{"id":645,"date":"2020-12-15T00:00:00","date_gmt":"2020-12-15T00:00:00","guid":{"rendered":"https:\/\/leadersinsport.com\/sport-business\/reports\/jon-stainer-how-do-you-manage\/"},"modified":"2021-08-10T09:59:30","modified_gmt":"2021-08-10T09:59:30","slug":"jon-stainer-how-do-you-manage","status":"publish","type":"article","link":"https:\/\/leadersinsport.com\/sport-business\/articles\/jon-stainer-how-do-you-manage\/","title":{"rendered":"Jon Stainer &#8211;  How do you manage?"},"content":{"rendered":"<!-- blocks\/hero-editorial -->\n<!-- inc\/hero-editorial -->\n<div class=\"hero es-hero__editorial hero--var-1\" role=\"banner\">\n\t<div class=\"hero__image\" style=\"background-image: url(https:\/\/leadersinsport.com\/app\/uploads\/sites\/3\/2021\/08\/Jon-Stainer-header.png);\">\n\n\t\t<div class=\"hero__overlay grad-overlay content-bottom\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<div class=\"hero__content\">\n                    \n\t\t\t\t\t<div class=\"hero__content__inner\">\n\t\t\t\t\t\t                            <p class=\"es-label es-label--md\">\n                                Dec 15, 2020                            <\/p>\n                        \t\t\t\t\t\t<a href=\"https:\/\/leadersinsport.com\/sport-business\/articles\" class=\"theme-dark hero__back-link back-link es-label es-label--sm\">\n\t\t\t\t\t\t\t<span class=\"icon icon--md icon--arrow-left\"><\/span>Articles<\/a>\n\n\t\t\t\t\t\t<h1 class=\"hero__title\">Jon Stainer &#8211;  How do you manage?<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n        \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n    <section class=\"es-section theme-light hero__sidebar-wrapper container\">\n        <div class=\"hero__sidebar\">\n                            <div class=\"category-list\">\n                  <div class=\"es-label es-label--sm\">Category<\/div>\n                  <a href=\"https:\/\/leadersinsport.com\/sport-business\/category\/uncategorized\/\" rel=\"tag\">Uncategorized<\/a>                <\/div>\n                            <div class=\"share-list\">\n                  <div class=\"es-label es-label--sm\">Share<\/div>\n                  <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/leadersinsport.com\/sport-business\/articles\/jon-stainer-how-do-you-manage\/\">Facebook<\/a>\n                  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/leadersinsport.com\/sport-business\/articles\/jon-stainer-how-do-you-manage\/&#038;text=Jon Stainer -  How do you manage?\">Twitter<\/a>\n                  <a href=\"mailto:?subject=Here's a Leaders In Sport article for you &amp;body=Check out this article: Jon Stainer -  How do you manage?. https:\/\/leadersinsport.com\/sport-business\/articles\/jon-stainer-how-do-you-manage\/\">Email<\/a>\n                  <a href=\"#copyLink\" id=\"copyButton\" class=\"copy-link-clipboard\">Copy Link<\/a>\n                  <div id=\"textToCopy\" class=\"font-hidden\">https:\/\/leadersinsport.com\/sport-business\/articles\/jon-stainer-how-do-you-manage\/<\/div>\n                <\/div>\n                    <\/div>\n    <\/section>\n<!-- blocks\/section -->\n<section\n  class=\"es-section flexible-section  text-only theme-light\"\n    >\n                <div class=\"container\">\n                                    <div class=\"bg-striped-pattern__inner section-padding-top section-padding-bottom\">\n                <div class=\"es-section__inner col-parent col-parent--stack-sm\">\n                                            <div class=\"es-section__sidebar es-section__sidebar--sticky col col--12 \">\n                                                            <p class=\"es-section__label es-label es-label--md\">A window into the working worlds of people from across the sports industry now that nothing is as it was.<\/p>\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><h4>Jon Stainer is Managing Director at Nielsen Sports Americas. He lives in New Canaan, Connecticut, with his wife, Charlotte, and four children: Harrison (12), Amelia (10), Jackson (9) and Isla (6).<\/h4>\n<p><strong>How are you feeling now on a scale of 1-10?<\/strong><\/p>\n<p>I\u2019m an 8\/10 right now. I do find I fluctuate during the day, not just during the course of the week and that\u2019s largely due to the volume and complexity of items being fired at me, professionally and personally! Right now, I\u2019m in the middle of eight hours of back-to-back meetings and this is my 30 minutes break in the middle. Business is good, we have great momentum after the COVID shut-down but it is hectic. We\u2019re hiring eight people; focusing on closing the quarter and the fiscal year strongly; working on our product roadmap and the launch of a new return on sponsorship investment framework for brands in 2021 and preparing ourselves for the delayed starts to the NBA season (about 9 days away) and NHL season (in January). On the personal front, I have all 4 kids in school, which is a win for everyone; Amazon Prime deliveries clogging up my wardrobe and my working visa extension in flight. We\u2019re missing friends and family back in England but at the end of the day those that are nearest and dearest to us are healthy and safe so I\u2019ll take that as a win in 2020!