Rachel Lutz-Guevara is Vice President of Wellness & Resiliency in Trust & Safety for TaskUs, accountable for client satisfaction, scaled global operations, and wellness innovation, globally, in 9 countries. In her role, Rachel has responsibility for TaskUs’ worldwide employee well-being through the management of end-to-end scaled operations of wellness and resiliency services. Rachel is an executive who is skilled in planning, executing, and assessing corporate psychological health and safety programming through curriculum development, research, and data analysis. She has experience leading global multi-disciplinary teams, vendor governance, and monetizing wellness for sales and service.
Rachel has over 16 years of clinical experience and business leadership with deep industry knowledge in the technology and business process outsourcing space. As a thought leader and published researcher, she has built a reputation for developing a best-in-class evidence-based wellness program for content moderators and implementing psychological health and safety programming at scale across diverse populations and cultures. During her career, she has established an indisputable track record of operational excellence, innovative strategic thinking, and a deep and passionate commitment to the well-being of people.