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11 Jan 2023

Articles

New Sport, Familiar Performance Challenges

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Rob Pountney of Breaking GB explores the issues that face breaking ahead of its Olympic debut at Paris 2024.

By John Portch
“It’s been a bit of a whirlwind,” says Rob Pountney, the Chief Operating Officer at Breaking GB.

He is talking to an audience at the 2022 Leaders Sport Performance Summit in London about the announcement that breaking was to be added to the list of competition events for the 2024 Paris Olympic Games.

“The decision was made in December 2020,” he tells moderator Edd Vahid. “We scrambled then to put together an organisation in a very short space of time that would enable the best breakers in the UK to have a chance to feel supported, have the opportunity to qualify, compete and obviously make the important relationships with the organisations, that I’m sure you’re all aware of, to support them with funding, training, and explore the new ideas of transitioning from what is essentially a cultural dance into the sporting system and find the ways that we can add value to the breakers – we can call them ‘athletes’ now – when you see what they can do I think you’ll appreciate the physicality and the dynamics of what they’re able to do.”

Breaking (sometimes known as ‘breakdancing’) is a type of street dance, characterised by four kinds of movement, known as toprock, downrock, power moves and freezes. It has its origins in the Bronx and emerged as part of New York’s burgeoning hip-hop scene in the early 1970s.

There is a long-established competition circuit and in contests, known as ‘battles’, the breakers receive no notice of what a DJ may play and they have to respond in the moment.

The challenge for Pountney and Breaking GB is to understand where they can add value. “We’ve only had one official test camp,” he says. “We went to the University of Bath Sports Village and essentially it was an induction three or four days but it’s trial and error for us because breaking is quite circular in its path and, to become an amazing breaker/performer, there’s no straight point A to point B. We’re not trying to be faster, stronger; ‘who can jump the highest?’ That kind of thing. This is about pushing the individual boundaries of your own creation to where they can possibly go.

Breaking’s current challenge was recently faced by the woman who sits next to Pountney onstage, GB Climbing’s Head of Performance Lorraine Brown. The organisation sent Shauna Coxsey, its first Olympian, to the delayed Tokyo Games in 2021 when competition climbing was itself added to the Summer Games list of sports.

“We’re actually employing full-time coaches for the first time,” Brown tells Vahid. “But part of it is understanding what it takes to win in the sport. Previously, if you were sixth-best in the UK, you get selected, you go to the competition. ‘Well done’. It’s more about the taking part. The focus on performance has definitely stepped up and really understanding the nuances and the performance standards within the sport and the massive cultural shift that we’re probably looking at.”

The challenge of shifting the needle remains ongoing for GB Climbing and, for his part, Pountney understands where Breaking GB can presently add value for its breakers (commonly known as B-boys and B-Girls).

“The benefit of working in a sporting system is the more scientific approach to the body. It’s not something that we’ve ever had to consider before. The guys are fit, they go to the gym, and they exercise but they never actually have any outside support in a professional capacity – so strength & conditioning, flexibility coaching, psychology, even nutrition – everything to do with what sport brings to the table can definitely benefit the breakers.”

Days before the summit, in early November 2022, the Guardian reported on a study between Break Mission, a British community-based breaking initiative, and Birmingham City University, to better understand the physical attributes of breakers. In the Guardian piece, sports scientist Matthew Cole explained that the breakers’ lab scores are often on par with athletes in other sports and were athletes in the “truest sense”.

Cole added that with growing sophistication in data analysis, insights could ultimately identify potential champions. “Take Lizzy Yarnold in the skeleton bob,” he said. “She went to a talent ID day. She had the characteristics, four years later wins a gold medal.”

Pountney is optimistic about the impact that Breaking GB can have. “We’re fortunate that on our board we’ve got two highly skilled professionals in Rebecca Edgington-Harvey who’s the Performance Manager for GB Boxing, who is used to working with data analysis and capture, and we also have Tracy Whittaker-Smith who’s the Head Coach of British Gymnastics,” he tells the Leaders Performance Institute backstage.

“Between them they are looking at video analysis, we’re looking at competition analysis of the performers and how they’re faring in competition, what are their strengths and weaknesses and we’re taking those bits of information and we’re doing feedback sessions regularly with the breakers and, in terms of a collecting data at the moment, it’s a new path for us, we’re only just starting out.”

Nevertheless, Pountney and his peers are keen to prevent breaking’s cultural heritage being sacrificed in favour of performance. “It’s also important that we try to create an environment for them that feeds their inspiration. One of the things we can try to do is find locations and hubs that bring people together.”

That brings its own coaching challenges. The United States, as one would expect, has an established breaking culture, while France, Japan, China and South Korea have a long-standing global pedigree. Great Britain, by comparison, is a relative newcomer. “Exploring the idea of who can come in to coach, that’s quite challenging, especially in GB, we don’t have high level advisors. Some of the other nations may have recently-retired breakers who are in that mid-30s age group who can come in very professionally, and they’ve got that respect level,” adds Pountney.

He is more confident, however, when it comes to the support Breaking GB can provide around fitness and lifestyles. There have been tangible results. In November 2022, the European Breaking Championships took place in Manchester, England, with Derby’s Karam Singh winning a silver medal for Great Britain. A month earlier, Breaking GB sent a team to the Breaking World Championships in Seoul, South Korea.

“We’ve got a lot of feedback from that we can then relay to the breakers,” Pountney tells the Leaders Performance Institute. He picks up on the importance of psychological support. “When you can see a breaker that’s having issues with their confidence or if they’re too affected by their own lack of performance on the day it’s important that they don’t let that show through because, at the end of the day, they are performing and judges are scoring them and what might be visible to them in terms of mistakes isn’t always very visible to an audience, to a judge; and so I think it’s really important that they keep that positive mindset all of the time when they’re competing.”

On the competition front, Singh, whose stage name is Kid Karam, has indicated that his aim is to not only qualify but win a medal in Paris and he is one of a series of British hopefuls competing for just 32 slots at the Olympics (16 B-Boys and 16 B-Girls will enter a knockout competition) and he and his peers will have several opportunities to qualify ahead of the event, including the European Games in Kraków-Małopolska, Poland, which take place across June and July.

Pountney explains onstage that having those back-to-back championships in 2022 showed British breakers that Breaking GB offers a transparent and results-driven selection process. It also demonstrated that the best breakers will have access to funding and travel expenses. That said, there is the challenge of identifying and developing the next generation from a talent pool numbering in the hundreds rather than the thousands.

It is a slightly wider pool in competition climbing, but Brown suggests that Breaking GB could seek to inherit athletes from other disciplines. “A lot of our athletes come from other sports,” she says. “They’ve already been in other sports, they migrate to climbing because of the culture, it’s not as competitive, it’s a bit more free-spirited, and if I look in our current team we’ve got gymnasts, swimmers, we’ve got people in athletics who have come to our sport. How do we still provide an outlet for athletes to try something different?” To be fair, there are already British breakers who have gone down that path, such as Stirling’s Emma Houston, AKA Shortbread, who gave up playing football for Falkirk to concentrate on her breaking career.

All in all, Pountney is optimistic for 2023. “The big opportunity in the year ahead is definitely qualification,” he says. “It will make a massive difference, the legacy of somebody competing at the Olympic Games will massively raise the profile in Britain of breaking as a sport. From a grassroots perspective, it’s a chance to look at how we can grow the participation levels and inclusion in breaking across the country, access to the school networks, the development of facilities and the provision of training spaces across the country.”