<\/p>\n<p><strong>Who was the last person you spoke to before me?<\/strong><\/p>\n<p>I spoke to Jay Kaufman at the NBA. He\u2019s SVP Global Research &amp; Insights. We\u2019ve got a longstanding relationship with the NBA providing audience measurement, fan insights and sponsorship evaluation services. We were talking about the upcoming season, starting next week.<\/p>\n<ul>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/oli-walsh-how-do-you-manage\/\">Oli Walsh &#8211; How do you manage?<\/a><\/li>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/bein-media-andrea-ekblad-how-do-you-manage\/\">beIN Media&#8217;s Andrea Ekblad &#8211; How do you manage?\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/new-jersey-devils-svp-of-marketing-jillian-frechette-how-do-you-manage\/\">New Jersey Devils SVP of Marketing Jillian Frechette &#8211; How do you manage?<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Are you working from home or the office? If both, what\u2019s the split like?<\/strong><\/p>\n<p>I\u2019ve been working from home in New Canaan, Connecticut since 13<sup>th<\/sup> March and it looks like we will continue working remotely until June 2021. If you asked me back in March how long I thought we\u2019d be at home, I would have said two months max but it looks like it might be 15 months before we return to an office.<\/p>\n<p><strong>How have things changed since Covid? How has your employer adapted?<\/strong><\/p>\n<p>I\u2019ve definitely got into a working rhythm with the virtual environment and my team has adapted brilliantly, though I really miss the face-to-face interaction with colleagues and clients. With no travel, I like to do all my one-to-one \u00a0meetings on Monday and Tuesday \u2013 this gives me a good sense of the priorities and challenges for the week across the business and sets us up for our team meetings later in the week &#8211; our weekly revenue call and leadership rally meeting. In every meeting I always start with a check-in on personal health both with the individual and their nearest and dearest.<\/p>\n<p>Nielsen has kept people front and centre in its priorities throughout the pandemic and has been very proactive in caring about the physical and mental health of its global workforce. The business implemented a Global Mental Health Day Away on 30<sup>th<\/sup> October giving the entire business the opportunity to unplug at the same time, which was a really nice touch. We have various webinars and resources to support the mental health and physical well-being of associates and the business implemented a Smart Work Program to build a more collaborative, more flexible work experience that values everyone\u2019s time. We actually implemented an initiative to reduce our total meeting time in the interest of being more efficient, flexible and purposeful. The company target was smashed and a tidy donation was made to the Nielsen Global Support Fund.<\/p>\n<blockquote><p><em>&#8220;We actually implemented an initiative to reduce our total meeting time in the interest of being more efficient, flexible and purposeful. The company target was smashed and a tidy donation was made to the Nielsen Global Support Fund.&#8221;<\/em><\/p><\/blockquote>\n<p><strong>Where do you work? What\u2019s the environment like?<\/strong><\/p>\n<p>I find it hard to work in one spot so I tend to move around the house a little but it really depends on what the kids\u2019 school schedule looks like. When we were in full lockdown with all four kids at home I actually moved to the playroom to free up my desk for one of my daughters and to ensure everyone could be on Zoom calls at the same time. Our kids are currently physically in school so the work environment is absolutely fine, just a little noisy between 3pm and 6pm, but ultimately it\u2019s very manageable.<\/p>\n<p><strong>Who do you share your \u2018home office\u2019 with?\u00a0<\/strong><\/p>\n<p>At the moment the home office is just shared with my wife. She\u2019s learning to trade so she hooks herself up in the kitchen ahead of the opening bell and we really keep ourselves to ourselves other than a brief five minutes here and there to catch up over a cuppa. When the kids are at home on virtual classrooms and learning it\u2019s a different ballgame with more man marking in play especially with our youngest who\u2019s in 1<sup>st<\/sup> Grade.<\/p>\n<p><strong>How have you changed as a manager? As a person?<\/strong><\/p>\n<p>I don\u2019t think I\u2019ve changed as a people manager. I\u2019ve always placed a lot of focus on people and so COVID has just allowed me to do more of these things. Yeah, it\u2019s thrown some challenges I was not expecting to face at the start of 2020 but at the end of the day my primary purpose has been to continue to focus on people whether they\u2019re in our team or with our clients.<\/p>\n<p><strong>How do you run a meeting?<\/strong><\/p>\n<p>This is very much situational but without fail I check-in on the health and well-being of individuals as well as their families regardless of the type of meeting. With our weekly leadership rally meetings I have turned the agenda over to the team and they rotate owning the agenda and running the meeting each week. I like this as it gives me more of a chance to listen and it drives more diversity of topics and a more inclusive culture.