{"id":919,"date":"2019-01-17T00:00:00","date_gmt":"2019-01-17T00:00:00","guid":{"rendered":"https:\/\/leadersinsport.com\/sport-business\/reports\/why-vr-isnt-dead-and-six-more-lessons-from-leaders-meet-innovation\/"},"modified":"2021-08-10T10:00:05","modified_gmt":"2021-08-10T10:00:05","slug":"why-vr-isnt-dead-and-7-more-lessons-from-leaders-meet-innovation","status":"publish","type":"article","link":"https:\/\/leadersinsport.com\/sport-business\/articles\/why-vr-isnt-dead-and-7-more-lessons-from-leaders-meet-innovation\/","title":{"rendered":"Why VR isn\u2019t dead and six more lessons from Leaders Meet: Innovation"},"content":{"rendered":"<!-- blocks\/hero-editorial -->\n<!-- inc\/hero-editorial -->\n<div class=\"hero es-hero__editorial hero--var-1\" role=\"banner\">\n\t<div class=\"hero__image\" style=\"background-image: url(https:\/\/leadersinsport.com\/app\/uploads\/sites\/3\/2021\/08\/GettyImages-610537356.jpg);\">\n\n\t\t<div class=\"hero__overlay grad-overlay content-bottom\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<div class=\"hero__content\">\n                    \n\t\t\t\t\t<div class=\"hero__content__inner\">\n\t\t\t\t\t\t                            <p class=\"es-label es-label--md\">\n                                Jan 17, 2019                            <\/p>\n                        \t\t\t\t\t\t<a href=\"https:\/\/leadersinsport.com\/sport-business\/articles\" class=\"theme-dark hero__back-link back-link es-label es-label--sm\">\n\t\t\t\t\t\t\t<span class=\"icon icon--md icon--arrow-left\"><\/span>Articles<\/a>\n\n\t\t\t\t\t\t<h1 class=\"hero__title\">Why VR isn\u2019t dead and six more lessons from Leaders Meet: Innovation<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n        \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n    <section class=\"es-section theme-light hero__sidebar-wrapper container\">\n        <div class=\"hero__sidebar\">\n                            <div class=\"category-list\">\n                  <div class=\"es-label es-label--sm\">Category<\/div>\n                  <a href=\"https:\/\/leadersinsport.com\/sport-business\/category\/digital-media-sport-business\/\" rel=\"tag\">Digital &amp; Media<\/a>                <\/div>\n                            <div class=\"share-list\">\n                  <div class=\"es-label es-label--sm\">Share<\/div>\n                  <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/leadersinsport.com\/sport-business\/articles\/why-vr-isnt-dead-and-7-more-lessons-from-leaders-meet-innovation\/\">Facebook<\/a>\n                  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/leadersinsport.com\/sport-business\/articles\/why-vr-isnt-dead-and-7-more-lessons-from-leaders-meet-innovation\/&#038;text=Why VR isn\u2019t dead and six more lessons from Leaders Meet: Innovation\">Twitter<\/a>\n                  <a href=\"mailto:?subject=Here's a Leaders In Sport article for you &amp;body=Check out this article: Why VR isn\u2019t dead and six more lessons from Leaders Meet: Innovation. https:\/\/leadersinsport.com\/sport-business\/articles\/why-vr-isnt-dead-and-7-more-lessons-from-leaders-meet-innovation\/\">Email<\/a>\n                  <a href=\"#copyLink\" id=\"copyButton\" class=\"copy-link-clipboard\">Copy Link<\/a>\n                  <div id=\"textToCopy\" class=\"font-hidden\">https:\/\/leadersinsport.com\/sport-business\/articles\/why-vr-isnt-dead-and-7-more-lessons-from-leaders-meet-innovation\/<\/div>\n                <\/div>\n                    <\/div>\n    <\/section>\n<!-- blocks\/section -->\n<section\n  class=\"es-section flexible-section  text-only theme-light\"\n    >\n                <div class=\"container\">\n                                    <div class=\"bg-striped-pattern__inner section-padding-top section-padding-bottom\">\n                <div class=\"es-section__inner col-parent col-parent--stack-sm\">\n                                            <div class=\"es-section__sidebar es-section__sidebar--sticky col col--12 \">\n                                                            <p class=\"es-section__label es-label es-label--md\">Seven lessons from Leaders Meet: Innovation.