9 Nov 2022

Articles

Juventus Women: Building the Link Between Playing Style and the Multidisciplinary Team

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Leadership & Culture
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Head Coach Joe Montemurro explains that everything is done in service of the football with a view to creating a winning team.

By John Portch
Joe Montemurro, the Head Coach of Juventus Women, explains that the team’s President, Andrea Agnelli, wishes he had done things differently with the team.

“I remember going to a dinner with the owners and sponsors and I was sitting on the same table as Mr Agnelli, and we had a chat,” Montemurro tells the Leaders Performance Institute.

“He said that one regret he has in life is that he didn’t start the women’s team earlier because he thinks Juventus is a little behind the top teams because he didn’t start five or six years earlier. That probably gives you an understanding of where the club sits in the landscape.”

The hope of both Agnelli and Montemurro is to see Juventus Women match the success and reputation of the men’s team. Since entering Serie A in 2017, the club has won the scudetto in five consecutive seasons and the aim for the future is to sustain that success and build a team that can compete regularly for the Uefa Women’s Champions League.

“There’s a saying at Juventus – ‘fino alla fine’ – which means ‘go to the end’ or ‘fight to the end’,” says Montemurro. “There’s another one: ‘vincere non è importante e l’unica cosa che conta’, which means ‘winning isn’t important, it’s the only thing’.”

The latter was uttered by former Juventus striker and second-highest scorer in the history of the men’s team, Giampiero Boniperti, at the inauguration of the Juventus Stadium in Turin in 2011.

Such thinking explains why Juventus Women turned to Montemurro in the summer of 2021. He has more than 20 years’ experience as a coach, In 2019, he led Arsenal Women to their first Women’s Super League title in seven years and, before that, claimed back-to-back W-League championships with Melbourne City Women in his native Australia.

“Part of the club’s growth and development was to bring in someone who has a bit of experience in Europe who can take the club to the next level,” says Montemurro. “We’ve instilled a methodology of play, which is mine. I have moulded it with some good things here in Italy and if you watch the game you’ll see a very identifiable style of mine. There’s been no real handbook that says ‘this is the Juventus style’ but it’s about representing the club in the right way with the values it has; the level of class with which it struts around in Italy and Europe.

“You feel Juventus, you feel the history, you feel the weight of wearing this jumper and that’s a great thing. It’s where you want to be in football and I love it.”

Montemurro is also driven by the desire to “educate” the women’s football landscape in Italy. “It’s not behind but women’s football in Italy still has a long way to go to find its place.” The 2022-23 season will be the first that Serie A Women is fully professional. “I want to create something that a lot of clubs can use as a template to say ‘this is how we will grow and get better so the game grows’.”

He has been afforded the space to innovate as there has been buy-in to his ideas across the board. “Everything I’ve brought forward or we’ve brought forward as a group to get better and better and better, we discuss it and look at it, and most of the time it’s actually ‘hey, I think that’s a good idea, we could do that’. And we’re sometimes talking about little things. Travelling two days before instead of one day before. The ability to innovate, and they’re so open to being this global brand that they’re looking at being the best and being creative. I really like that because it gets my mind ticking to be better and better and better. How can I be better? How can my staff be better? How can everyone around us be better because the club will give you that support but they’ll also say ‘look, it’s not the right time to do this because of this or that’. There’s never anything discounted.”

The Juventus Women senior team and academy are closely aligned, as one might expect, but there is also alignment between the women’s team and the Juventus men’s under-23s. “We work very closely together and follow similar processes to the senior men’s team,” says Montemurro, who likes his multidisciplinary team to be football-driven.

“The first thing, and I did it at Arsenal and I did it at Juventus, is to make sure that football is at the core of everything that we do because that’s what we’re judged on. It’s funny, because in the word ‘football’ the latter part of the word is ‘all’ so I flash that word up and say ‘it’s all of us’.

“I can then give the base to the medical staff to say, ‘OK, we’re playing X amount of games, we play this way, we know that we need players who are very good in small areas, they can recover because we play a short passing game’ – I’m using a very broad example – ‘so we need to focus on those things and get players who need to get aerobically fit as part of the game’. They can look at that. The sports science department or the S&C department then look at the football as the base of everything we do. So all of our warm-ups are based on the methodology of the football.

“This whole idea of ‘footb-all’ is as corny and clichéd as it comes, but it’s important. In the end, I’m just trying to create a football culture. All the other stuff is irrelevant. And I think you get buy-in. When the methodology is clear, when the way you want to play is clear, then the doctors understand, the nutritionists understand, and everyone understands what we’re trying to achieve in the long run.”

Montemurro also encourages his staff to prioritise their CPD with one request. “One of the things I tell each department is to stick within the football. CPD is very important, but make yours the best department in the world. Make it the best medical department in the world, make it the best analytics department. It’s your baby, make it you. I’m here to help you, obviously we’ve got certain pre-requisites week-in week-out that we need to do, but if you’ve got the opportunity to go and watch a game or watch some training and bring something back and do something, absolutely.”

The Leaders Performance Institute asks Montemurro about the biggest changes he has observed in football coaching in recent years. His answer is informed by his work at Juventus. “The top coaches are able to ascertain a level of hierarchy and respect, but also have a more human aspect. The head coach isn’t that far away from everything that’s happened. I think it’s becoming more, I don’t know if this is the right word, but more human in terms of the understanding of the player-staff-head coach connection and ascertaining the end goal. Everyone’s more in it together.

“I think coaches are still just starting to understand that ultimately they have to make decisions but the decisions are more informed through processes. Obviously our scope of work is broader now. We are involved in every aspect of the game. I don’t think it can be left to say ‘I’m just going to go on the park and Sunday’s my day or game day’s my day’; now it’s really important that everyone’s involved in that. The staff and everyone is involved in how we go forward but obviously with your eye on top of it. I think there’s just been a more human factor and I think that the top coaches are usually empathetic to the wellness and wellbeing of their staff and players. I think that’s been a big change. It’s not just a job any more – it’s a lifestyle. You’re spending so much time here and you have to make it the best place it can be, and I think we as head coaches – or I am anyway – are more concerned about the welfare and wellbeing of your staff and players. That results in performance.”

What of the coach of the next ten years? “I think the coach of the future is one that will need to understand the sports science, S&C, sports medicine. I just think it’s going that way and I think we need to have a broader understanding of every little bit because, ultimately, if you’re not involved in the market, I know you’ve got scouts and analytics, the scouting and analysis departments do a lot of that work for you, but if you don’t understand the background of the player you’re investing in or the staff that you’re investing in, then how do you deal with them when they’re going forward? They may have had a bad experience at a club and they’re coming into another situation. How do you deal with that?

“I think the coach of the future will be more educated and understanding of all the other disciplines involved and I think with that will come a new wave of innovation in how we see the game and how we approach the game tactically. It’s already happening with a lot of clubs; the Brentfords and their ‘Moneyball’ approach. [Bayern Munich men’s Head Coach] Julian Nagelsmann with the big screen next to his training pitch. The level of coaching is going to be so high because everyone’s going to have a great understanding of the discipline that innovation is just going to go to the next level.

“The coach of the future is very exciting,” Montemurro concludes.

“I won’t see it because I’m an old man, but definitely I’ll watch this space from the beach in my holiday home, wherever it is.”

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Photo: © 2020 Copyright McLaren

Articles

The Secrets of an Agile Team: when McLaren Racing Began to Make Ventilators

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The Formula 1 team were able to pivot with relative ease at the start of the pandemic thanks to five important steps.