<\/p>\n<p><strong>How would you describe your work\/life balance?<\/strong><\/p>\n<p>My what? I\u2019d say it\u2019s highly confused! My personal life has become my professional life and vice-versa. I\u2019m pushing it a bit hard on the professional front right now but that\u2019s largely situational \u2013 sports came back en masse in the US in Q3 and that\u2019s meant a very busy period of client servicing and selling alongside the team leadership duties and my responsibilities to Nielsen\u2019s senior leadership team.<\/p>\n<p><strong>What does your daily routine look like? How do you run your job and your life?<\/strong><\/p>\n<p>It depends on the time of the year.<\/p>\n<p>During the summer and with the kids on holiday I was up and in the gym anytime from 6am before starting work and the evenings were governed by kids sport or an opportunity to spend time outside or go for a swim at the local pool. There was definitely fluidity in the routine during the summer.<\/p>\n<p>Now it\u2019s winter and the kids are at school, the days largely look the same! I\u2019m up anytime from 6am and I spend the first 30 minutes of the morning religiously clearing emails and checking on news before taking my eldest to school just after 7am and then my other three kids just before 8am. I\u2019m then back by 8.15am, coffee onboard and ready to start the day from 8.30am. The workouts tend to happen in the evening \u2013 we\u2019ve set up a gym in our garage with a punchbag, treadmill and a weights bench &#8211; and I spend time with my kids each evening, in particular with my youngest reading with her before bedtime. Each evening involves some form of work, normally working through the emails that didn\u2019t get attended to during the day! I work long hours but I build in family time where necessary and I feel very fortunate that I can take my kids to school pretty much every morning at the moment. I know I will cherish these memories in years to come.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42849\" src=\"https:\/\/www.leadersinsport.com\/wp-content\/uploads\/2020\/12\/How-you-manage_JS-photo-253x300.jpg\" alt=\"\" width=\"304\" height=\"361\" \/><\/p>\n<h5>Jon working from his home office in New Canaan, Connecticut.<\/h5>\n<p>&nbsp;<\/p>\n<p><strong>Early mornings or late nights?<\/strong><\/p>\n<p>Both, I\u2019m pretty good at both ends of the day!<\/p>\n<p><strong>How do you focus?<\/strong><\/p>\n<p>I use walking and talking as a good way of managing stress and creating focus. I normally identify a couple of meetings each day that I can do whilst walking outside down our lane or around the backyard. I find that I retain information better and have more creative thoughts when I\u2019m taking a call on the move.<\/p>\n<p><strong>How do you cope with stress?<\/strong><\/p>\n<p>I use reflection a lot. I find this is a really good way of gaining perspective of similar stressful situations I\u2019ve been faced with before and the decisions I made around these situations. It\u2019s my may way of building a coping strategy and I generally find it leads to a much more positive outlook of the stressful situation in question.<\/p>\n<p><strong>How do you unwind?<\/strong><\/p>\n<p>Getting in the gym but honestly it can be as simple as just throwing or kicking a ball around with the kids, getting the colouring pens out, listening to music and enjoying a glass of wine.<\/p>\n<p><strong>Who do you consider your mentor to be?<\/strong><\/p>\n<p>I\u2019m mentor-less right now so I\u2019m turning more to my Dad for advice and support.<\/p>\n<p><strong>If we started this year again, what one thing would you change?<\/strong><\/p>\n<p>I would have told my pre-COVID self to carve out time each day to be a bigger part of my kids\u2019 daily routine.<\/p>\n<p><strong>What one thing will you take with you into the \u2018new normal\u2019?<\/strong><\/p>\n<p>Hybrid living. I\u2019m looking forward to attending an industry event in person; to jumping on a plane to see a client; to the daily commute to the office but I\u2019m also looking forward to the opportunity of working virtually and being close to the family. I\u2019m excited about my future \u2018hybrid life\u2019!<\/p>\n<p><strong>Who are you speaking to next?<\/strong><\/p>\n<p>I\u2019m speaking to our day-to-day contacts at the NFL &#8211; Alisha Strother and Adriane Berman. This is more of a check-in on \u2018how we\u2019re doing\u2019 but I view these meetings as a great learning opportunity for me and the team. Every chance we get to speak to a client is a chance for us to get smarter about their business and the industry.<\/p>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"<p>A window into the working worlds of people from across the sports industry now that nothing is as it was.<\/p>\n","protected":false},"featured_media":646,"menu_order":0,"template":"","categories":[1],"pathway":[],"topic":[],"sport":[],"class_list":["post-645","article","type-article","status-publish","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Jon Stainer - How do you manage? 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