<\/p>\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><h4 class=\"p1\">Leaders Meet: Innovation, the future-focused annual half-day event organised by the NBA and Leaders, took place this year at BAFTA in London on 17th January.<\/h4>\n<h6>By James Emmett<\/h6>\n<p class=\"p1\">Owners, technologists and senior executives from across the worlds of sport, entertainment, media, transport, retail, and technology gathered to discuss the rapid convergence of their respective fields, and the next wave of innovations that look set to transform sport and our experience of it in the future. \u2018The future of\u2026\u2019 was the theme of the day, and there was plenty to chew on as the event drew to a close at lunch.<\/p>\n<ol>\n<li class=\"p1\"><strong>Celebrity spotting<\/strong><\/li>\n<\/ol>\n<p class=\"p1\">Madison Square Garden\u2019s self-declared position as \u2018the World\u2019s Most Famous Arena\u2019 refers to both the New York venue\u2019s global reputation, but also the heft and star power of its regular celebrity visitors. Like all NBA arenas, MSG aims to offer a fully immersive entertainment experience, from the moment you purchase a ticket, to the moment you leave the venue. But, according to MSG\u2019s SVP of Business Operations Kristin Bernert, \u2018Celebrity Row\u2019 is a USP for anchor NBA team the New York Knicks \u2013 and there\u2019s a deliberate strategy in place to ensure that a regularly refreshed roster of celebs are then to see and be seen on the front row at Knicks games. \u201cWe have a VIP Services Group,\u201d Bernert said, \u201cAnd their job is to reach out to celebrities in New York and develop relationships with them.\u201d<\/p>\n<p><span class=\"R2C3PtHUuk4Wrzj75bLJi0MNms1lKBaDAyXQcYohFdfGEwT8v\"><iframe loading=\"lazy\" title=\"Kristin Bernert of The Madison Square Garden Company on weaving celebrities into the fan experience.\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/b-aVibvyk_o?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p class=\"p1\">2. <strong>Where there\u2019s a will there\u2019s a Waze<\/strong><\/p>\n<p class=\"p1\">The parallels between the sports industry and the world of transport might not immediately spring to mind, but a little lateral thinking, and some deft questioning, and they\u2019re readily identifiable: customer experience, use of data, reliance on ticketing revenue, product differentiation in ultra-competitive markets, and brand and community building \u2013 all are areas undergoing innovation in both sport and transport. Matthew Wood, SVP Long Haul and New Markets at Norwegian, believes the airline he works for is the biggest disruptive force in aviation since \u201cSouthwest and Ryanair\u201d.<span class=\"Apple-converted-space\">\u00a0 <\/span><\/p>\n<p class=\"p1\">The business model is simple: in an industry that has tended to put business interests above consumer demands, just put the consumer first. At Norwegian, that means transparent, simple, and competitive pricing, and a focus on delivering new routes that\u2019s backed up by data. \u201cWe saw data showing that so many people were flying from Barcelona to London, then on to New York, but there had never been any direct Barcelona to New York route,\u201d said Wood, \u201cAnd why not? Because Iberia and BA are part of the same group and they make more money on the London route.\u201d Meanwhile, UK Country Manager Finlay Clark and the team at Waze have been busy harnessing the power of their community. \u201c20,000 people edit the Waze map every year as a hobby,\u201d he explained of the passion the route-finding technology platform has unearthed and inspired. \u201cSome of them do four hours of map editing a day. We take them to meet our partners. Some of the key transport operations people for Rio 2016 were Waze map editors.