{"id":881,"date":"2020-03-25T00:00:00","date_gmt":"2020-03-25T00:00:00","guid":{"rendered":"https:\/\/leadersinsport.com\/performance-institute\/reports\/virtual-leaders-meet-coach-development-key-insights\/"},"modified":"2025-12-15T05:12:21","modified_gmt":"2025-12-15T05:12:21","slug":"leaders-meet-coach-development-the-key-insights","status":"publish","type":"article","link":"https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-coach-development-the-key-insights\/","title":{"rendered":"Virtual Leaders Meet: Coach Development &#8211; Key Insights"},"content":{"rendered":"<!-- blocks\/hero-editorial -->\n<!-- inc\/hero-editorial -->\n<div class=\"hero es-hero__editorial hero--var-1\" role=\"banner\">\n\t<div class=\"hero__image\" style=\"background-image: url(https:\/\/leadersinsport.com\/app\/uploads\/sites\/2\/2021\/08\/GettyImages-1176052937.jpg);\">\n\n\t\t<div class=\"hero__overlay grad-overlay content-bottom\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<div class=\"hero__content\">\n                    \n\t\t\t\t\t<div class=\"hero__content__inner\">\n\t\t\t\t\t\t                            <p class=\"es-label es-label--md\">\n                                Mar 25, 2020                            <\/p>\n                        \t\t\t\t\t\t<a href=\"https:\/\/leadersinsport.com\/performance-institute\/articles\" class=\"theme-dark hero__back-link back-link es-label es-label--sm\">\n\t\t\t\t\t\t\t<span class=\"icon icon--md icon--arrow-left\"><\/span>Articles<\/a>\n\n\t\t\t\t\t\t<h1 class=\"hero__title\">Virtual Leaders Meet: Coach Development &#8211; Key Insights<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n        \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n    <section class=\"es-section theme-light hero__sidebar-wrapper container\">\n        <div class=\"hero__sidebar\">\n                            <div class=\"category-list\">\n                  <div class=\"es-label es-label--sm\">Category<\/div>\n                  <a href=\"https:\/\/leadersinsport.com\/performance-institute\/category\/coaching-development-performance\/\" rel=\"tag\">Coaching &amp; Development<\/a>                <\/div>\n                            <div class=\"share-list\">\n                  <div class=\"es-label es-label--sm\">Share<\/div>\n                  <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-coach-development-the-key-insights\/\">Facebook<\/a>\n                  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-coach-development-the-key-insights\/&#038;text=Virtual Leaders Meet: Coach Development - Key Insights\">Twitter<\/a>\n                  <a href=\"mailto:?subject=Here's a Leaders In Sport article for you &amp;body=Check out this article: Virtual Leaders Meet: Coach Development - Key Insights. https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-coach-development-the-key-insights\/\">Email<\/a>\n                  <a href=\"#copyLink\" id=\"copyButton\" class=\"copy-link-clipboard\">Copy Link<\/a>\n                  <div id=\"textToCopy\" class=\"font-hidden\">https:\/\/leadersinsport.com\/performance-institute\/articles\/leaders-meet-coach-development-the-key-insights\/<\/div>\n                <\/div>\n                    <\/div>\n    <\/section>\n<!-- blocks\/section -->\n<section\n  class=\"es-section flexible-section  text-only theme-light\"\n    >\n                <div class=\"container\">\n                                    <div class=\"bg-striped-pattern__inner section-padding-top section-padding-bottom\">\n                <div class=\"es-section__inner col-parent col-parent--stack-sm\">\n                                            <div class=\"es-section__sidebar es-section__sidebar--sticky col col--12 \">\n                                                            <p class=\"es-section__label es-label es-label--md\">Themes around coaching the coaches explored, discussed, and parsed in a virtual learning environment.<\/p>\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><h4>The first ever Virtual Leaders Meet: Coach Development event was a resounding success despite being forced behind closed doors.<\/h4>\n<hr \/>\n<h6>By John Portch<\/h6>\n<p>When the coronavirus pandemic ruled out the physical event at St George\u2019s Park the Leaders Performance Institute team worked tirelessly to bring the event online. More than 700 participants attended the four sessions &#8211; well in excess of the physical capacity we would have enjoyed at St George\u2019s \u2013 to hear from four supremely talented and engaging speakers, who delivered a successful day of insight.<\/p>\n<p>The theme of coaching the coaches has never been more prominent in high performance and, for those of you who made it online, here is a roundup of the day\u2019s main takeaways; and for those of you unable to make it, we hope you\u2019ll find a slice of insight here for your ongoing projects.