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Privacy Policy

The essence of Leaders, its community and its platforms is to share insight and exchange ideas among senior leaders in the sports industry. Leadersinsport.com is the website of Executive Sport Limited T/A Leaders (company number 06496731). Any reference in this policy to “Leaders”, “we”, “us” or “our” is to Executive Sport Limited.

When you interact with us through our website (or otherwise) you may provide, or we may collect, certain information from which you are personally identifiable (referred to as personal data). For the purposes of the General Data Protection Regulation or “GDPR” (and all other laws relating to the use your personal data), we are the “data controller”, meaning that we decide the purposes for using your personal data and more importantly, we are responsible for keeping your data safe and only using it for legitimate reasons.

As the gathering of data and information about the visitors of leadersinsport.com is an important part of servicing our audience, we take our data security obligations seriously.


What this Policy Explains 

  • What types of personal data you provide to us (or which we collect from you) when using our website or when you directly interact with us on other occasions;
  • How and why we use this data and our legal basis for doing so;
  • Who we share your data with;
  • Your rights in relation to your data and how you can exercise those rights; and
  • How to contact us if there are any issues or if you have any questions.

What information do we collect

We collect information in two ways:

Personal information that you directly provide to us, whether that is through registering for newsletters, downloading Leaders articles and content, signing up to be a member of the Leaders Performance Institute or otherwise when you directly interact with us on other occasions:

  • Identity Data – first name, last name, username or similar identifier, password, title, company and position, country of residence;
  • Contact Data – email address, postal address, physical address and telephone number;
  • Financial Data – bank account and payment card details, transaction and payment history
  • Profile Data – including your interests, preferences (including in relation to marketing), feedback and survey response

Information which is automatically collected through cookies and other tracking technologies:

  • Technical Data such as your IP address, device information about the computer, mobile device or other device you use to access Leaders services, geolocation information, browser type and browser language, system and network information.
  • Usage Data including click throughs, time spent on page, download errors.

How we use your information

Reason why we use the data What data Legal ground for using the data
Signing you up to receive Leaders newsletters, to download Leaders content or to register your interest in membership of Leaders Performance Institute Identity, Contact Performance of a contract with you
Enable you to log-in to the Leaders member area Identity, Contact Performance of a contract with you
To process payments which you make Identity, Contact, Financial Performance of a contract with you
Notify you of changes to our privacy policy Identity, Contact Performance of a contract with you

Necessary to comply with a legal obligation

For internal administration and record keeping purposes All Performance of a contract with you
Necessary to comply with a legal obligation
Necessary for our legitimate interests (for effective business administration and service provision)
Fulfil your requests for services and information. For example, we may use your contact information to respond to your customer service requests or to enable registration for one of our conferences All Performance of a contract with you
Administer and protect our organisation and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) Identity, Contact, Technical, Usage Necessary for our legitimate interests (for running our organisation, provision of administration)
Necessary to comply with a legal obligation
Improve and personalise your experience of our website by delivering more relevant content and advertising whilst you browse Identity, Contact, Profile, Technical, Usage Necessary for our legitimate interests (to develop our business, improve our website and overall user experience and inform our marketing strategy)
Use data analytics to improve our website, products/services, marketing, user relationships and experiences. This includes statistical analyses of users of the site, and their viewing and participation patterns, for product development Technical, Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our organisation and to inform our marketing strategy)
Get in touch with you about relevant Leaders services and products Identity, Contact, Profile Necessary for our legitimate interests (to develop our products/services and grow our organisation)

Consent

Contact you about third party products and services which we believe may be relevant to you or pass on your details to third parties to enable them to contact you directly about the same (in each case, only where you have indicated you would like to hear about these) Identity, Contact, Profile Consent
Verify your identity and detect fraud and security issues All Necessary for our legitimate interests (to prevent and detect fraudulent activity, security incidents and criminal activity)
Give you the opportunity to provide us with feedback through reviews/surveys Identity, Contact, Profile, Usage, Technical Necessary for our legitimate interests (to develop our business, promote new products and services, obtain feedback from customers to improve our services and products)

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose and that purpose is compatible with the original one. If we need to use your information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

We may also anonymise and aggregate your personal data in a way which means you can no longer be identified. This may be helpful to us for testing our internal systems, carrying out research and general customer data analysis. Because this is not personally identifiable, we can use this for any purposes.


Who we share your data with 

We share your personal data with our group company (Leaders US, based in Charlotte, United States) and with third parties, in each case, for our business administration and for the purpose of helping us to deliver our products and services to you in the most effective way possible. These include:

  • analytics and search engine providers that assist us in the improvement and optimisation of our website;
  • companies who assist with our marketing, customer surveys and feedback;
  • third parties who help us detect fraud or criminal activity; and
  • our business partners, suppliers and sub-contractors who we engage for the performance of any contract we enter into with you, including third parties who assist with the organisation, registration and delivery of the events which you attend.

