{"id":921,"date":"2019-01-11T00:00:00","date_gmt":"2019-01-11T00:00:00","guid":{"rendered":"https:\/\/leadersinsport.com\/sport-business\/reports\/a-hire-state-of-mind\/"},"modified":"2021-08-10T10:00:06","modified_gmt":"2021-08-10T10:00:06","slug":"a-hire-state-of-mind","status":"publish","type":"article","link":"https:\/\/leadersinsport.com\/sport-business\/articles\/a-hire-state-of-mind\/","title":{"rendered":"A hire state of mind"},"content":{"rendered":"<!-- blocks\/hero-editorial -->\n<!-- inc\/hero-editorial -->\n<div class=\"hero es-hero__editorial hero--var-1\" role=\"banner\">\n\t<div class=\"hero__image\" style=\"background-image: url(https:\/\/leadersinsport.com\/app\/uploads\/sites\/3\/2021\/08\/GettyImages-1172083709.jpg);\">\n\n\t\t<div class=\"hero__overlay grad-overlay content-bottom\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<div class=\"hero__content\">\n                    \n\t\t\t\t\t<div class=\"hero__content__inner\">\n\t\t\t\t\t\t                            <p class=\"es-label es-label--md\">\n                                Jan 11, 2019                            <\/p>\n                        \t\t\t\t\t\t<a href=\"https:\/\/leadersinsport.com\/sport-business\/articles\" class=\"theme-dark hero__back-link back-link es-label es-label--sm\">\n\t\t\t\t\t\t\t<span class=\"icon icon--md icon--arrow-left\"><\/span>Articles<\/a>\n\n\t\t\t\t\t\t<h1 class=\"hero__title\">A hire state of mind<\/h1>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n        \n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\n    <section class=\"es-section theme-light hero__sidebar-wrapper container\">\n        <div class=\"hero__sidebar\">\n                            <div class=\"category-list\">\n                  <div class=\"es-label es-label--sm\">Category<\/div>\n                  <a href=\"https:\/\/leadersinsport.com\/sport-business\/category\/uncategorized\/\" rel=\"tag\">Uncategorized<\/a>                <\/div>\n                            <div class=\"share-list\">\n                  <div class=\"es-label es-label--sm\">Share<\/div>\n                  <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/leadersinsport.com\/sport-business\/articles\/a-hire-state-of-mind\/\">Facebook<\/a>\n                  <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/leadersinsport.com\/sport-business\/articles\/a-hire-state-of-mind\/&#038;text=A hire state of mind\">Twitter<\/a>\n                  <a href=\"mailto:?subject=Here's a Leaders In Sport article for you &amp;body=Check out this article: A hire state of mind. https:\/\/leadersinsport.com\/sport-business\/articles\/a-hire-state-of-mind\/\">Email<\/a>\n                  <a href=\"#copyLink\" id=\"copyButton\" class=\"copy-link-clipboard\">Copy Link<\/a>\n                  <div id=\"textToCopy\" class=\"font-hidden\">https:\/\/leadersinsport.com\/sport-business\/articles\/a-hire-state-of-mind\/<\/div>\n                <\/div>\n                    <\/div>\n    <\/section>\n<!-- blocks\/section -->\n<section\n  class=\"es-section flexible-section  text-only theme-light\"\n    >\n                <div class=\"container\">\n                                    <div class=\"bg-striped-pattern__inner section-padding-top section-padding-bottom\">\n                <div class=\"es-section__inner col-parent col-parent--stack-sm\">\n                                            <div class=\"es-section__sidebar es-section__sidebar--sticky col col--12 \">\n                                                            <p class=\"es-section__label es-label es-label--md\">C-Suite conversations on leadership, recruitment, onboarding and culture across global sport.<\/p>\n                            \n                            \n                            \n                                                            <div class=\"es-section__text content-area\">\n                                    <p><h4>Sports and entertainment executive search specialists Nolan Partners speak to senior executives from LFP, the USTA, Dugout, the Chicago Cubs and the Toronto Blue Jays on their approaches to leadership, innovation, culture, and hiring best practice.<\/h4>\n<h6>By James Emmett<\/h6>\n<p>The start of a new calendar year provides an opportunity to turn over a new leaf, begin afresh, make resolutions to be better, more fulfilled, happier, healthier, more successful.<\/p>\n<p>Individuals make personal vows to themselves, but the opportunity is there for organisations to refocus at this time of year too; to clarify purpose, update the corporate mission, breathe fresh life into a set of values, systems and behaviours that define organisational culture; to make plans, perhaps, to tweak the recruitment strategy and processes to reflect that evolution, that new ambition.<\/p>\n<p>\u201cThere are no greater cultural signposts within an organisation than in the people it hires.\u201d The words belong to Paul Nolan, the eponymous chief of executive search firm Nolan Partners. Since 2006, Nolan\u2019s firm has conducted over 600 successful searches for executive positions at sports and entertainment organisations around the globe. Cultural fit, matching candidates not just on provable skillsets but on an intangible appropriateness for an organisation &#8211; a shared ethos \u2013 has become a speciality.