<\/p>\n<p><strong><b>Coaching With The FA: Insight into the Coach Development Programmes Across England Football<\/b><\/strong><\/p>\n<p><em><i>Jamie Robinson, Head of Professional Game Coach Development, The Football Association<\/i><\/em><\/p>\n<p>For the first session of this event, we heard from the Football Association\u2019s Head of Professional Game Coach Development on the challenges and opportunities within their coach development programmes, how they think about coaching the coaches and how to continue to develop the coaches of the future.<\/p>\n<p><strong><b>The FA Education Mission Statement and Strategy:<\/b><\/strong><\/p>\n<p><em><i>\u201cTo create a world-leading education programme that inspires, supports and empowers a diverse football workforce to become excellent developers of creative players, teams and the game.\u201d<\/i><\/em><\/p>\n<ul>\n<li>The FA\u2019s Professional Coach Development Team has developed an integrated coaching strategy and that means, in practice, a collaborative approach, involving the game\u2019s stakeholders in England, where the aim is \u2018to continue to develop the culture of development in English football\u2019. That calls for a shared purpose and an understanding of each other\u2019s roles and responsibilities so that coach development pathways can be more streamlined, efficient and effective. This involves a range of qualifications and CPD opportunities, but it also means a club-led approach, facilitated by the FA as a national governing body.<\/li>\n<li>Any chance you get to chat to other coaches about something then the whole essence of that topic gets solidified in your brain, whether it feeds into your practices or other programmes. Course materials, experiences, resources, ideas are only good if they\u2019re translated into real life. That comes alive with how an FA member of staff might be able to support you in your circumstances, with your group, on your training night, what you\u2019re trying to get better at \u2013 there\u2019s a real, genuine transfer of theory to practice.<\/li>\n<li>The FA believes in reality-based learning, with 70% of learning done on the job. Coaches need to recognise what\u2019s going well, what\u2019s not going well, how work is going, how they\u2019re being most effective and impactful. The next 20% comes from peer to peer interaction, when share your experience and reflections of your real work in situ or through support visits throughout the year. It\u2019s a huge commitment and you need a lot of staff to be able to do that effectively. The final 10%, which is also crucial, is what a coach might learn in the classroom. You need people to be relaxed, comfortable in sharing their insights and their experiences in a supportive environment so that you can get into the nuances of what they do.<\/li>\n<\/ul>\n<div id=\"attachment_32083\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-32083\" class=\"size-full wp-image-32083\" src=\"https:\/\/www.leadersinsport.com\/wp-content\/uploads\/2020\/03\/GettyImages-1181068477.jpg\" alt=\"\" width=\"600\" height=\"408\" \/><p id=\"caption-attachment-32083\" class=\"wp-caption-text\">Catherine Ivill\/Getty Images<\/p><\/div>\n<p><strong><b>Nurturing Googlers: People &amp; Talent Development the Google Way<\/b><\/strong><\/p>\n<p><em><i>Lucero Tagle, People &amp; Organisation Development Lead, Google<\/i><\/em><\/p>\n<p>We then switched our focus from football to Google to explore how the organisation thinks about people development in the corporate space.<\/p>\n<p><strong><b>Google\u2019s Coaching mission and strategy:<\/b><\/strong><\/p>\n<p><em><i>\u201cOur mission is to accelerate development of leadership talent through great coaching and tailored experiences to meet current and future needs of our leaders and the business.\u201d<\/i><\/em><\/p>\n<p><em><i>\u201cOur strategy is to build, develop and scale a portfolio of exceptional coaching resources for the benefit to Google and Google leaders.\u201d<\/i><\/em><\/p>\n<ul>\n<li>Learning is becoming more social, personal, experiential and learners are acting with greater autonomy but they still need more guidance and support to be successful. Equip your coaches to drive good performance outcomes, enable your people to succeed, and ease their learning and respect their needs.<\/li>\n<li>However, it is not about having fewer classrooms, but more of the right learning at the right time, for the right reasons. Formal learning has an amplifier effect &#8211; by clarifying, supporting, and boosting other development activities. Learning programs should stretch a Googler into new spaces, enable learning from\/with peers and offer insight that will help the Googler shape their environment.<\/li>\n<li>At Google, challenging or meaningful experiences are the primary ingredient to developing a Googler to their fullest potential. It\u2019s essential to identify experiences that will build and demonstrate capability in the development areas identified. It\u2019s also helpful to get an insight from different angles into a Googler\u2019s strengths, development areas and aspirations. This insight is useful in building self-awareness, prioritising development actions and providing input on progress along the development journey.