We may also need to disclose your personal information in the following circumstances:

  • if we are required to do so by law or pursuant to a binding regulatory request (in such circumstances, such disclosure will at all times be solely to the extent required by law or the applicable regulatory request);
  • in the event that we sell or buy any business or assets we may be required to disclose certain of your personal data to the prospective seller or buyer of such business or assets; or
  • in order to enforce or apply our terms of use and other agreements.

If we want to share your personal data with third parties (such as our event sponsors) for the purpose of them marketing their products and services to you, we will always get your consent before doing so . You always have the right to opt-out of third party marketing at any time (please see the section “how to opt-out of marketing” below).


Do we send any of your data outside of the EEA?

The European Economic Area or “EEA” is deemed to have good standards when it comes to data privacy. As such, we consciously limit the occasions when we may need to transfer or handle your data outside of the EEA. Where we do, for example where we share personal data with Leaders US (based in Charlotte, United States) our service providers are based outside of the EEA or we are hosting an Event outside of the EEA, we make sure that your data is still treated fairly and lawfully in all respects (including making sure we have a legal ground for sending your data outside the EEA and putting in place all necessary safeguards for such arrangement).

Where relevant, you will have the right to see a copy of any safeguards we put in place for international transfers of your data. Just get in touch with us if you would like to find out more.


How we keep your data secure 

To prevent unauthorised access to your data, maintain data accuracy and ensure the appropriate use of information, we have put in place suitable physical, technical and administrative controls to protect your information. We also make sure that third parties who need to handle your data when helping us to deliver our services are subject to suitable confidentiality and security standards.

Despite the security measures we implement, please be aware that the transmission of data via the internet is not 100% secure. On such basis, we cannot guarantee the security of the information transmitted to us via the internet and any transmission is at your own risk.


How long do we keep your data for?

We will keep your data for as long as you hold a Leaders account and/or where you are still happy to hear from us about our latest news, products and services.

Once you no longer wish to be engaged with Leaders we may still need to keep hold of your data if there is a legal reason for doing so, but we will only retain the data which is strictly necessary for such reason.


Links to third party websites 

Our website may contain third party website links. Once you have used these links to leave our website we do not have any control over these third party websites and are not responsible for the protection and privacy of any information which you provide whilst visiting such sites. Importantly, your use of these third party sites are not governed by this privacy policy – as such, please exercise caution and examine the privacy policies and terms of use applicable to the relevant third party sites.


Your rights 

In certain situations, you are entitled to:

  • access a copy of your personal data that we hold;
  • update or correct your personal data;
  • erase your personal data;
  • object to the processing of your personal data where we are relying on a legitimate interest (as set out in the above table);
  • restrict the processing of your personal data;
  • request the transfer of your personal data to a third party; or
  • where you have provided your consent to certain of our processing activities, in certain circumstances, you may withdraw your consent at any time (but please note that we may continue to process such personal data if we have legitimate legal grounds for doing so).

If you want to exercise any of these rights, please contact us. You don’t have to pay a fee, unless your request is clearly unfounded, repetitive or excessive (in which case we are allowed to charge a reasonable fee). Alternatively, we may refuse to comply with your request in these circumstances. Where your request is legitimate, we will always respond within one month (unless there is a legal reason to take longer, such as where your request is particularly complex). We may also need you to confirm your identify before we proceed with your request if it is not clear who is making the request.

In addition to the above, you may get in touch with the ICO (Information Commissioner’s Office) if you are concerned about the way Leaders is handling your personal data. However, we would really appreciate you speaking with us first if you have any concerns.


How to opt-out of marketing

To unsubscribe from our newsletters or any other Leaders marketing emails, click on the unsubscribe link at the bottom of the relevant communication you have received. Alternatively, please contact us (as detailed below) to opt-out of these communications.

Where you have consented to third party marketing, you can opt-out of this at anytime by following the same process as referred to above.


Changes to our privacy policy

This privacy policy may be amended from time to time. Any such changes will be posted on this page. We will notify you of any significant or material changes by placing a prominent notice on our site or sending a notice to the primary email address specified in your account.


Contact us 

If you would like to discuss anything in this policy or if you want to exercise your rights, please get in touch:

Please write to us at: Leaders, Tuition House, 27-37 St George’s Road, Wimbledon, SW19 4EU, London, United Kingdom

Email: [email protected]

Telephone: 02070428666

LAST UPDATED MAY 2018