<\/p>\n<p>In a series of \u2018C-Suite Conversations\u2019 recorded behind the scenes at the Leaders Sport Business Summit in New York in 2018, Nolan, alongside his colleagues Chad Biagini and Andrew Moss, talked to leaders of some of the most innovative organisations in the sports business to glean insight on how they define effective leadership in sport, how they hire for it, and how they\u2019ve adapted their recruitment processes to match their organisational ambitions to keep them ahead of the pack.<\/p>\n<p><strong>Look for positivity, resolve and humility<\/strong><\/p>\n<p>Crane Kenney is President of Business Operations at the Chicago Cubs. The franchise is one of the founding baseball clubs in the US and the only one to remain in its home town. After an infamous 108-year drought, the Cubs finally won a World Series in 2016, and since that point, Kenney and his team have been busy capitalising on sporting success by harnessing the power of the Cubs\u2019 brand and the passion and loyalty of its fanbase to a set of enhanced business objectives and products that span the hospitality, entertainment and media gamut.<\/p>\n<ul>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/engage-delight-eight-lessons-innovation-application-nba-instagram\/\">8 lessons in innovation application from the NBA &amp; Instagram<\/a><\/li>\n<\/ul>\n<p>With the help of Nolan Partners, the Cubs hired Lauren Fritts as VP of Marketing in January last year. She joined from the position of Director of Consumer Marketing at Gatorade and is typical of the type of hire that Kenney likes to make: experience of the sports industry, but not blinkered by it; open-minded, forward thinking and positive.<\/p>\n<p><span class=\"LNv4yd3QkOgaiU5rSenB8xEJFVwPu790f6ZMKmXlAbc1sHpoGtC\"><iframe loading=\"lazy\" title=\"Crane Kenney, President of Business Operations, Chicago Cubs\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/AbKR6LP1WYQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p><strong>To evolve your business, bring in business people<\/strong><\/p>\n<p>Experience is a crucial criterion in the recruitment for almost any role. And while it\u2019s tempting to conclude that the best fit for a role is someone who has done exactly the same thing already at a very similar organisation, it\u2019s not a particularly innovative, needle-moving approach, and it\u2019s unlikely to bring an injection of fresh thinking into your organisation.<\/p>\n<p>Didier Quillot has been CEO of LFP, the French football league, since March 2016, and over the course of his tenure he has gone about taking the organisation to the next stage of its professional iteration, evolving away from a traditional sports administration model to one with ambitious commercial objectives, a business mindset, at its core. Recruitment has played a key role in that development, with Quillot keen to attract some of the best business minds into leadership positions across French football, from ownership level \u2013 where US billionaires Frank McCourt and Joe Joseph DaGrosa have bought in at Marseille and Bordeaux in recent years \u2013 downwards.<\/p>\n<ul>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/5-minutes-leaders-frank-mccourt-olympique-de-marseille\/\">5 Minutes with Leaders: Frank McCourt<\/a><\/li>\n<\/ul>\n<p>\u201cYou need to like and know football,\u201d says Quillot of the perfect candidate, \u201cbut you have to understand P&amp;L and cash management too; you have to work in teams, not silos, and ideally be fluent in English.<\/p>\n<p>\u201cI\u2019m looking for people from sports business \u2013 from Nike, from Adidas \u2013 but also people coming from media, telcos, advertising,\u201d continues Quillot, who himself held leadership positions at Orange and Lagardere before joining LFP.<\/p>\n<p><span class=\"vDLXA1irPBxm2gnGkWUZSl59e8ME0u6yYNV3cwRFpQjKdhf\"><iframe loading=\"lazy\" title=\"Didier Quillot, Chief Executive, Ligue de Football Professionnel\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ZtxQB2KlGJw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p>A start-up mentality, an entrepreneurial spirit, an inclination towards innovation \u2013 all traits admired by Quillot, and, too, by Matthew Baxter, President of Dugout, the behind-the-scenes football content company that would perhaps more readily be described as \u2018disruptive\u2019 than LFP.<\/p>\n<p>Baxter, whose first role in sport was as Chief Media Officer of Liverpool FC, having joined the club after several roles in the movie business with Warner Bros and MGM, believes that flexibility is the key quality to look for when hiring into sports media in the current climate, and that game-changing hires can be made outside of traditional sports organisations.<\/p>\n<ul>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/leaders-special-report-fan-engagement\/\">Leaders Special Report: Fan Engagement<\/a><\/li>\n<\/ul>\n<p>How do you motivate well-rewarded executives to come out of a big job at, say, a bank, to join a nimble, small but growing organisation like Dugout? According to Baxter, you show them that they \u201ccan make an immediate difference, an immediate impact to your business, the investors, and the people around you.