<\/li>\n<li>When iterating a development plan for your coaches, be sure to:\n<ul>\n<li><b><\/b><strong><b>Get to know the person. <\/b><\/strong>Have a focused conversation. Understand their past, experiences, and aspirations. Reflect and have a point of view on destination roles \/ what they require.<\/li>\n<li><b><\/b><strong><b>Build a plan. <\/b><\/strong>Align on the destination role and the key development needs relative to the role. Write this down, make it time-bound and actionable.<\/li>\n<li><b><\/b><strong><b>Launch and iterate<\/b><\/strong>. Set checkpoints to review progress with the person. Evaluate what worked, what didn\u2019t and what they\u2019ve learned about themselves along the way. Provide ongoing feedback and keep key stakeholders involved and updated.<\/li>\n<li><b><\/b><strong><b>Support and scaffold<\/b><\/strong>. Prioritise for critical business needs, assignments, projects, formal learning. Get to know and mentor people whose destination role may be in your organisation. Monitor pivotal senior roles for mobility and assignments. The leadership team shares collective ownership to ensure progress.<\/li>\n<\/ul>\n<\/li>\n<li>When building a 12-month development plan, make sure your agreed actions are SMART [Specific, Measurable, Achievable, Relevant, Time-bound]. Then, identify experiences that will build and demonstrate capability in the development areas identified; determine if increased insights into strengths, aspirations etc. would be useful for development; and leverage formal learning as appropriate for skill building as well as opportunities to learn from peers.<\/li>\n<\/ul>\n<div id=\"attachment_32084\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-32084\" class=\"size-full wp-image-32084\" src=\"https:\/\/www.leadersinsport.com\/wp-content\/uploads\/2020\/03\/GettyImages-1086151946.jpg\" alt=\"\" width=\"600\" height=\"399\" \/><p id=\"caption-attachment-32084\" class=\"wp-caption-text\">Carsten Koall\/Getty Images<\/p><\/div>\n<p><strong><b>Tools for Success: Exploring the Art of Mastering Craft in Sport<\/b><\/strong><\/p>\n<p><em>Steve Borthwick, Skills Coach, England Rugby (incoming Head Coach, Leicester Tigers)<\/em><\/p>\n<p>Next on the agenda was a session that focused on the art of mastering craft and skills-based coaching. Steve Borthwick, a former player himself, has served as a forwards coach and is the Skills Coach with the England men\u2019s national rugby union team. He reflected with humility on developing his craft as a coach and that of his players, as well as creating experiential environments to support the development of talent, feedback and communication.<\/p>\n<ul>\n<li>\u201cThe title of this session is mastering the craft but I\u2019m a million miles away from that.\u201d Borthwick learnt quickly that simply coach from his experience as a player would leave him redundant. He said: \u201cMy coaching developed into one of trying to always understand the game; and the best coaches are the best players. I want to learn from them, observe them, see how they go about things; posing challenges to them and then observing how they deal with those challenges. How can I make some suggestions that help? How can I get players to learn from other players and what other coaches are around that I can learn from? The more you coach, the more you learn, the more you realise what you don\u2019t know.\u201d<\/li>\n<li>A practice session has limited value if you haven\u2019t made clear the principle that you\u2019re working on or the context in which you\u2019re trying to do it. \u201cWith England, in practice, we work off a checklist of things that ensure the context is clear,\u201d says Borthwick. \u201cAm I making that clear to the players? Am I putting them in situations that are game-relevant and am I asking them to adapt to situations that develops their skill and enables them to coach each other? Be very clear about the endpoint that you\u2019re working towards.\u201d<\/li>\n<li>A coach must be able to spot the gaps in their knowledge and skillsets and work to bridge those gaps. \u201cI think there\u2019s a big gap in my coaching background around teaching. When you\u2019re a teacher trying to engage people who don\u2019t want to be engaged, by comparison, I\u2019ve got it easy, working with elite rugby players; I see that gap and I\u2019m trying to educate myself.\u201d<\/li>\n<li>\u201cHow do you get a message to a player and get the best out of them? Everyone is different,\u201d explains Borthwick. \u201cThere is a time and place for absolutely everything; the skill of the coach is knowing when you recognise the right approach at any point in time. You\u2019ve got to be absolutely clear what standards are expected, what your key objective is within any one session, and then understanding how you get the best out of each of the players.\u201d<\/li>\n<li>Self-reflection is key. \u201cHow do you reflect at the end of each day or each session? Do you write it down? Do you have it on your computer? Do you have a journal or a diary?\u201d asks Borthwick. \u201cWe all make mistakes but it\u2019s how do we learn from them? You\u2019ve got to continue to learn, understand the context of the day, that period in the season, that player and their life, and get the best out of them.