\u201d<\/p>\n<ul>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/engage-delight-eight-lessons-innovation-application-nba-instagram\/\">Engage &amp; Delight: Eight lessons in innovation application from the NBA and Instagram<\/a><\/li>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/brands-and-sponsorship\/leaders-podcast-amy-brooks\/\">Leaders Sport Business Podcast: NBA Chief Innovation Officer Amy Brooks<\/a><\/li>\n<\/ul>\n<p class=\"p1\"><strong>3. VR isn\u2019t dead<\/strong><\/p>\n<p class=\"p1\">Sam Farber, the NBA\u2019s Digital Media VP, skipped briskly and enjoyably through a wave of innovations that the NBA have adopted recently or intend to adopt in the near future. Video continues to drive growth in engagement with the league and its stars, with Farber reporting four billion video views for NBA videos across social this year, and a further 4.4 billion video views for fan-generated content.<\/p>\n<p class=\"p1\">\u201cPeople were scared about what would happen when fans take IP and put it out on their own channels,\u201d he explained, \u201cbut we thought it was important to empower fans to take content and create communities and it\u2019s worked.\u201d For Farber, social is not a zero sum game, \u201cmore is more\u201d \u2013 the more platforms, the more engagement, the better for the league. Recent broadcast innovations that have seen feeds designed specifically for vertical mobile screen usage \u2013 including a zoomed view \u2013 have seen engagement numbers double, and experimentation with the developmental G League and its partnership with Twitch has brought about a clear insight: \u201cUsers on Twitch can opt to provide their own commentary. We found that our fans were generating multiple more viewing hours than we were on our NBA channel.\u201d The potential there is huge. \u201cYou could have one on fantasy, or statistics, or gambling. People could more or less choose their own adventure when watching a game. \u201c<\/p>\n<p class=\"p1\">Work continues, Farber explained, on innovation around voice, bots, AR, and the recently maligned VR \u2013 which earned a staunch defence. \u201cThe tech will improve immensely there. There are 150 million to 170 million VR users around the world. Lots of people complain about the industry not taking off, but that\u2019s not insignificant. This year should be big.\u201d<\/p>\n<p><span class=\"CnPRlBOKrMaLG\"><iframe loading=\"lazy\" title=\"Sam Farber, Head of Digital Strategy, NBA on the fans&#039; appetite for the game on social.\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/PiJAlA0b8Q0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p class=\"p1\"><strong>4. Tech still moves the needle in broadcast<\/strong><\/p>\n<p class=\"p1\">Sky has gone through a significant transformation in recent years with a new ownership group in Comcast, and a recognition that it now serves markedly different audience groups. \u201cDisruption has changed customers expectation of what they want to pay for, and what they want to pay,\u201d explained Sky Sports Digital Media Director Dave Gibbs. \u201cWe\u2019ve invested in talent, tech and the business model. We\u2019ve completely changed the proposition: you can get the whole whack \u2013 SkyQ, SkyGo, every channel \u2013 or you can have just F1, or just golf, and if you don\u2019t want a contract, you can pay as you go.\u201d But it\u2019s Sky\u2019s investment in UHD technology that is, says Gibbs, convincing customers to upgrade to SkyQ.<\/p>\n<p class=\"p1\">For global OTT challenger DAZN, tech is also pivotal to its ambitions to be up and running in 20 markets by 2020. It\u2019s currently in seven, and solving tech challenges in all of them as it goes. \u201cPlayback is a huge focus,\u201d DAZN Chief Product Officer Ben Lavender said. \u201cWe don\u2019t want to see buffering spinners. There are big pipes in some of our markets, but in places like Italy, the broadband infrastructure is less mature. If content is king, then distribution is queen, and that has to be right. We\u2019re investing heavily in the workflow \u2013 reducing steps of getting the broadcast from the ground to the fans, making sure we get the highest quality content in so we can compress and squeeze it as much as possible. We have Phd scientists tweaking every encoding parameter to get it lower and lower to have high quality and high speed.