{"id":33785,"date":"2026-02-24T09:27:28","date_gmt":"2026-02-24T09:27:28","guid":{"rendered":"https:\/\/leadersinsport.com\/performance-institute\/?page_id=33785"},"modified":"2026-02-24T09:27:30","modified_gmt":"2026-02-24T09:27:30","slug":"membership-faqs","status":"publish","type":"page","link":"https:\/\/leadersinsport.com\/performance-institute\/membership-faqs\/","title":{"rendered":"Membership FAQs"},"content":{"rendered":"<!-- blocks\/hero-short -->\n<!-- inc\/hero-short -->\n\n<style>\n    .theme-leaders-club .postid-21 .hero-short {\n        padding-top: 7rem;\n        padding-bottom: 9rem;\n    }\n\n    .theme-leaders-club .postid-21 .hero-short .label {\n        font-family: 'Nord';\n        text-transform: uppercase; \n        font-size: 1.2rem;\n    }\n\n    .theme-leaders-club .postid-21 .hero-short .heading {\n        font-family: 'Things';\n        font-size: 8rem;\n        font-weight: 400;\n    }\n\n    .theme-leaders-club .postid-21 .gform-body *\n     {\n        color: #000 !important;\n       \n    }\n\n    .theme-leaders-club .postid-21 .gform-body h3 {\n         letter-spacing: 4px;\n         font-size: 3.5rem\n    }\n\n    .theme-leaders-club .postid-21 .gsection_title {\n         font-family: 'Things';\n    }\n\n    .theme-leaders-club .postid-21 .gform-body label,\n     .theme-leaders-club .postid-21 .gform-body legend {\n        font-family: 'Nord';\n        font-size: 1.2rem;\n        font-weight: 100;\n    }\n\n    .theme-leaders-club .postid-21 input[type=\"submit\"] {\n        background-color: ;\n    }\n<\/style>    \n\n<div class=\"hero-short theme-dark\" style=\"background-image: url();\">\n    <div class=\"container hero-container\">\n        <div class=\"left-side-content\">\n            \n                            <h1 class=\"heading\">Membership FAQs<\/h1>\n            \n             \n            \n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<!-- blocks\/section -->\n<section\n  class=\"es-section flexible-section  text-only theme-light\"\n    >\n                <div class=\"container\">\n                                    <div class=\"bg-striped-pattern__inner section-padding-top section-padding-bottom\">\n                <div class=\"es-section__inner col-parent col-parent--stack-sm\">\n                                            <div class=\"es-section__sidebar es-section__sidebar--sticky col col--12 \">\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><p><strong>How do I\u00a0sign up for a virtual learning event?\u00a0<\/strong><br \/>\nSimply navigate to any virtual learning event page and click the &#8220;Register&#8221; button. If\u00a0you&#8217;re\u00a0not already logged in,\u00a0you&#8217;ll\u00a0be prompted to enter your Leaders Performance Institute login credentials.\u00a0Once logged in click the\u00a0\u201cRegister\u201d\u00a0button,\u00a0you&#8217;ll\u00a0be prompted to confirm your registration, and then\u00a0you&#8217;ll\u00a0receive a confirmation email with event details and a calendar link. View the events calendar\u00a0<a href=\"https:\/\/leadersinsport.com\/performance-institute\/virtual-learning\/\">here<\/a>.<\/p>\n<p><strong>What if\u00a0I&#8217;ve\u00a0forgotten my password?\u00a0<\/strong><br \/>\nUse the\u00a0<a href=\"https:\/\/leadersinsport.com\/performance-institute\/login\/?action=forgot_password\">password reset link<\/a>\u00a0and follow\u00a0the instructions to reset your password. If you continue to have issues, please contact us at <a href=\"membership@leadersinsport.com\">membership@leadersinsport.com<\/a><\/p>\n<p><strong>I&#8217;m\u00a0a member but\u00a0can&#8217;t\u00a0see the event\u00a0\u2018Register\u2019\u00a0button &#8211;\u00a0what&#8217;s\u00a0wrong?\u00a0<\/strong><br \/>\nThe &#8220;Register&#8221; button appears\u00a0in\u00a0the\u00a0right-hand\u00a0panel on each event page. If you\u00a0can&#8217;t\u00a0see it, try refreshing your page or clearing your browser cache. If the issue persists, please email\u00a0<a href=\"membership@leadersinsport.com\">membership@leadersinsport.com<\/a>\u00a0with details of which event\u00a0you&#8217;re\u00a0trying to access.<\/p>\n<p><strong>Do I need to create a new account or use my existing Leaders Performance Institute login\u00a0to access events?