By John Portch
  • Fail fast and learn quickly.
  • Analyse, decide, commit.
  • Balance hard work with recovery time for your people.
  1. McLaren will run towards a problem

McLaren took part in the UK government’s VentilatorChallengeUK project when the F1 season was halted in early 2020. A consortium of teams and major industrial organisations, including Siemens and Airbus, helped to deliver 13,437 ventilators to the British National Health Service in just 10 weeks.

“We’re not ventilator experts but we’re pretty comfortable at running towards a problem, whatever it is, and breaking it down to find the issue, fix it, and move on,” Piers Thynne, the Executive Director, Operations at McLaren Racing, told an online audience at 2020’s Virtual Leaders Meet: Total High Performance.

“Once we have a plan, we’re running at stuff really aggressively,” added Mark Mathieson, the Director of Innovation at McLaren Applied Technologies. “You don’t know what’s coming next and you need to be able to respond to that. I think we brought a lot of that from McLaren and the other Formula 1 teams and blew people away with what could be done so quickly and challenge the paradigms of conventional industry.”

  1. They empowered their people to run

Mathieson explained that it was important that staff members felt empowered in their roles. He said: “We found that, again, like in our day jobs really, you’ve got to empower those people to run the challenges and make their own decisions locally and escalate when they need to ask for help and support. You can just cover so much ground so quickly when you let people run like that. And if they get things wrong, you’ve got to support them as well; we learn so much from failure. You’ve got to dig in and get through it, but the leader’s job in that situation is looking ahead, work out what’s coming next, and trying to clear the path and put the right resources in at the right time. It was a very formative phase; I wouldn’t say we had a hard and fast plan; we had a target for production and it was a real journey of discovery for everyone.”

  1. There is no time for pontification

McLaren’s philosophy and team culture served them well. “Formula 1 is a pretty agile and time-bound sport although, in the operational side of it, time is probably our biggest currency,” said Thynne. “We don’t have time to stop or pontificate, we have to analyse, decide and move on. That philosophy applied quite appropriately to this project; it was a bit different because it wasn’t a transmission component or a suspension component or a systems component, it was a specific part of a subsystem in a ventilator.”

  1. They kept the main thing the main thing

McLaren maintained clarity with a daily 7am meeting. “When you’ve got that delegated empowerment of the teams, they run at the challenges day-on-day,” Mathieson said. “Every day you have a success and when you’ve got that you keep the energy high. ‘What got shipped last night? Everyone’s focused on the number; how many ventilators went out last night on shipment? And everyone is just trying to make that happen. Right, now face forward, what have we got to do today? What is the constraint or what are the constraints? Who’s dealing with it and how are we going to clear those? Let’s get on with it.’ You had that near-term focus and those successes as you’re moving forward; it’s really important that the team gets energised by that.”

  1. Downtime was built in

Rest was essential in keeping the team and consortium focused and fresh. “You can’t go at it relentlessly,” said Mathieson. “We found that that five or six weeks in, we’d all been working very long hours, seven days a week, 21 hours a day, and we start to see people getting grouchy at that time and decisions are perhaps not the best decisions. We started to impose some days off and people had to go and do something different for a day and then come back to it a bit fresher. We always had cover from the leadership team and, again, shared the load out, so that we managed our teams appropriately over the whole seven days every week.”

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26 Oct 2022

Articles

Does your Performance Strategy Plan for Tomorrow as Well as Today?

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Coaching & Development, Leadership & Culture, Premium
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Ken Lynch of Australian Sailing discusses the importance of a high performance strategy that balances both the long and short term.

By John Portch
Ken Lynch, the National Performance Pathway Manager at Australian Sailing, is explaining to the Leaders Performance Institute why long-term thinking is a relatively new concept in sport.

“Previously, annual or short-term funding for sports largely disabled longer term thinking,” says Lynch. “In tandem with short-term funding there were short-term targets. And while many understood and believed more strategic, longer term thinking and approaches were required, the reality was that the focus remained on the ‘now’ for the most part.”

As investment models have evolved so has the thinking around high performance strategies. “More balanced approaches to investment and the value placed on sustainability has unlocked more strategic thinking and promoted longer term planning,” continues Lynch. “The announcement of Olympic and Paralympic Games locations further in advance has also been a contributing factor to a more serious look to the future in terms of sport systems.”

Lynch, a former schoolteacher, has worked at a number of sports organisations, eight years at High Performance Sport New Zealand and five years at the Irish Institute of Sport where he served as Team Manager for triathlon.

In the first of two instalments exploring the space given to talent pathways in sport, Lynch hones in on the importance of integrating long-term and short-term planning as well as learning through evidence-based practice.

Ken, what are some of the factors that can hinder forward thinking in high performance systems?

KL: My sense is that we are still organising ourselves in blocks of time as opposed to perceiving the movement of athletes, coaches and staff into and through systems as constant ‘flow’. After all, people aren’t born every four years! The embedding of longer term thinking into strategic plans and working across two or three concurrent timelines is a sign of system maturity. The complexity can be navigated in the design and structure of the organisation and work. One temptation I have learned to avoid is using Olympic and Paralympic locations as end points of strategies. People tend to work towards that point in time with many not thinking beyond it – not the type of thinking we want to promote. Perpetual motion in advanced planning and that concept of flow through multiple horizons is, in my view, the healthiest view to have in promoting forward thinking.

How can performance systems look to develop that ‘flow’?

KL: Building platforms to support the flow of people underpinned by good process is key to better enabling sustainable, repeatable performance. The value of good quality systems and processes, while some people view them as onerous, is that once complete, they free people up to concentrate on performance. Well-constructed process can be actioned simply and easily and not add clutter to valuable work. Getting clear and accurate on targets, gap analysis and planning a logical sequence of moves to execute a robust, well thought out plan gives people and organisations the confidence to drive forward and minimise the distraction a lack of clarity can present. Identifying what it will take to win, being clear on what is required to deliver that, for example, certain types of athletes and coaches, generates focus and efficiency. Often people or sports that are not clear have large numbers of people involved in the system for fear they may miss somebody. This can dilute resources and remove some of the edge required to deliver world class performance. You need to be accurate, identify clear targets and simplify action and process. These are conditions for success but also enable effective tracking, reporting and support of performance, current and future potential.

Can you think of examples when organisations have found that balance?

KL: When I worked at High Performance Sport New Zealand, when establishing the performance pathway pillar, the future became embedded in the system. It can’t go away, it becomes a constant and that flow becomes a constant. Investment meetings, reviews and decisions are based less on retrospective performance and more on potential performance, which makes more sense. ‘We’re going to invest in you for how you do in the future not just reward you for how you’ve done in the past’. I think that shifts the dial and the thinking around how investment is executed while noting that the ability to demonstrate you can deliver performance is still an important ingredient.

Earlier you mentioned gap analyses. What is the best process for identifying those gaps?  

KL: You have to ask: how many athletes and coaches do you need capable of delivering what and at what stage of the pathway? Where have you got gaps, how do you fill them and ensure the system minimises the chances of gaps appearing in the future? Have you established what it will take to win this cycle and the following two? This can be easier to track in more measurable sports, with team or more strategic sports, it is critical to understand the direction the discipline or game is going and creating a clear view of what approach will be most likely to beat key competitors in the future. Aligning recruitment and development to that intelligence while probing to check and challenge the theory is essential. The closer we get to targets the more clarity we gain and can tweak accordingly.

With that check and challenge comes learning. How significant is that?

