow.<\/li>\n<li>Find ways to connect with people who are not like you. With all walks of life, we tend to look for and find commonalities with people. Have an appreciation that we can learn from everyone.<\/li>\n<li>In order to lead, you have to go and do it. Going out and doing the work is the best development you can have.<\/li>\n<li><strong>Reciprocal mentorship:<\/strong> Shelby shared the power of the concept of reciprocal mentorship. It elevates collaboration between two people and provides more opportunity for quality learning.<\/li>\n<li>Dealing with an athlete \u2013 sport psych experiences. Red light vs. green light.<\/li>\n<li>Don\u2019t take responsibility lightly as someone responsible for developing others. We want to be there based on the experiences we have engaged in.<\/li>\n<li>For women working in elite sport environments, your mentor or mentors don\u2019t just need to just be women. Who are those that are going to help you grow, develop and challenge your thinking? Encouragement to seek out allies. Understanding you don\u2019t have to have someone who looks like you.<\/li>\n<li><strong>Developing others:<\/strong> in a player context, look to be proactive in developing relationships through mental skills. Look to equip them with skills they need before things can turn. In all development, it\u2019s important to focus on performance strengths before performance weaknesses.<\/li>\n<li><strong>Person before performer:<\/strong> this is an important sentiment to withhold. Have vulnerability in knowing them as a person through showing genuine interest in them as a person.<\/li>\n<li><strong>Growth:<\/strong> Hannah shared that one of the most valuable growth opportunities was being the middle person. It challenges you to think about how to connect with people, collate information and deliver it to others.<\/li>\n<li><strong>Engage in relationship mapping:<\/strong> everyone in the discussion shared the importance of relationship mapping. Building these relationships creates an impact in the environment that makes a difference to performance.<\/li>\n<\/ul>\n<p><strong>Session 1: Developing a Learning Culture<\/strong><\/p>\n<p><em>Speakers:<\/em><\/p>\n<p><em>Chris Young, General Manager, Texas Rangers<\/em><\/p>\n<p><em>Nico Harrison, General Manager, Dallas Mavericks<\/em><\/p>\n<ul>\n<li><strong>Instilling a learning culture:<\/strong> it\u2019s a simple set of thought processes &#8211; if you are not learning you are not advancing and innovating. Nico shared that when he joined the Mavs, he was super intentional in not bringing in close colleagues who had already been part of his journey, as to not create a gap between his personal philosophy and where the team was at with the talent already in the environment. There was a feeling of wanting to feel uncomfortable and to learn on the job at a faster rate.<\/li>\n<li><strong>What can you hear &amp; see in a learning culture:<\/strong> it always starts around people who ask questions and listen. Chris shared that he looks at this when evaluating \u2013 how open are you? How much time do you spend talking or listening? Are they curious?<\/li>\n<li><strong>Be willing to fail:<\/strong> thinking about fail can be a difficult notion when working with athletes at the highest level. Look at this more from a recalibration point of view to help you move forward. Being empowered to not be scared to fail.<\/li>\n<li><strong>Retain focus when pressure comes on:<\/strong> the idea of an environment with a learning culture is that it is open and results don\u2019t matter \u2013 the reality is that there is an expectation to win. It\u2019s good to say that we are open-minded. It leads to improvement, but if we are not succeeding with that mindset, we need to recalibrate and shift. One of the core values of the Texas Rangers is to dominate the fundamentals, whilst having an appreciation that we can\u2019t be great at everything, but what are the most important aspects to be as successful as possible? These may evolve and shift which are part of a true learning culture.<\/li>\n<li><strong>Servant leader:<\/strong> Nico shared that the development of the team is a focus. We want an environment where everyone can develop, but it\u2019s important to invest in the high potential talent in the environment and help to accelerate their potential \u2013 if you don\u2019t do that, it is hard to maintain.<\/li>\n<li><strong>Philosophy:<\/strong> every decision made or interaction made, think about the players and how they will react or think \u2013 what the impact could that be on them as a human being? Everything can carry weight and value for them. Operate from a place of care and show them that their best interests are at the heart of your process, but accompanied by high standards that we want to hold them to. Asking people \u2018what do you want to achieve for yourself?\u2019 is a great starting point.<\/li>\n<li><strong>Growing trust:<\/strong> Nico shared that he is still building trust, which can take longer than a couple of years. Turnover has been at a sensible pace, as in his experiences it can only metabolise at a certain rate. Lots of change can stifle growth.<\/li>\n<li><strong>What does success look like:<\/strong> The Texas Rangers as an organisation has two goals, the second being that every employee has the opportunity to achieve their dreams in the organisation, sport or industry. These correlate to the first goal of seeking to win a championship. The biggest goal set at the start of the season, was being an organisation that overachieves \u2013 it is a signal or a sign of a healthy culture as it is bringing the best out of everybody and functioning as a whole. Are we in the conversation? How do you develop the team? How do they feel? Are your people excited driving into work? Do they have a voice? Do they reach their goals? Does what they say matters?<\/li>\n<li><strong>Assess the project of learning:<\/strong> depends on individual circumstances but ensure you are reviewing whether we are making progress and moving forward. What do we need to amend or alter or do to fill in the blanks? Empower departmental heads to evaluate against the fundamental aspects of what we want to be good at and review against those.<\/li>\n<li><strong>Five factors critical for developing a learning culture:<\/strong> humble people that are open-minded \/ curiosity \/ drive \/ empowerment \/ collaboration \u2013 people that trust each other.