\u201d<\/p>\n<p><span class=\"CNorTnc6qg53jViHRY4BJXfKFxEsMkpRdh1PISxQcWZeatX8JmAyzhwUBOuFUentYldAvv1Gos\"><iframe loading=\"lazy\" title=\"Ben Lavender, Chief Product Officer, DAZN on the acquisition and consumption of rights.\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/FUGfvwxQFB8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p class=\"p1\"><strong>5. Win-win-win through partnership integration<\/strong><\/p>\n<p class=\"p1\">Manchester City COO Omar Berrada is justifiably proud of the Premier League team\u2019s partnership with SAP. Not only does it deliver sponsorship revenue against his bottom line, but the two organisations have forged three distinct, value-adding areas of integration too. \u201cOn the business side, we use HR, and finance systems from SAP to become more efficient \u2013 and we\u2019re very pleased with it,\u201d said Berrada. The second area of collaboration is in the use of SAP\u2019s analytics platform to create fan engagement products; while the team\u2019s performance department have reaped great rewards from employing SAP software to convey tactical instructions to players.<\/p>\n<p class=\"p1\"><strong>6. Sports betting not a gamble in the US<\/strong><\/p>\n<p class=\"p1\">Ted Leonsis, Founder, Chairman, and CEO of Monumental Sports &amp; Entertainment, is always good for macro view of the future of the sports industry distilled into a catchy sound-bite, and he didn\u2019t disappoint here. An outspoken advocate for a change in the US sports gaming legislations, Leonsis has developed his thoughts on the direction that innovation in sports gaming needs to take. \u201cI think gaming and gambling is bad nomenclature \u2013 it makes it sound like chance,\u201d he said. \u201cBut it\u2019s not \u2013 it\u2019s picking or trading \u2013 you see information and you use it. People will be betting because they\u2019re thoughtful data gatherers. It will be the biggest industry imaginable if we don\u2019t screw it up. But we are capable of screwing it up. There\u2019s probably $10 billion gambled on the Super Bowl in legal venues, but there could be another $80 billion being gambled in the shadows. Tony Soprano doesn\u2019t care about your addiction. We need to get that $80 billion into the light, and the only way we\u2019ll do that is by having fair odds. If we create odds designed to channel money to the leagues\/lotteries\/governments, why would people do it? They\u2019ll stay in the shadows.\u201d<\/p>\n<p><span class=\"OzjVTX\"><iframe loading=\"lazy\" title=\"Ted Leonsis, Founder, Chairman &amp; CEO, MSE on the future of sports ownership.\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/MZa9rWnjbQI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p class=\"p1\"><strong>7. The \u2018Aston Villa\u2019 model is the future of retail<\/strong><\/p>\n<p class=\"p1\">Eyebrows were raised in April last year when an innovative new technical partnership was announced between second-tier English soccer side Aston Villa, sports retail giant Fanatics, and menswear brand Luke 1977. The three-way kit deal essentially saw Fanatics extend and expand its distribution deal to take over kit manufacture too, leaning on Birmingham brand Luke 1977 for design nous and local credibility. The arrangement, explained Fanatics Ecommerce and Omnichannel Director Ben Esser, was a rip-roaring success. \u201cWe managed to boost product assortment by 40% and sales were boosted 90% that year,\u201d he said. \u201cIt allowed us to activate and control the entire value chain from design through to ecommerce. I think we\u2019ll see many more deals like this going forward.\u201d<\/p>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Seven lessons from Leaders Meet: Innovation.<\/p>\n","protected":false},"featured_media":920,"menu_order":0,"template":"","categories":[19],"pathway":[],"topic":[],"sport":[],"class_list":["post-919","article","type-article","status-publish","has-post-thumbnail","hentry","category-digital-media-sport-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why VR isn\u2019t dead and six more lessons from Leaders Meet: Innovation - 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