KL: An ability for a system to learn and understand – that is a real string to their bow because it shifts away from anecdotal thinking; and a small country like New Zealand may be more likely to be able to do it because the population is smaller and it is more manageable to capture and see everybody. A system learning from itself is important to support the check and challenge strategy that planning requires. Applying that learning quickly and effectively is vital to optimal system evolution. If the right amount of rigour was applied to the development of strategic and operational plans, these learnings should just result in tweaks to approaches or plans. Learning and moving on; learning faster than key competitors can be the difference between delivering performance and not. Smaller countries with the ability to be agile and move quickly have a distinct advantage here. If set up well they can move on learnings quickly, adapt and look for new opportunities. This learning can take many forms beyond tracking progression, for example learning from and responding to athlete feedback.

This approach sets the foundations for evidence-based development.

KL: It must be linked to evidence. The rigour applied and understanding behind identifying what it will take to win in the future provides you with a significant amount of evidence and enables you to chart a course to performance. This chart along with the type of regression modelling mentioned earlier provides a program with milestone markers that enable reporting back on progression from individual athlete tracking through to an aggregated program view. Again, this is an important step in enabling a program or organisation to give confidence to stakeholders that the gap to performance or repeatable success is closing. In centimetres, grams, seconds (CGS) or more measured sports this type of progression mapping may be easier to achieve. Other sports, like sailing, rely on more subjective assessments of progression in tandem with results data. Having the right people around the table to give credibility to those processes is an important factor in ensuring accuracy but also to promoting confidence for stakeholders.

It also enables teams to focus on the now while casting an eye towards the future.

KL: A big challenge for the next wave or generation of athletes and coaches is remaining visible and staying integrated with the parts of the system above and, to a degree, below. There can often be a gap between what could be labelled High-Performance (HP) and High-Performance Development (HPD). This can grow or shrink depending on a combination of factors, with strategy and operation being two of those. Time of cycle can create opportunities to either widen or close that gap. Intense focus on the ‘now’ athletes and programs can cause constriction for the future side of the business with either a reduction in resourcing or attention, or potentially both, come the run into pinnacle events. In some sports, the utilisation of integration to create valuable internal competition, effective critical mass and learning opportunities for future athletes and coaches in understanding and experiencing the lead into pinnacle performance is valuable. It’s important too that that exposure and experience is debriefed and translated into applied learning.

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19 Oct 2022

Articles

Are your Team’s Performance Measurements and Reviews Up to Scratch?

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The San Jose Earthquakes’ Max Lankheit explains the approach he has developed as Director of High Performance at the MLS side.

By John Portch
“High performance doesn’t end with the players,” says Max Lankheit.

The San Jose Earthquakes’ Director of High Performance, who took the role in January this year having previously served as the team’s Head of Athletic Performance, is discussing his thoughts on where ‘high performance’ starts and ends with the Leaders Performance Institute.

“That was one of the things I wanted to change the moment I took charge of a department,” he continues. “High performance affects the entire organisation and it’s something we need to instil – not only in the high-performance department – because I think it’s a misconception that high performance only affects what’s happening on the field and the front office absorbs this just by association.”

The idea of holistic high performance is what drives our conversation around the usefulness of objectives and key results as a goal-setting framework for a sports organisation. “OKRs originated from Intel and Andy Grove (in its original form ‘output-based management’) and the concept was further developed into OKRs by John Doer with Google,” says Lankheit, who has piqued our interest through his work at San Jose.

For over an hour he describes the processes he has introduced to enable effective performance reviews across his high-performance team. His account is detailed, personal and laced with conviction but comes with a caveat.

“It’s important to understand that you cannot just do OKRs,” he says. “I’ve tried it twice in the past and both times I’ve failed miserably. It’s not to say that someone else couldn’t do it the first time but nobody I know has done an OKR implementation right the first time they do it; and I think you need to make those mistakes to understand what you could have done differently.”

Here, we delve further into Lankheit’s approach to performance reviews and the rationale behind his approach.

Results

Lankheit states that measuring staff performance and impact is difficult, but his efforts at San Jose are guided by five “imperatives”. “They are: clear vision, targets and commitments – individually as well as group-based – transparency, meaningful marketing, which translated into our environment means a player-centric approach and, finally, performance-oriented management.”

With those imperatives as the starting point, Lankheit explains that the objectives of an organisation are necessarily influenced by its vision but are not necessarily cascading down into the objectives of each department. He says: “Your department objective may change every 4-6 months, and for us right now, it’s ‘establish a seamlessly integrated player-care system’. This means that for this objective, every individual has certain key results that they need to hit. ‘Individuals’ in this case meaning the staff members of my department.”

Lankheit begins to illustrate his point with the hypothetical target of treatments administered per day by his staff (“a silly example but easy to comprehend”).

“At the beginning we sit together and say, ‘OK, we mutually agree that the result for you is to deliver ten treatments each day’. That’s the key result the staff member is committed to achieve and that’s going to be put into our management system so it can be tracked. It’s tangible and it’s quantitative – not qualitative – the qualitative aspect is the department objective, but the quantitative aspect is what each individual can provide because that is measurable. That’s important to me because either you achieve it or you don’t. You have a direct influence on that that nobody else has.”

The last point about the individual’s agency in delivering upon a key result is important. “Before I took over this department, bonuses were only connected to player availability,” adds Lankheit. “Now, you and I both know that player availability depends on so many factors that it’s out of our hands as a department.” A common enough example is a player selected to play a match against the recommendation of the high-performance department. “That’s why it’s important to me that we find performance measurements that are directly under the sole influence of that individual or department.”

Those measurements also provide the basis for review conversations that should take place in pre-determined timeframes, informally and formally. “And it’s not a perfect world because I currently underdeliver on this,” he admits. “I just had some performance reviews with my staff, and then you talk about, ‘OK. These were the deliverables and did you or did you not get there? If yes, awesome. Maybe the performance goal wasn’t hard enough, so maybe you should have delivered 15 treatments each day’. OK. Does it make sense to raise that or are you like, ‘actually, it didn’t have the impact that we expected, and I think we should focus on something else’?”

Lankheit then further breaks down key results into ‘commit’, ‘target’, and ‘stretch’. Ten treatments per day could be the commit and 12 could be the target. “I could say ‘this commit is the least I expect from you and if you don’t deliver on this then we’re going to have a very hard conversation about it because you committed because you had the resources, you thought hard enough, it can’t be on our end.’

“If you’re able to do the commit goal, the target is what you actually want to achieve but knowing that if you didn’t hit this you can say to me ‘this was the goal but I was unable to do it. I hit the commit but I didn’t do the target because I didn’t have enough resources from you. Or if we had another table, no problem, but the tables were always full’. Now they can come back to me and say there was a problem, which helps me to raise the bar as well.”

He continues: “The stretch goal is kind of a grey area where everything needs to fall into place for you to be able to do 15 treatments, for example”. Stretch goals are beyond an individual’s control. So then if you hit 15, we say ‘this is fantastic, you had a fantastic quarter, but I don’t expect it and the person also doesn’t expect it to happen.’ A coach might say ‘I wasn’t able to deliver more than those 12 treatments because we trained twice a day and there was a gym session in between, so there was no time for me in those two hours to do that’. So you need to change the whole structure to achieve that. Or ‘we had so many injured players that we had to focus on those guys. I couldn’t do treatments for injury prevention’. “Consequently, while ‘commit goals’ are under the sole influence of each individual, ‘target goals’, and ‘stretch goals’ might need contributions from co-workers, disciplines, or even departments.” Hence, by doing so Lankheit embeds cross-functional, interdisciplinary collaboration into his people and performance management.