<\/li>\n<\/ul>\n<p><strong>Session 2: Developing Healthier and Stronger Minds &#8211; Unlocking Human Potential Through Improved Brain Health &amp; Performance<\/strong><\/p>\n<p><em>Speaker: Jennifer Zientz, Center for BrainHealth, The University of Texas at Dallas<\/em><\/p>\n<ul>\n<li><strong>Brain health:<\/strong> it is an emerging field \u2013 \u2018neck up check ups\u2019. Without brain health, we really don\u2019t have health as it regulates everything we do; 50% of what we do is toxic to our brain health.<\/li>\n<li><strong>Fast-paced environments:<\/strong> with fast-paced environments, it is critical to have good brain health. We are living far longer, but we don\u2019t know how to keep our brains healthy for the remainder of our lives \u2013 the peak is 42-45 years old.<\/li>\n<li><strong>Neuroplasticity:<\/strong> science is showing the power of neuroplasticity. Your brain is constantly wiring and re-wiring. It is driven by experience and being a passive attendee doesn\u2019t impact it as positively. We need to engage in deeper level thinking to develop neuroplasticity.<\/li>\n<li><strong>Performance:<\/strong> if we can have improved focus \/ clarity \/ change readiness we can influence performance. Our ability to be prepared, adaptable and positioned for change readiness can support success. How we use our brain everyday can influence these factors.<\/li>\n<li><strong>Information overload:<\/strong> a basic skill that we engage in all the time. It increases cortisol and decreases performance \u2013 this is what\u2019s known as maladaptive neuroplasticity.<\/li>\n<li><strong>Less is more:<\/strong> the less that you are able to have in your environments, the better. With simultaneous inputs, we are not getting at front networks the way we should. These front networks are the CEO of your brain: judgement, reasoning and decision-making.<\/li>\n<li><strong>The environment:<\/strong> the environment can impact your memory. Every single day in our roles, there are hard conversations and decisions \u2013 can you do it without extra and alternate inputs (less is more)? Knowing what you need to pay attention to and focusing on that, not trying to take everything in at one time. This is significant for brain health.<\/li>\n<li>You will get more done if you do less.<\/li>\n<li><strong>Superficial learning:<\/strong> how deeply so we think about information? How much time do you spend in superficial learning environments? This type of learning is highly familiar to us, where not a huge amount of brain power is needed to solve problems. We don\u2019t have to put as much elbow grease into brain power.<\/li>\n<li><strong>Front networks:<\/strong> when we spend too much time in superficial thinking, we are not engaging our front networks. We are relying on overused and overlearned information. We need efficiencies, but you have to be putting some elbow grease into it. Your brain is like your body \u2013 like anything, you start somewhere and then have to up your ante.<\/li>\n<li><strong>Curiosity &amp; motivation:<\/strong> these are the biggest drivers of brain health. Curiosity are the new ways to explore and the motivation is the drive to succeed.<\/li>\n<li><strong>Deeper level thinking:<\/strong> deep dives into information and issues. How much of your time do you spend in service level thinking \u2013 where can you change that? How intentional are you at stopping and thinking how and where can we do things differently? Be prudent to jump in and don\u2019t solely rely on expertise all the time. It will increase dopamine and agility.<\/li>\n<li><strong>Yourself as an athlete:<\/strong> do you treat yourself as well as the athletes? When in an industry of winning, the greatest asset is the brain. How we are going to get there depends on brain power.<\/li>\n<li><strong>Possibility thinking:<\/strong> thinking outside the box and having open-mindedness. We have lots of ideas, ultimately it comes down to the possibilities we see for ourselves, team and organisation. We operate in a mindset of just doing better than last time \u2013 better doesn\u2019t equate to more. It\u2019s about trying things and a culture of possibility through exploration.<\/li>\n<li><strong>Changing environments:<\/strong> just because we tried things last year and it failed, doesn\u2019t mean it will fail again. How can we be change ready? What are the possibilities that could exist?<\/li>\n<li>Be possibility thinkers on behalf of others \u2013 in leadership, having the ability to forecast with each individual we work with. Putting in seeds of ideas \u2013 possibility thinking increases flexibility in our thinking, provides perspectives and reframes failure.<\/li>\n<li>How are you calibrating your mental resources? Deploy you greatest thinking skillset where you need it and not expending excess brain power on low level things that impact mental energy.<\/li>\n<li><strong>The workplace:<\/strong> this is one of the most important places where we shape our brain.<\/li>\n<li>Seek to do 10% less multitasking.<\/li>\n<li>Identify the things that you can improve and want to improve \u2013 don\u2019t be surface level thinkers. Get to the root of the issue and why it matters. Engage your thinking and get a better level of neuroplasticity.<\/li>\n<li>What are you doing with the information is what will change your brain. Improve synchronicity of those front networks.<\/li>\n<li>Do you think about your brain? Usually people don\u2019t unless something happens to it. Your brain is your favourite organ. If you put your brain health into the game it can change so much.<\/li>\n<li>We each need every ounce of mental advantage to maintain and improve the world around us \u2013 it starts with us at an individual level.<\/li>\n<\/ul>\n<p><em>The key afternoon takeaways are available <a href=\"https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-people-development-the-key-afternoon-takeaways\/\">here<\/a>.<\/em><\/p>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":18444,"menu_order":0,"template":"","categories":[22,21,20],"pathway":[375],"topic":[364],"sport":[323],"class_list":["post-18441","article","type-article","status-publish","has-post-thumbnail","hentry","category-coaching-development-performance","category-human-performance","category-leadership-culture-performance","pathway-planning-and-delivery","topic-staff-development","sport-baseball"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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APRIL 04: Captain, the Texas Rangers mascot, waves the team flag after the Texas Rangers beat the Seattle Mariners 3-2 on Opening Day at Globe Life Park in Arlington on April 4, 2016 in Arlington, Texas. 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