{"id":24151,"date":"2024-03-20T10:58:00","date_gmt":"2024-03-20T10:58:00","guid":{"rendered":"https:\/\/leadersinsport.com\/performance-institute\/?post_type=article&#038;p=24151"},"modified":"2025-12-15T05:11:00","modified_gmt":"2025-12-15T05:11:00","slug":"teams-routinely-fail-to-balance-stability-and-innovation-but-it-can-be-the-difference-between-winning-and-losing","status":"publish","type":"article","link":"https:\/\/leadersinsport.com\/performance-institute\/articles\/teams-routinely-fail-to-balance-stability-and-innovation-but-it-can-be-the-difference-between-winning-and-losing\/","title":{"rendered":"Teams Routinely Fail to Balance Stability and Innovation \u2013 But it Can Be the Difference Between Winning and Losing"},"content":{"rendered":"<!-- blocks\/hero-editorial -->\n<!-- inc\/hero-editorial -->\n<div class=\"hero es-hero__editorial hero--var-1\" role=\"banner\">\n\t<div class=\"hero__image\" style=\"background-image: url(https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2024\/03\/GettyImages-130218092-scaled.jpg);\">\n\n\t\t<div class=\"hero__overlay grad-overlay content-bottom\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<div class=\"hero__content\">\n                    \n\t\t\t\t\t<div class=\"hero__content__inner\">\n\t\t\t\t\t\t                            <p class=\"es-label es-label--md\">\n                                20 Mar 2024                            <\/p>\n                        \t\t\t\t\t\t<a href=\"https:\/\/leadersinsport.com\/performance-institute\/articles\" class=\"theme-dark hero__back-link back-link es-label es-label--sm\">\n\t\t\t\t\t\t\t<span class=\"icon icon--md icon--arrow-left\"><\/span>Articles<\/a>\n\n\t\t\t\t\t\t<h1 class=\"hero__title\">Teams Routinely Fail to Balance Stability and Innovation \u2013 But it Can Be the Difference Between Winning and Losing<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n        \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n    <section class=\"es-section theme-light hero__sidebar-wrapper container\">\n        <div class=\"hero__sidebar\">\n                            <div class=\"category-list\">\n                  <div class=\"es-label es-label--sm\">Category<\/div>\n                  <a href=\"https:\/\/leadersinsport.com\/performance-institute\/category\/leadership-culture-performance\/\" rel=\"tag\">Leadership &amp; Culture<\/a>                <\/div>\n                            <div class=\"share-list\">\n                  <div class=\"es-label es-label--sm\">Share<\/div>\n                  <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/leadersinsport.com\/performance-institute\/articles\/teams-routinely-fail-to-balance-stability-and-innovation-but-it-can-be-the-difference-between-winning-and-losing\/\">Facebook<\/a>\n                  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/leadersinsport.com\/performance-institute\/articles\/teams-routinely-fail-to-balance-stability-and-innovation-but-it-can-be-the-difference-between-winning-and-losing\/&#038;text=Teams Routinely Fail to Balance Stability and Innovation \u2013 But it Can Be the Difference Between Winning and Losing\">Twitter<\/a>\n                  <a href=\"mailto:?subject=Here's a Leaders In Sport article for you &amp;body=Check out this article: Teams Routinely Fail to Balance Stability and Innovation \u2013 But it Can Be the Difference Between Winning and Losing. https:\/\/leadersinsport.com\/performance-institute\/articles\/teams-routinely-fail-to-balance-stability-and-innovation-but-it-can-be-the-difference-between-winning-and-losing\/\">Email<\/a>\n                  <a href=\"#copyLink\" id=\"copyButton\" class=\"copy-link-clipboard\">Copy Link<\/a>\n                  <div id=\"textToCopy\" class=\"font-hidden\">https:\/\/leadersinsport.com\/performance-institute\/articles\/teams-routinely-fail-to-balance-stability-and-innovation-but-it-can-be-the-difference-between-winning-and-losing\/<\/div>\n                <\/div>\n                    <\/div>\n    <\/section>\n\n\n<!-- blocks\/section -->\n<section\n  class=\"es-section flexible-section  text-only theme-light\"\n    >\n                <div class=\"container\">\n                                    <div class=\"bg-striped-pattern__inner section-padding-top section-padding-bottom\">\n                <div class=\"es-section__inner col-parent col-parent--stack-sm\">\n                                            <div class=\"es-section__sidebar es-section__sidebar--sticky col col--12 \">\n                                                            <p class=\"es-section__label es-label es-label--md\">Previous Leaders speaker Alex Hill discusses the habits that set apart organisations that have been at the top of their game for a century.