\u201d<\/p>\n<p><span class=\"QOIPAcix6oFBhlf2Ln9SF8gv3Y1ujqDtjHyBkJrtWsr0Apwl4mLbJRsRMIPN8oZ5XYqHMGQEK\"><iframe loading=\"lazy\" title=\"Matthew Baxter, President, Dugout\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/1_LjZVPGZWc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p><strong>Don\u2019t be afraid to be bold and disruptive<\/strong><\/p>\n<p>In the same month Quillot was hired to LFP with a mandate to professionalise, former WTA CEO Stacey Allaster was brought in to the role of CEO of Pro Tennis at the USTA on a mission to innovate. And innovate she has done, not least in her own approach to recruitment. In 2017, Allaster was tasked with re-imagining the officiating set-up across US tennis. She embarked on a search process, alongside Nolan Partners, to fill the position of Senior Director Pro Tennis Strategy, Officiating and Pro Circuit, eventually hiring Sean Cary to the role, which, it\u2019s safe to say, was an appointment that raised eyebrows across the tennis industry. Cary had been hired not from within the game, but from Cricket Australia where he was Head of Cricket Operations.<\/p>\n<p>Allaster describes it as the best recruitment of talent in her career. \u201cRecruitment is a balancing of art and science,\u201d she says, \u201ctaking in a candidate\u2019s competency, commitment, character, and leadership behaviours \u2013 how they\u2019re going to use those building blocks to maximise their own performance, but also harmonise and optimise the team.\u201d<\/p>\n<p><span class=\"mEpBuNACqVgj0lFXo275MzYxGhvSe1HQOiacZfU6JkdnyWLIw9T3tbrR8s4\"><iframe loading=\"lazy\" title=\"Stacey Allaster, Chief Executive, Professional Tennis at United States Tennis Association\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/VPOTwTYOmvM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p><strong>Hire for cultural fit and growth mindset<\/strong><\/p>\n<p>For Crane Kenney and the Cubs, cultural fit is the most important aspect in the recruitment process. Identifying that fit requires a \u201cmulti-phased\u201d process. \u201cThe paper process and the qualifications, that\u2019s the first bit, and then firms like Nolan get behind the numbers to see if a person\u2019s ethos fits with ours, sees if there\u2019s a cultural fit,\u201d he says. \u201cThe worst fits are where you have someone who is incredibly intelligent, forward thinking, but doesn\u2019t understand the team concept. For us, hiring is so much more about fit; there are incredibly talented people that are the wrong fit.\u201d<\/p>\n<ul>\n<li><a href=\"https:\/\/leadersinsport.com\/sport-business\/5-minutes-leaders-crane-kenney-chicago-cubs\/\">5 Minutes with Leaders: Crane Kenney<\/a><\/li>\n<\/ul>\n<p>It\u2019s a criterion that resonates with Kenney\u2019s MLB colleague and rival Andrew Miller, EVP of Business Operations at the Toronto Blue Jays. For Miller, hiring for cultural fit doesn\u2019t mean hiring the same type of people, but of finding \u201cdifferent perspectives who are able to trust and respect each other, strive towards the same goal of winning the World Series, and have a growth mindset.\u201d<\/p>\n<p><span class=\"zgKtYRYEIGydXq75JIvjB9mTC7bPC0QxT3mBoqnMdWspcS1cNxVjgRhpAVHrkAHbJeM9D6OiZrt6OFzfFLLe5WU4NUG\"><iframe loading=\"lazy\" title=\"Andrew Miller, Executive Vice President, Business Operations, Toronto Blue Jays\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/N-j4y_9kBRk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/span><\/p>\n<p>And growth mindset, according to Miller, can be tested for. \u201cWe spend a lot of time trying to learn how to interview better,\u201d he says. \u201cWe learn how to discern those types of traits \u2013 through refining the job description, which questions we want to ask, and then evaluation based on criteria for those traits \u2013 so for grit and growth mindset, we\u2019re asking a lot of questions about overcoming adversity, situations where people have failed, ways people have learned, what people are interested in learning. Then we try to triangulate that with work product, questionnaires and essays, reference checks to try to understand beyond an hour-long interview how it has been applied in their life.\u201d<\/p>\n<\/p>\n                                <\/div>\n                            \n                            \n                            \n                                                    <\/div>\n                                        <div class=\"col visibly-hidden col--flex-align-right\">\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Sports and entertainment executive search specialists Nolan Partners speak to senior executives from LFP, the USTA, Dugout, the Chicago Cubs and the Toronto Blue Jays on their approaches to leadership, innovation, culture, and hiring best practice.<\/p>\n","protected":false},"featured_media":922,"menu_order":0,"template":"","categories":[1],"pathway":[],"topic":[],"sport":[],"class_list":["post-921","article","type-article","status-publish","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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