“That offers me the opportunity to go outside of the department and go, ‘OK, this is what we need to do as an organisation. We have a structure problem here. If we really want to do better then we have to do this’. That helps me to manage upwards and outside of the department.”

Values and traits

Under Lankheit’s Leadership San Jose’s Performance Department also lives by certain values and he assesses how his staff deliver on those values. “Was it ‘sometimes’, was it ‘consistently’, was it ‘most of the time’ or was it ‘always’? I don’t have to give an example for ‘always’ or ‘most of the time’ because then a person knows if they’re doing the right thing,” he says. “But the moment it is just ‘sometimes’ or ‘consistently’ then I will have to give examples where I’ll say ‘look, this is where you didn’t deliver when you had the chance to, but you didn’t’. Or ‘we have six core values in our department and you didn’t deliver on this one’. One aspect is the pure performance side and another is how culturally the person delivered on the promise of ‘this is what we stand for’ from a personal or overall cultural perspective.

Lankheit will also assess his staff based on four traits: problem-solving, execution, thought leadership, and emerging leadership. He says: “It’s the same with the values – ‘never demonstrate it’, ‘sometimes demonstrate it’, ‘consistently demonstrate it’ and so on – that way you do that development right there as people will say ‘this is a companion area I need to improve on’.

“We can say, for example, ‘in this performance review we identified that you are a thought leader but you are not showing emerging leadership skills, meaning you’re a fantastic individual contributor but it’s now on you to lead others’. Two different things. ‘People come to you because they know you’re the best at what you do, but you have to proactively go out there because you are a subject matter expert. Then you need to reach out to others to ask how what I do can make you do your job better?’ That comes from those reviews and then we work on that.

“We essentially take one main goal out of what we identified of those four traits that is the most important to work on in the next four months. It may also be the following four months as well, but that’s how we balance it out to personal development. Now, if emerging leadership is the one thing we want to work on in the next four months, that means I need you to take part ownership of someone else’s results. Now you need to demonstrate that you can support that person.”

At that stage, the conversation may return to commit goals and target goals. “Values and traits work hand in hand with goal setting. That’s also why the constant communication of meeting once a day, even for two minutes, to say something like ‘there was a chance where you could have done that – does it make sense to you? ‘Yes’. ‘Perfect. Next time I want you to jump in on that.’ I am always encouraging my staff to take responsibility. I would like them to do everything they do without me being there. They should be thinking ‘what is Max’s job here anyways?’

“We also have 360 reviews. I get the feedback from my employees. The employees each get one from me and also get to nominate one or two people, depending on how big the department is, that they want to be evaluated by, peer to peer. I don’t like the fact that I, as manager choose a person to evaluate you – I think it’s more helpful if that person nominates somebody that they want to evaluate them. Obviously, if they nominate their brother and I say ‘I don’t want your brother to evaluate you’, they understand, but generally, at least in our department, they would choose somebody who’s not necessarily their closest peer because they want that feedback.”

Removing subjectivity

In concluding his thoughts on how he is working to make staff assessments more effective, Lankheit once again emphasises the value in setting tangible goals. “It takes the subjectivity out of it,” he says. “If there’s tangible goals, I have nothing to argue. If you’ve delivered on a certain result, behaviour, or trait, you did it, so you deserve your bonus. We in pro sport live in a result-driven world. If someone doesn’t reach it the person has to tell me why. There might be a explanation that’s reasonable, but otherwise it’s just me saying ‘I think you should have done more or I think you didn’t deliver on that.’ It leaves room for this discontentment and resentment in your staff because they could always say ‘it’s because you don’t like me’ or ‘it’s just your perception. You never spend time with me, you’re always in the gym or at training. You only see me once a week so how does that make you the judge of the other 200 times I’m in contact with the player?’ With that embedded objectivity you take it out.

“The other thing, the cultural component, is subjective, which is why I need to bring examples. If I don’t bring examples, then there’s no point in me bringing it up in the first place. It also helps to create that feedback loop mindset in your employees as well because they’re doing the exact same thing. They’re not setting me targets but they’re evaluating me as well, so they understand it.”

Lankheit also ensures that staff members are given a copy of their review a day or two ahead of their appointment. “I give them my review 24 to 48 hours beforehand so that they have time to digest and think about my feedback instead of getting it on the fly and potentially reacting out of emotion. They have time to blow off steam if they don’t agree, they have time to reflect and come up with objective objections, if they disagree.”

It is not, however, intended as an exercise in micromanagement. “Everyone’s had micromanagers in the past,” he says with disdain. “It is important to get out of people’s ways and let them do their best work. When something is on my table, there has to be a good reason it ends up there otherwise I trust the fact that you’ll do the best job you can, you’re committed to your key results, so now you execute on them. Then we can have a conversation if you didn’t meet them and then I can jump in if you feel you need help from me. Otherwise, go and do the best job. I hated the micromanagement aspect of it when I was in certain roles and I think that’s why I am trying to be hands off.”

If anyone would like to discuss Max’s approach to OKRs and performance reviews, please contact a member of the Leaders Performance Institute team.

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10 Oct 2022

Articles

Why the San Francisco 49ers’ Hiring of John Lynch and Kyle Shanahan Owed More to the Fortune 500 than NFL Tradition

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EVP of Football Operations Paraag Marathe outlined the innovative approach at the Leaders Sport Performance Summit.

By John Portch
  • Are you asking the right questions of candidates? What do you really need to know?
  • Do you fully understand the demands placed on the role for which you are hiring?
  • Personality traits and potential compatibility are increasingly important.

San Francisco took an agnostic approach

In early 2017, Marathe and the 49ers installed John Lynch as GM and Kyle Shanahan as Head Coach as they sought to return their franchise to prominence. Their approach was unconventional, such as the long-listing of 22 candidates, and they didn’t rush. “We were 26 days in and we hadn’t announced anything,” Marathe told an audience at the 2018 Leaders Sport Performance Summit in Chicago. “Fans were getting impatient.” San Francisco had adopted what Marathe called an “agnostic” approach and eschewed the usual questions one might ask an aspiring GM or head coach. “We didn’t ask any of those questions because we figured if you’re at that stage where you’re interviewing for a GM or a head coach, you have a successful process that got you to where you are – we want to know what kind of leader you are,” he continues. “What’s your vision? Who are your mentors? How do you respond to failure? How do you deal with accountability? How do you hold yourself accountable? How do you hold your staff accountable? How do you think about the big picture?”

They recognised how demands on GMs and coaches are evolving

The questions the 49ers posed above are still more readily found in a job interview at a Fortune 500 company than in sports, but Marathe argued that the roles of the GM and head coach require different skillsets in the modern era. He said: “In today’s NFL, it’s no longer just about coaching the team or living in a Motel 6 in West Virginia and scouting players for 15 years – it’s about actually being a CEO on the field, a CEO off the field. That’s what running an NFL franchise is all about, so we were very focused on the process about looking for people who are leaders, who have leadership qualities, who hold themselves accountable, who have a certain amount of humility.”

In John Lynch and Kyle Shanahan they sought a partnership of equals

San Francisco prioritised a partnership, with neither GM nor head coach seen as the senior figure but more of a duo. “A lot of times this is an insular industry where people get threatened by one another,” said Marathe. “So we wanted to go in and find a head coach and a GM that were on the same sort of life cycle in their careers.” The hiring group acknowledged that a particular head coach candidate may work better with a subset of GM candidates. “We tried to find the right match that together brought out the best personality traits for the organisation and together had the right vision for leadership and accountability.”