<\/p>\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><h6>By John Portch<\/h6>\n<h6>When New Zealand lost to France 20-18 in their 2007 Rugby World Cup quarter-final, most observers assumed the defeat marked the end of the road for their Head Coach Graham Henry.<\/h6>\n<p>It was the All Blacks\u2019 worst-ever World Cup finish and their unconvincing performances were attributed to arrogance, complacency, poor team selection, and ill-advised tactics, or a combination of all four.<\/p>\n<p>In any case, Henry was held responsible, so there was surprise in some quarters when New Zealand Rugby [NZR] decided to retain his services post-tournament. The controversy was largely forgotten by the time he led the All Blacks to the 2011 Rugby World Cup on home soil.<\/p>\n<p>NZR had bucked their 20-year habit of replacing the All Blacks\u2019 head coach either at the end of each World Cup cycle or as soon as results and performances were deemed unacceptable. \u2018Now, they realised, this strategy wasn\u2019t working,\u2019 writes Professor Alex Hill of the episode in his book <em>Centennials: The 12 Habits of Great, Enduring Organisations<\/em>.<\/p>\n<p>While changing a leader can feel tempting when analysing a poor outcome, in the All Blacks\u2019 case, Hill argues it was their lack of stable stewardship that had hampered the team. \u2018If you change your leader every four years then you fail to build a collective memory. You lose out on applying lessons you\u2019ve learnt from one World Cup in the next, and you leave yourself with insufficient time to build up all the knowledge you require\u2019.<\/p>\n<p><strong>Stable stewards \u2013 a quarter of your team<\/strong><\/p>\n<p>Hill, the Co-Founder and Director of the Centre for High Performance, has dedicated more than a decade to researching organisations that have outperformed their peers for more than 100 years \u2013 the Centennials at the heart of his book \u2013 which include NASA, British Cycling, the Royal College of Art, the Royal Shakespeare Company and, of course, the All Blacks. They won\u2019t all endure all the same problems at the same time, or in the same ways, but Hill has identified 12 habits that denote them all at their best and the ingenious steps they took at key moments to sustain their high performance.<\/p>\n<p>Beyond habits, a character common to all Centennials is the \u2018stable steward\u2019: an individual who guards an organisation\u2019s values, purpose and long-term vision. They are embedded throughout a team and, according to research, should make up about a quarter of your people. They facilitate the building of collective knowledge within an environment and carefully manage transitions from one generation to the next.<\/p>\n<p>\u201cYou keep thinking \u2018I\u2019ve met this person before\u2019,\u201d Hill tells the Leaders Performance Institute of his encounters with stable stewards during research visits to Centennial organisations. \u201cIt is often somebody who is quite humble, who is in it for the long term and comfortable working in an environment where the organisation is more important than they are. The stable stewards guide. They are more like parents and set the behaviours, norms, values and principles, the environment.\u201d<\/p>\n<p>In <em>Centennials<\/em>, Hill points to the fact that most Rugby World Cup-winning coaches have been part of their team\u2019s coaching ticket for at least six years, while a quarter of their players have been regularly selected for the past eight years. \u2018Inevitably, stable stewardship and stable team membership tend to go hand in hand. Fresh talent is always needed, but world-beating success demands continuity too,\u2019 he writes.<\/p>\n<p>For the All Blacks, further continuity came in the form of Assistant Head Coach Steve Hansen succeeding Henry in 2012. He led the All Blacks to a second World Cup in 2015. Hill says: \u201cI went through some of the big All Blacks World Cup matches and what\u2019s interesting is that it\u2019s the disruptive experts who often turn a game or do something unusual in a moment that changes everything. So they have a real role, but the stewards are guiding them forwards.