\u00a0<\/strong><br \/>\nUse your existing Leaders Performance Institute login credentials &#8211; no new account is needed. The same username and password you use for your Members Hub area will work for event registrations.<\/p>\n<p><strong>Will I receive a confirmation when I register for a virtual learning event?\u00a0<\/strong><br \/>\nYes.\u00a0You&#8217;ll\u00a0receive a confirmation email\u00a0immediately\u00a0after registering. This email will include event details and links\u00a0to add the event to your calendar. If you\u00a0don&#8217;t\u00a0receive this within a few minutes, check your spam folder or contact\u00a0<a href=\"membership@leadersinsport.com\">membership@leadersinsport.com<\/a><\/p>\n<p><strong>How do I know if my registration was successful for a virtual learning event?\u00a0<\/strong><br \/>\nYou&#8217;ll\u00a0see an on-screen confirmation message\u00a0immediately\u00a0after clicking register, and\u00a0you&#8217;ll\u00a0receive a confirmation email. If you\u00a0don&#8217;t\u00a0see either of these, your registration may not have completed &#8211; please try again or contact us at\u00a0<a href=\"membership@leadersinsport.com\">membership@leadersinsport.com<\/a><\/p>\n<p><strong>I\u00a0didn&#8217;t\u00a0receive a confirmation email &#8211; what should I check?\u00a0<\/strong><br \/>\nFirst, check your spam or junk folder as confirmation emails sometimes end up there. Also verify that your email address is correct in your Leaders Performance Institute <a href=\"https:\/\/leadersinsport.com\/performance-institute\/members\/profile\/\">profile<\/a>. If you still\u00a0haven&#8217;t\u00a0received it after 10-15 minutes, contact\u00a0<a href=\"membership@leadersinsport.com\">membership@leadersinsport.com<\/a>\u00a0and\u00a0we&#8217;ll\u00a0confirm your registration and resend the details.<\/p>\n<p><strong>Can I register for multiple events at once?\u00a0<\/strong><br \/>\nYou&#8217;ll\u00a0need to register for each event individually by visiting each event page and clicking the &#8220;Register&#8221; button. This ensures you receive separate confirmations and calendar invitations for each event.<\/p>\n<p><strong>What\u00a0if I can no longer attend an event?\u00a0<\/strong><br \/>\nIf you need to cancel your registration,\u00a0please \u2018Unregister\u2019 via the My Events section in the\u00a0<a href=\"https:\/\/leadersinsport.com\/performance-institute\/members\/\">Members Hub<\/a>. If you have any problems, please email\u00a0<a href=\"membership@leadersinsport.com\">membership@leadersinsport.com<\/a>\u00a0as soon as possible with the event name and date so we can update our attendance records.<\/p>\n<p><strong>How do I add an event to my calendar?\u00a0<\/strong><br \/>\nThere are two ways to add events to your calendar:<\/p>\n<ol>\n<li>Click the\u00a0\u2018Add to\u00a0Calendar\u2019\u00a0link\u00a0on the virtual learning event page after registering<\/li>\n<li>Use the &#8220;Add to Calendar&#8221; links\u00a0in your confirmation email<\/li>\n<\/ol>\n<p><strong>What calendar apps are supported?\u00a0<\/strong><br \/>\nWe support three calendar options: Google Calendar, Outlook, and iCalendar.\u00a0Simply click the calendar link and choose which calendar\u00a0you&#8217;d\u00a0like to add the event to.<\/p>\n<p><strong>Do I need to add each event manually to my calendar?\u00a0<\/strong><br \/>\nYes,\u00a0you&#8217;ll\u00a0need to add each event individually to your calendar using the calendar link\u00a0provided. This gives you control over which events appear in your personal calendar and ensures you have all the correct details for each one.<\/p>\n<p><strong>Who do I contact if\u00a0I&#8217;m\u00a0having technical issues?\u00a0<\/strong><br \/>\nFor any technical issues or questions, please email\u00a0<a href=\"membership@leadersinsport.com\">membership@leadersinsport.com<\/a>\u00a0with a description of the problem, and\u00a0we&#8217;ll\u00a0help resolve it as quickly as possible.<\/p>\n<p>&nbsp;<\/p>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33785","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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