They tested the personalities of their candidates

San Francisco gradually realised that Lynch and Shanahan would potentially be a good match. Such personality insights were delivered through some of the activities they asked their candidates to complete. One included a list of ten skills or responsibilities for a GM. They produced the same lists for a head coach. “For a head coach it might be designing a game plan or coaching your coaches or evaluating your players,” said Marathe, “and we asked them to rank them, one to ten, in terms of not how important they are but how good they are at each one. They had to be the best at something and they had to be the worst at something. And the same with the GM. It was actually interesting, going through these interviews, that some candidates couldn’t make themselves No1o at something. That teaches you something about them. In some of those exercises we did we really felt that John and Kyle would be very complementary working together.”

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28 Sep 2022

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Are you Doing Enough to Help your Coaches and Practitioners to Develop?

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Processes should be baked into your systems, according to the NBA’s Jon Bartlett.

By John Portch
  • Leaders should promote a mindset of curiosity and safe learning.
  • Learning and development are the responsibility of both management and the individual themselves.
  • Adults learn through reflection and making meaning of experiences whether individual or shared – do not place too much emphasis on formal courses.

It starts with the leaders

The leaders are an obvious but essential place to start. The topic of coach and people development is one that the Leaders Performance Institute discussed with Jon Bartlett, the Elite Basketball Performance & Program Operations Advisor at the NBA, in April 2022. He said: “It’s no good if it just comes from one person and you’ve got 250 people in your organisation because it’s difficult for them to align all the different verticals. Leaders have got to promote this mindset of curiosity and asking questions without feeling threatened because what we want to do is learn together.”

What is learning and development?

“Is there a shared understanding within your organisation of what learning and development is? It sounds like a simple question but it’s actually quite complex when you break it down,” said Bartlett. “The initial thing to recognise is that it’s a shared responsibility between the organisation and the individual staff member. It’s not just the responsibility of the staff member or the responsibility of the organisation. We are responsible for engaging in our own development, but  organisations have to take responsibility for investing time and resource into their staff.”

Too much focus on the 10%

Bartlett highlighted the lack of emphasis on people learning within their current roles and cites the popular ’70:20:10’ model to make his point. The model suggests that 70% of learning is done from experience, experiment and reflection; 20% is learning from working with others; and 10% is learning from formal interventions and planned learning solutions. “Most focus on the 10% and organisations support the 10s and the 20s, but how many processes are set up effectively to support the 70 percent?” he said. “If you shape this in the right way, with the right processes, you can learn and develop in specific areas every day, not just thinking ‘I need to do a course, conference, seminar or webinar to learn – I can learn every single day if I have the right process set up for reflection, review and evaluation.’”

Bake the process into your systems

There are some simple steps that all teams can take. “Organisations can consistently provide opportunities, tailored towards each staff member, and you can visit progress on a frequent cadence. It could be monthly, quarterly or biannually,” said Bartlett. “Often, performance reviews in sport are done on an annual basis. Now, if you’re just going annually, and you’re on a three-year contract, you basically only have two touchpoints on your development. Some contracts only operate on a 12-month cycle. So how can an organisation focused on the development of their people make it more tangible? Bake the whole process into your system on a daily basis. For example, something as simple as after-action reviews. They have a massive part to play in learning and development. They can be as simple as: ‘what were the intended outcomes? What actually happened? What’s the gap between those two? And how can we bridge that?’ You might have one or two outcomes. We’ve learnt what worked well, we learnt what didn’t, and so we can apply those outcomes next time. We know from adult learning pedagogy that learning takes place through reflection and making meaning of experiences, whether that’s individual or shared.”

23 Sep 2022

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Leaders Meet: Interdisciplinary Performance Support – the Key Takeaways

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Coaching & Development, Leadership & Culture
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Members of the Leaders Performance Institute gathered at Loughborough University in the UK to hear from organisations including the Lawn Tennis Association, Loughborough University Tennis Academy, England & Wales Cricket Board, English Premier League and Management Futures.

In Partnership with

sport techie

By Sarah Evans
The focus of our fifth and final Leaders Meet of 2022 was around how to collaborate with the wider interdisciplinary team.

An ongoing thread throughout the conversations across the day was how crucial relationship building is when working within an interdisciplinary team.

Session 1: Session Observation with Loughborough University National Tennis Academy:

Featuring:

Nick Cavaday, Academy Head Coach, Loughborough University National Tennis Academy
Louis Cayer, Coaching Consultant, LTA
Ben Trevor-Jones, Physiotherapist, Loughborough University
Kam Sodha, Strength & Conditioning Coach, Loughborough University
Ranah Stoiber, Tennis Player

For the first session of the day we had an interactive session, observing a live tennis training session at Loughborough University National Training Academy. Nick Cavaday, and the coaching team wore microphones during the session so the attendees were able to see and hear how the team approach their coaching sessions. It was not only Cavaday and the tennis coaches that were on court providing input, they were joined by the S&C and physio for the duration of the session.

Session 2: A Coaching Perspective

Speakers (from the Loughborough University National Tennis Academy):

Nick Cavaday, Academy Head Coach
Alex Bailey, Performance Lifestyle Advisor
Nathan Miller, Academy Manager and Head of Performance Support

Following the session observation, we were able to hear from Nick Cavaday, Alex Bailey and Nathan Miller to get their view in a Q&A style format on what it takes to have a perfectly functioning team around the athlete.

  • Is a psychologist also present on court as part of the interdisciplinary team? Yes, we work closely with the psychology team, however they are only contracted for one day per week. When the psychologist is working, she will be on court and listen to the sessions, the coaches’ feedback, and assess how the player reacts to the feedback. The psychologist also feeds into the wellbeing and psych/social team who are full-time practitioners.
  • What are the processes around session design, especially for a technical proficiency session? How do you make it the best quality session? The athlete needs to be mentally engaged as there is high learning content and a lot of detail. It shouldn’t be scheduled at the back end of a tiring week, as the athlete needs to be more mentally fresh. These sessions actually have some of the highest load in terms of mental/physical so it’s better to do them in the morning and when the athlete is physically fresh.
  • How much are athletes involved in the analysis process? There’s a balance, as they grow there’s a transition period of needing to know more about their opponent but then having information overload and not concentrating on her own game. When they are younger they don’t have analysis and so they just focus on playing, but getting this balance of how much information is needed as she gets older is key. As they get older, the coaches compare key stats against other world top junior players to see if there are any trends or areas of real improvement. Coaches can analyse the stats and use it to look deeper and understand how that can translate into coaching points before they share them with the athlete. Analysis varies so much when they are younger as it is so harder to pick out trends, and they are more focused on the athlete’s understanding of the game when they younger, and as they get older and the trends are more obvious, then you can incorporate the analysis into coaching.
  • How do you encourage openness and feedback from the younger athletes? You have to recognise that it’s a huge transition process for the younger athletes, therefore we do a lot around helping the athletes feel a sense of belonging to the programme. We look to build relationships with the staff and players in the first instance, coaches visit their home environment too; and building relationships is a big focus when onboarding new junior players. Pre-match chats and post-match debriefs when on the road also encourage open feedback. These are interactive and collaborative sessions, rather than the coach telling them what they need/don’t need to do, and the athlete always feeds back first.