\u201d<\/p>\n<p>However, much like New Zealand Rugby in the decades before 2007, he believes organisations routinely fail to understand that balance.<\/p>\n<p><strong>Disruptive experts \u2013 the majority of your team<\/strong><\/p>\n<p>The stable stewards are fundamental, but sports, as Hill explains, need their disruptive experts too, whether they work part-time or hold other jobs. They are, as he writes in <em>Centennials<\/em>, \u2018the grit in the Oyster that produces the pearl.\u2019<\/p>\n<p>He illustrates this point for the Leaders Performance Institute with another metaphor used in his book: \u201cThey are more like teenagers and their role is to tell you that you are rubbish, you\u2019re out of date, you need to get with it, and that can be very challenging. But they tend to come and go. They have a very disruptive role whereas the stewards are more a part of the fabric.\u201d<\/p>\n<p>Some organisations, it could be argued, have suffered from too little disruption. Peter Keen, the former Sporting Director at British Cycling, told Hill of the transformation that occurred when the team opened itself up to outsider expertise. \u2018Our biggest breakthroughs always came when we worked with brilliant people from outside who looked at our problem in a completely different way,\u2019 said Keen in <em>Centennials<\/em>.<\/p>\n<p>The team, who had been treading water in the late-1980s, started working with an aerodynamicist and a test driver from Lotus Cars as well as a psychologist from Tottenham Hotspur. None of these individuals had a background in elite cycling but their input led to innovations in bike and helmet design, the way riders sat on their saddle, and in psychological preparation.<\/p>\n<p>As British Olympic gold medal-winning rider Chris Boardman told Hill, this approach is \u2018the perfect mix of expertise and ignorance that can bring about giant leaps of innovation\u2019. British Cycling claimed the nation\u2019s first gold medal in 70 years in 1992 (Boardman\u2019s) and Great Britain has topped the cycling medals table at the 2008, 2012, 2016 and 2020 Games. The organisation has endured its challenges down the years, but the incremental advances borne from \u2018constant analysis, experimentation and enquiry\u2019 continue to this day.<\/p>\n<p>\u201cWhat you realise is that although from the outside these organisations look incredibly stable, there is a disruptive element within them,\u201d says Hill, who also considers himself a disruptor. However, \u201cyou do have to work alongside each other, so you have to be comfortable knowing that if you\u2019re going into an environment wanting to shake things up, there will be tension and you won\u2019t be able to do everything that you want to do. But ultimately, it\u2019s the radical and the traditional that works together going forward.\u201d<\/p>\n<p><strong>Radically traditional <\/strong><\/p>\n<p>It was the Royal College of Arts who coined the term \u2018radically traditional\u2019 and it applies to all Centennial organisations. \u2018Out of this balance emerges the energy that propels them forward and a stability that ensures no one loses sight of what each Centennial is there to achieve or forgets what has led to success in the past,\u2019 Hill writes in <em>Centennials<\/em>.<\/p>\n<p>On one hand, that means recruiting brilliant individuals. Hill tells the Leaders Performance Institute: \u201cGreat institutions go broad in terms of where they look. As soon as they\u2019re not working with the best in the world then they\u2019re going to lose their edge.\u201d<\/p>\n<p>On the other hand, it also means finding the people who create the best team. Hill refers to the success of Norwegian polar expeditions of the early 20th Century. The most common factor in all those successful crews? \u201cIt was the cook,\u201d he says, referring to the affable Adolf Lindstr\u00f8m. \u2018He [Lindstr\u00f8m] has rendered greater and more valuable services to the Norwegian polar expeditions than any other man,\u2019 wrote Roald Amundsen in his diary in 1911, which was the year he led the first successful expedition to the South Pole.