\u201d<\/li>\n<\/ul>\n<div id=\"attachment_32085\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-32085\" class=\"size-full wp-image-32085\" src=\"https:\/\/www.leadersinsport.com\/wp-content\/uploads\/2020\/03\/GettyImages-1181778182.jpg\" alt=\"\" width=\"600\" height=\"306\" \/><p id=\"caption-attachment-32085\" class=\"wp-caption-text\">David Rogers\/Getty Images<\/p><\/div>\n<p><strong><b>The Rise of Generation Z: Developing Coaches &amp; Teachers For the Future Learner<\/b><\/strong><\/p>\n<p><em><i>Jonnie Noakes, Director of Teaching &amp; Learning, Eton College<\/i><\/em><\/p>\n<p>One of the biggest challenges we come across is the ability for different generations to coexist within a high performance environment. This presents challenges for coaches, so to help us explore how the learner is evolving and how we can prepare our coaches for this, we turned to the world of education for inspiration on how Eton College specifically is looking to prepare their teachers for future students.<\/p>\n<p><strong><b>Who are Generation Z?<\/b><\/strong><\/p>\n<p>Noakes outlined the characteristics of Generation Z [those born between 1997-2010] and suggested, with reference to a series of studies, how these might be leveraged by coaches in sport. Generation Z are:<\/p>\n<ul>\n<li>Disillusioned about traditional institutions, the establishment, politicians and the mass media.<\/li>\n<li>Sceptical about business leaders, their motives and trustworthiness.<\/li>\n<li>Pessimistic about the economy, social progress, and the environment.<\/li>\n<li>Concerned about terrorism and personal safety.<\/li>\n<li>Uneasy about their careers and future prospects.<\/li>\n<li>At ease with fluidity and the idea that nothing is permanent.<\/li>\n<li>Value experiences such as travel and helping the community more than starting a family or a business.<\/li>\n<\/ul>\n<p><strong><b>How do Gen Zs learn?<\/b><\/strong><\/p>\n<ul>\n<li>While Millennials use three screens on average, Gen Zs frequently use up to five. Most use a smartphone, TV, laptop, desktop and a tablet. On screen = 10 hours a day.<\/li>\n<li>Constant stimulation and access to the world\u2019s information at their fingertips has given them an eight-second attention span and has trained their brains to expect instant gratification.<\/li>\n<li>Sitting in a hall or a classroom listening to a lecture is not for Gen Z.<\/li>\n<li>Gen Z students want a chance to be part of the learning process, not a passive bystander.<\/li>\n<\/ul>\n<p><strong><b>So what can coaches do?<\/b><\/strong><\/p>\n<ul>\n<li>Allow Gen Zs to show their individuality &#8211; remember they are used to \u2018hyper-customisation\u2019.<\/li>\n<li>Communicate with them face to face &#8211; they prefer this.<\/li>\n<li>Give them feedback individually and in person.<\/li>\n<li>Allow them to be independent and competitive.<\/li>\n<li>Show them how to collaborate when it\u2019s needed (they are less collaborative than Millennials and need to be taught how).<\/li>\n<li>Experiential learning: Gen Zs learn by doing.<\/li>\n<li>Blended learning: personalised learning which is individually driven.<\/li>\n<li>Assessing and modifying: involve them in the planning and iteration stages.<\/li>\n<li>Storytelling: they are interested in the individual stories of their peers.<\/li>\n<li>Focus on the future: give them interactions with those in years ahead, clear goals, and focus on career development strategies.<\/li>\n<li>Rewards: they are serious and respond to \u2018work hard and see the rewards\u2019.<\/li>\n<\/ul>\n<div id=\"attachment_32086\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-32086\" class=\"size-full wp-image-32086\" src=\"https:\/\/www.leadersinsport.com\/wp-content\/uploads\/2020\/03\/GettyImages-3029907.jpg\" alt=\"\" width=\"600\" height=\"410\" \/><p id=\"caption-attachment-32086\" class=\"wp-caption-text\">Graeme Robertson\/Getty Images<\/p><\/div>\n<hr \/>\n<p><strong>What does the modern coach need to know?<\/strong><\/p>\n<p>We tackle this question in our latest Performance Special Report. Download <em>Coachmaker: What the Modern Coach Needs to Know<\/em>, which features sports organisations as diverse as <strong>Ulster Rugby<\/strong>, the <strong>Geelong Cats<\/strong>, <strong>Minnesota Timberwolves<\/strong> and <strong>US Special Operations<\/strong> discussing personal development, creating performance environments, recruitment and using data in smarter ways.<\/p>\n<p><a href=\"https:\/\/info.leadersinsport.com\/l\/285402\/2020-01-27\/8j31tq\"><button>Download Report<\/button><\/a><\/p>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Themes around coaching the coaches explored, discussed, and parsed in a virtual learning environment.<\/p>\n","protected":false},"featured_media":882,"menu_order":0,"template":"","categories":[22],"pathway":[],"topic":[],"sport":[],"class_list":["post-881","article","type-article","status-publish","has-post-thumbnail","hentry","category-coaching-development-performance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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