Session 3: Building Relationship Intelligence

Speaker: Jide Fado, Coach & Trainer, Management Futures

For the third session of the day, we shifted our attentions to exploring a skill that can be hugely impactful in working with others, building relationships. Fado began the session by asking our attendees to discuss in their roundtable groups and think about what skills needed by those who are good at building relationships. The attendees were then asked to make a snapshot wheel of their relationships with the colleagues/departments they work with, and score their relationship with each out of 10. He then invited participants to answer the following questions:

  • What strikes you about your wheel?
  • What surprises are there?
  • Where would you like to focus some energy?
  • What score would you like this relationship to be?
  • Specifically, what does that relationship need from you?
  • How motivated are you to do it?
  • What is your first step?
  • When will you do it?

Key takeaways:

  • Don’t find time; make the time to build relationships.
  • Show your appreciation.
  • Regularly reflect on the quality of your relationships and take action.

Session 4: A Bird’s Eye View

Speaker: Mo Bobat, Performance Director, England & Wales Cricket Board
Moderator: Edd Vahid, Head of Academy Football Operations, Premier League

For the final session of the day, we had the opportunity to explore the strategic view of the inter-disciplinary teams and hear from the Performance Director of England and Wales Cricket, Mo Bobat. The session format was a Q&A style with Edd Vahid from the Premier League drawing out some learnings around interdisciplinary support.

  • What is high performance? It’s important to pay attention to both words, and inevitably it means to be better than everyone else, and to be able to sustain it. I think you need three ingredients to operate at a high performance level: quality of people, alignment to a vision, and to be less dysfunctional to your opposition.
  • Interdisciplinary support is all about cohesion. Ultimately you want cohesion so you can add to the player experience.
  • When you think about problem solving, often there’s not one problem that is wrong, so why would there only be one solution?
  • When you have diverse thinking, you’re more likely to find the best solution.
  • Just having more people at the table and more disciplines working with athletes, if they are not aligned then it can create more problems than it solves. They have to work together in a clear, cohesive and simple way.
  • We have had healthy disruption recently with a new head coach coming in. There is enough pressure around the first team at the moment that my role is to not add to those pressures. How can you get them to prepare like a professional but play like a kid enjoying the game with no pressure? It is important to do the work off the field to cover scenarios so they don’t have to think on match day, they can just perform.
  • Start with the needs of the athlete and getting buy-in from the people that are closest to them such as parents, agent etc., and then collaborating to speak about their performance programme. If you start with the programme you can miss some of the most obvious pieces and solutions, and also lack the buy-in from the athlete.
  • Don’t underestimate the value of having the athlete in conversations about their development, with the other practitioners. They need to understand the bigger picture and also the process.
  • Managing multi-format players across different schedules is a challenge and so is finding a time to sit down and make a plan for these players with the wider team.
  • We are conscious of wanting to make the players feel like they are a part of one programme rather than stretched across different programmes with different outcomes and with different practitioners.
  • Is it in the player’s best interest? Practitioners have to be humble enough to be able to recognise whether it is in the players best interest for you not to be a part of their development.
  • A skilful generalist who is really adaptable might be more valuable to a team than just simply adding more specialists to a group. Of course, a specialist can be incredibly valuable but if you think the answer is just adding more specialisms, it doesn’t necessarily add more value if they aren’t aligned and don’t work cohesively.
  • Player power and player ownership is a key area of work within interdisciplinary teams moving forwards.
  • Strategy is all about priority. Therefore you have to be really honest and clear about what the key focuses are. How you then communicate this with the athletes is also key, and you need to have them bought into the strategy.
  • If the player is self-aware and clear on their own needs that really helps the wider team. But if not how can you communicate and involve them in the development process. Having the player at the centre is crucial, and you must let them adapt to the different practitioners.
  • If you’re struggling to fulfil a need or a role, an adaptable generalist in your team can be invaluable as part of the interdisciplinary team. You don’t want to compromise specialisms but you have to be aligned and cohesive.

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24 Aug 2022

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Creating Staff Development Opportunities At Brighton & Hove Albion WFC

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Manager Hope Powell relies on her diverse workforce to prepare the team for the rigours of the Women’s Super League.

By John Portch
There is a common perception in football that if you finish lower in the table than you did the previous season then you have failed.

The truth is not always so simple. Women’s Super League [WSL] side Brighton & Hove Albion finished sixth in 2020-21 and followed that with a seventh-place finish in 2021-22. Last season was their fourth as a WSL team, having received a top-tier licence in 2017, and the first where they were unable to match or better their previous position.

It is a source of frustration for Manager Hope Powell, who shares the view that outcomes are not everything. She says: “We were really disappointed because we should have finished sixth, but it was still a really successful season because of some of the performances we had. The way the team performed, the way the staff performed – we put things in place and we delivered in lots of areas. It’s been a successful season for us and, for me, success is defined in so many different ways on and off the pitch.”

Powell, who also admits that she “cannot ignore the league table”, describes the challenge of taking on the WSL’s wealthier clubs as Brighton’s “greatest opportunity”. “From a football perspective, challenging those bigger, more established clubs that have been in the high end of the game for so many more years than we have is a daily challenge for Brighton, in a good way,” she continues.

The Seagulls are looking to meet that challenge both on and off the field, with Powell discussing player development in the second part of her interview with the Leaders Performance Institute. In the third and final instalment, she reflects on the culture at Brighton and the steps she and her team are taking to develop a high performance environment conducive to challenging for the top four in the WSL. “That’s where we want to be and we have to strive to be better than they are [the clubs who make up the current top four], to shift our club from where we are now to where we want to be.”

A nimble approach

Powell explains that at the end of the WSL season, the team generally holds a review, which is a process led by her psychologist [Beth Yeoman was appointed as Senior Psychologist for Women and Girls in May 2022]. “It’s standard stuff,” says Powell. “What went well, what we want to keep doing, what we want to let go and what new things we want to introduce.”

The most important thing, she continues, is the weekly conversations between Powell and her staff about the environment and the culture. “Is it working? What do we need to do now? What’s important? What isn’t important? I find that to be a weekly conversation so that we don’t just say ‘all the way through the season we’re going to do this’ and then at the end of the season decide if it’s been good or bad. I think it’s just about conversations and setting the tone of where you’d like the environment of the people you’re working with to be. I don’t think it’s too onerous.”

The Leaders Performance Institute suggests to Powell that it sounds like cultural mapping. “You can call it that,” she replies, “I think it’s just about having open and honest conversations. Certainly for me and my team. How does the environment feel? How are the players? What do we need to change? How do we need to engage them more? What about their voices? Is it too much? Too little? If that’s called ‘cultural mapping’ I don’t know, but that’s what we do on a regular basis.”

Powell has learned, during the course of her coaching career, to trust her gut. It served her well in the 15 years she spent as Manager of the England women’s senior team between 1998 and 2013 and so far during her five years at Brighton.

“I really believe that coaches have a gut feeling,” she says. “‘How does this feel today?’ Or during the week I’ll ask myself ‘how is training?’ Maybe it didn’t feel or look right. ‘What’s going on?’ Or, ‘this feels good – what happened? The players seem happy’. It’s those conversations and I get those feelings and so I like to challenge those feelings. ‘Am I missing something? It doesn’t feel right’. Generally my gut tells me ‘stick to it, Hope’ and every time I don’t, it doesn’t quite work out.”

Adding value

Powell speaks fondly of her coaching staff. “I believe I have the right people,” she says. “The most important thing is providing the opportunity for the team to say ‘this is what I think we should do next’. I am not precious about what we do as long as it adds value. If we think that it will work and we try it, that’s where the constant conversation is important. ‘It doesn’t [work]? Well we’ve tried it. I want the staff and, more importantly, the players to own it, be engaged, to have some pride in what they do and add value.