<\/p>\n<p>\u201cWhat he did,\u201d says Hill of Lindstr\u00f8m, \u201cwas sit down with everyone at the end of the day, nourish them with food and also with conversation and laughter. He listened and provided that supportive element. It\u2019s a bit like Ringo Starr in the Beatles. He wasn\u2019t the most creative, he wasn\u2019t pushing things forward, but he kept the group together.<\/p>\n<p>So you\u2019re not just recruiting for exceptional talent, you\u2019re also recruiting for people who have a real team role.\u201d<\/p>\n<p>Create the best environment and new recruits \u2013 whether they turn out to be stable stewards or disruptive experts \u2013 can thrive. \u201cThe British Olympic teams have a simple but useful phrase: \u2018performance equals talent times environment\u2019. How do we get the best people and then how do we create the best environment? You realise that the best environments are based on safety and people feeling safe to be themselves. How do we create a diverse team? Then how do we create a space where everyone can contribute fully and is fully engaged?\u201d<\/p>\n<p>The stable stewards will help to create that space, then disruptive experts can decide where they believe they can give the best of themselves.<\/p>\n<p>\u201cI think it\u2019s working out the environment where you think you can create the most impact that\u2019s important.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\" https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2024\/03\/Centennials.jpg\" width=\"200\" height=\"100\" \/><\/p>\n<h6>Alex Hill&#8217;s <em>Centennials: The 12 Habits of Great, Enduring Organisations<\/em> is now available in paperback from Cornerstone Press \/ Penguin Random House<\/h6>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":24152,"menu_order":0,"template":"","categories":[20],"pathway":[304],"topic":[305],"sport":[],"class_list":["post-24151","article","type-article","status-publish","has-post-thumbnail","hentry","category-leadership-culture-performance","pathway-technical-excellence","topic-innovation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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OCTOBER 25: Graham Henry, Steve Hansen, Richie McCaw and Dan Carter of the All Blacks wave to the crowd with the Webb Ellis Cup during the New Zealand All Blacks 2011 IRB Rugby World Cup celebration parade on October 25, 2011 in Christchurch, New Zealand. 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OCTOBER 25: Graham Henry, Steve Hansen, Richie McCaw and Dan Carter of the All Blacks wave to the crowd with the Webb Ellis Cup during the New Zealand All Blacks 2011 IRB Rugby World Cup celebration parade on October 25, 2011 in Christchurch, New Zealand. The All Blacks won the 2011 RWC Final on Sunday night by defeating France 8-7 at Eden Park. (Photo by Phil Walter\/Getty Images)"},{"@type":"BreadcrumbList","@id":"https:\/\/leadersinsport.com\/performance-institute\/articles\/teams-routinely-fail-to-balance-stability-and-innovation-but-it-can-be-the-difference-between-winning-and-losing\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/leadersinsport.com\/performance-institute\/"},{"@type":"ListItem","position":2,"name":"Teams Routinely Fail to Balance Stability and Innovation \u2013 But it Can Be the Difference Between Winning and Losing"}]},{"@type":"WebSite","@id":"https:\/\/leadersinsport.com\/performance-institute\/#website","url":"https:\/\/leadersinsport.com\/performance-institute\/","name":"Performance Institute","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/leadersinsport.com\/performance-institute\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/article\/24151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/types\/article"}],"version-history":[{"count":15,"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/article\/24151\/revisions"}],"predecessor-version":[{"id":28165,"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/article\/24151\/revisions\/28165"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/media\/24152"}],"wp:attachment":[{"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/media?parent=24151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/categories?post=24151"},{"taxonomy":"pathway","embeddable":true,"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/pathway?post=24151"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/topic?post=24151"},{"taxonomy":"sport","embeddable":true,"href":"https:\/\/leadersinsport.com\/performance-institute\/wp-json\/wp\/v2\/sport?post=24151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}