“It’s a chance for the multidisciplinary team to go, ‘this was really good, I didn’t think this worked, I think we need to change it, I don’t think it’s right, Hope.’ ‘What do you think then?’ I’m very much ‘what do you think?’ because even though I’m the leader, I’m not – we’re all leading it, they’re all experts. I manage it and I make the overall decision because if it doesn’t work, I lose my job. I get the input of everybody. My favourite words are ‘what do you think? What are your thoughts?’ That’s how I work. If you can’t trust your team or the people you’re working with then they’re not the right people.”

There is occasional turnover of staff and Powell will pay more attention to the work of new staff. “And then those conversations become less and less,” she says. “‘Just tell me what you are doing so I know’. ‘Is this OK?’ ‘ Yeah, go for it. Let me know when it’s done.’

She also senses when new staff members are keen to make a good impression. “They come in, and try to make an impression, as people do, and I have to say to them ‘don’t just say something because you feel that you have to. You’re not going to be judged because you don’t say something – say something only when you can add value. If there’s nothing to say then you don’t need to say anything’, but people want to make an impression. You make impressions in other ways, don’t you, it’s not all about having the last word. It’s not always copying in everyone in an email, which absolutely drives me crazy. Why do people do that? Because they’re trying to look good. That’s really sad, actually. That’s the world in which we live. I’m just not like that.”

CPD and mentorship

Powell is a big believer in keeping herself fresh and current through presentations, seminars, podcasts and conversations with other coaches. “When you have been on a journey as I have been, everyone thinks that you stop learning,” says Powell, who also serves as a coaching mentor with Fifa, Uefa, the Premier League and the Football Association. “The younger coaches come through and they want to absorb all of the information and quite often forget that you are still on a journey and you are still learning yourself. I think it’s really important as older coaches that we have that capacity and we have the will to do that.”

Of her own mentors, Powell recalls a former coach who, in his day job, was a senior manager at BT. “A lot of people reported into him and that really helped me when I went into management,” she continues. “It wasn’t about football, it was about managing groups of people, having a strategy, having a plan, how you communicate to groups of people, how you share your vision with your team and all of those sorts of things. I think if you can get a mentor outside of your sport, that is really powerful.” What about mentors within football? “I also value the people I talk to and the mentors I had in the sport because they understand it from the sporting context. If you can get a balance of both it’s really helpful.”

Brighton will provide and finance regular CPD opportunities both internally and externally for staff members. “The staff, or ‘coaches’ as we call everybody, have a responsibility to deliver CPD so that it enhances their knowledge, their learning and their development. I think it’s really important,” says Powell. “So all my staff have to deliver whether they’re a junior therapist or a senior practitioner. It’s very important that everyone gets the opportunity to deliver and to lead. It’s not just about the most experienced person in the room giving all the information.”

Diversity as a competitive edge

Powell is a pioneer in English football. She was the youngest-ever Manager of England when she was appointed, aged 31, in 1998. She was also the first woman and first black person to take the position.

Her role at Brighton affords her the opportunity to directly impact the diversity of her staff. “I guess I’m in a good position as I have the responsibility of recruiting and hiring staff,” she says. “You try to get the best players and the best staff possible. I quite like an equal split of male and female.” She points to the fact that she has a female assistant manager [Amy Merricks] and a male goalkeeping coach [Alex Penny].

“I think it’s important to have a diverse group. We have people who are from abroad as well, not just English. We’re down by the south coast and the demographic is very white and middle-class. I’m very happy to recruit from closer to London – I live in London – and I’m quite aware and mindful of that, to make sure the group is diverse, because then you get diverse thought. Otherwise you get everything that’s exactly the same and that just doesn’t work.”

Powell actively tries to provide employment opportunities for women because they are all too often lacking in English football. “I want the best person but I’m also mindful of the diversity in the group and, if I’m honest, I’m a bit biased because of opportunities for women in the game. If there’s a good female, I look at the female first if I think they’re good enough. They’re more likely to get the job simply because the opportunities for women aren’t afforded as much as they are for men, especially in football.”

She prides herself in her honesty but also in her support for her staff. “I think if you were to ask any member of staff if they feel supported they’d all say ‘yes’,” she says, reflecting on  Brighton’s progress on her watch. “Everyone believes in what you’re trying to achieve and everyone is prepared to work together.”

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22 Aug 2022

Articles

Making the Most of a Training Session When There Is Limited Time to Coach and Assess Athletes

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Coaching & Development, Premium
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By John Portch
  • Combine physical, mental and tactical aims
  • What can you ask athletes to do in the ‘other 22 hours’?
  • Load manipulation is the last resort

Representative training design

The international footballing environment, as Bryce Cavanagh explained, inevitably limits the amount of time coaches and staff can spend with athletes. With this in mind, Cavanagh, who serves as the Head of Performance at the Football Association, told an audience at 2020’s Virtual Leaders Meet: Total High Performance that efficiency can be found in representative training design. “Firstly, we look at areas that stretch us on the field,” said Cavanagh, who works primarily with the England men’s senior team. “We tend to look at those denser periods, those peak periods, and we feel they tend to be represented by three things commonly. One is the intensity; generally the intensity goes up during those periods, so you’ve got a physical construct or a physical risk around fatigue; or an opportunity. Clarity, so players needing better decision making, performing under pressure and whatnot. And the other one is execution; execution of skills. That’s where they either break down or you execute them correctly. So there’s a physical, psychological and a tactical, technical construct there.”

Psychological stress under fatigue

Cavanagh recommends recreating the stressful conditions of match play to the greatest possible extent in training drills at both youth and senior levels. “We’re really careful to look at those peak periods and look at those three constructs [intensity, clarity and execution] and try to create opportunities in training where we’re hitting two or three of those in what we call ‘mutualism’ or mutual benefit between them,” he said. “An example might be something that’s got a technical or tactical outcome but we’re doing it under physical stress that you would find in those peak periods in the game. We can obviously feed back live and feed back GPS metrics around what some of those look like from the rolling average research that many practitioners do these days.”

In some ways, such sessions can serve as talent ID opportunities. “All the way down the pathway it’s important for us because we get such limited time with players; and coaches get limited time to assess the players,” Cavanagh continued. “Having more and more representative training is almost like having a talent ID tour in a way because you’re seeing how the players stand up in a game-like situation. If you haven’t seen a lot of a guy who’s come into an England camp, you can get a better indication of how he’s going to perform when he gets to the business end.”

The ‘other 22 hours’

Players arrive at international camps in different physical states. This necessitates an assessment that eschews traditional methods of gap analysis – “we have not got the luxury of 52 weeks of unlimited datasets”. There is, however, good communication with the English Premier League clubs that supply the bulk of England players, which enables the sharing of some metrics, such as GPS data. There is also a lot of relationship-building with the players that come into the squads.

Cavanagh and his colleagues also understand that every activity in training or during a match comes at a cost and, if the gap is too large, it may see a player miss training or even a match, the first thought goes to what can be achieved away from training. “We try to look at other areas to offset that set of scales,” he added, referring to the “other 22 hours”. “So if the cost is X, what can we do to offset that cost? Chronically, you increase the capability of the player and more capable players recover better, handle the cost better, but the more acute stuff we’ve gone after really hard. We’ve got a camp, we’ve got a captive audience, we’ve got them 24-7, so we’ve gone after the sleep, nutrition and recovery stuff.

“What can we do there to offset that cost acutely before the last resort being the load manipulation or training manipulation?”

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