By John Portch

While competition rarely creates an execution problem, it can certainly reveal one.

High-performance specialist Rachel Vickery made this very point at a Leaders Virtual Roundtable in early 2026 when she discussed the science behind a missed free throw in basketball or a simple putt on the eighteenth green in golf.

“Typically, the cause has less to do with what’s happening in the arena and a lot more to do with what’s happening everywhere else,” said Vickery, who helps teams in the worlds of sport, business and the military perform under pressure.

She explained that pressure is a daily accumulation that adds to a person’s allostatic load, which is the cumulative ‘stacking’ of stressors over time that erode the amount of physiological ‘space’ an athlete has between their current arousal level and their personal stress threshold. Vickery refers to this space as their “buffer”.

“We know from the environments that we work in that pressure is actually the constant,” she continued, “but it’s the physiological stress response that is often the variable.”

The stressors in question can be personal (e.g. a lack of sleep), organisational (e.g. misalignment), performance-based (e.g. being outside your comfort zone), or physiological (e.g. reduced ability to hear or absorb information).

Crucially, “as long as your arousal state stays below your threshold, your negative performance will not show up.”

At Leaders Meet: Australia in February, we invited three champion performers to the stage with a view to interrogating how they found their A games under pressure.

The trio in question were Olympic BMX gold medallist Saya Sakakibara; Ellyse Perry, who is widely regarded as one of the greatest female cricket players of all time (she is also a former Australian soccer international); and two-time Olympic track cycling champion (and Paris 2024 Australian Olympic Chef de Mission) Anna Meares.

(Left to right) Moderator Fabio Serpiello with Anna Meares, Ellyse Perry and Saya Sakakibara onstage at Leaders Meet: Australia (Photo: Albert Perez / Leaders Performance Institute).

Below, they tackle the topic from a systemic and cultural perspective.

1. Preparation that frees up mental space

Saya Sakakibara crashed out of her BMX semi-final at the delayed 2020 Tokyo Olympics, but the experience set her on the path to gold at Paris 2024.

“Tokyo was my first time racing at an Olympic level,” she said. “I had absolutely no idea what to expect. I think in hindsight I was very underprepared and I was out of touch with my race routine.”

This realisation would make all the difference in Paris where she interpreted the track conditions better than her opponents. In preparation, Sakakibara visited the Vélodrome de Saint-Quentin-en-Yvelines two months before the Games to learn the “ins and outs” of the track, as she put it.

“I also took my GoPro and put it on my head and I did a race run, like a full lap, so I could take that video with me and went home and used it as a tool to really visualise the race,” she continued. She also filmed her walk up the hill to the track. “I was able to rehearse the things I’m saying as I’m walking up the hill. There was a telegraph pole halfway up to the start hill; and I was like, ‘every time I look at that telegraph pole, I’m going to tell myself to smile and I’m so grateful to be here’. I rehearsed that over and over.”

Her preparation enabled her to stay present. “Usually if you don’t have a system in place or if you haven’t rehearsed something, you go into panic mode and you act on emotion and not logic. So having those little things like smiling at the telegraph poll or making sure I’m saying like, ‘just fucking go’ or whatever it was.”

Saya Sakakibara (Photo: Albert Perez / Leaders Performance Institute).

2. Consistent leadership

The trust Sakakibara could place in her process helped her in more vulnerable moments too. “I still struggle with self-belief,” she told the audience. “I really don’t think all high performers have this unshakable belief that they’re going to win all the time.”

Consistency in leadership – vision, purpose, goals – is just as critical, as Ellyse Perry explained. “I think the way that that’s done with clarity and hopefully with some calmness over a long period of time is what really makes a difference,” she said.

It is something that has benefited Perry and Australia, who won the ICC Women’s T20 World Cup at Lord’s last weekend (5 July) for the seventh time in ten editions. The tournament was very much in Perry’s sights when she spoke in Brisbane; and Australia’s renewal is something Head Coach Shelley Nitschke has discussed on the Leaders stage in the recent past.

“People know what they get, they’re not guessing today how you’re going to respond to something, what the outcome is going to be.”

Ellyse Perry (Photo: Albert Perez / Leaders Performance Institute).

3. Safe learning environments

Anna Meares, who overcame the challenge of home favourite Victoria Pendleton in the sprint cycling event at the 2012 London Olympics, spoke of using less prestigious competitions to hone her performance in the build-up to those Games.

“I needed to understand Vicky better in order to make myself competitive in that environment with her and feel capable of surviving,” said Meares, who then described her work with her coach. “We went through a very long and tedious process of breaking down old habits, old skillsets; doing everything wrong deliberately and then going through a very frustrating process of learning new skillsets; starting to put myself in environments where I could trust those skillsets.

“I remember we went to a World Cup competition and my coach would not let me race not confident in the front, not confident in the back; but these were where he gave me the scope to make the wrong decision under pressure.”

It takes away any fixation on the process. “What that then does is it teaches you that this was not the right decision to make in that situation. Next time I’m there, I’m going to make a different decision. It slowly starts to change the pathway that you can create, but also the trust in making that up.”

Anna Meares (Photo: Albert Perez / Leaders Performance Institute).

4. Repetition and mastery

“When I was at the top of the start hill in Paris, I felt the most ready I’ve ever been,” said Sakakibara.

Meares then reflected on her own experience and went some way to explaining why efforts such as hers or Sakakibara’s look so ‘easy’ from the outside.

“Your intuition or your autopilot comes from the work that you have done,” said Meares. The best systems and environments reduce panic, uncertainty and cognitive overload so that people can read the situation, trust their preparation and make better decisions.

“The mental preparation is just as important in order to get out of your own way, in order for the intuition to lead the way.”

In other words, the best systems or processes enable better judgement in the heat of the moment. “I rehearsed all those things so when it came to crunch time, it was just like, ‘yeah, I know what to do’.”

What to read next

Pressure Doesn’t Make you Better – it Reveals what’s Already There

By John Portch

In a coach-led environment, 20% of the job of the coach is actual coaching, while 80% is managing people, the environment and recruitment.

That is according to Mark Jarram, the Head of Coaching and Performance Development at Loughborough University.

“There’s such a huge chunk of the coach’s role that takes them away from the on-court or on-pitch coaching,” he told the Leaders Performance Institute in 2023.

However, as he explained, “most of their passion is in the 20%” because the majority “do the job because they like making a difference, they like having a lifetime impact; but, at the end of the day, they also do it because they enjoy competing and winning. Sometimes that creates a lot of friction. You have the element of winning today versus development for tomorrow.”

Where a leader sits on that spectrum between performance outcome and performance growth will depend on the individual. It is worth asking:

• Where does your organisation over-index today?
• What have you prioritised at the expense of something else?

There are four further elements where leaders can begin to strike a balance.

1. Clarity

Clarity is essential when addressing the tension between outcomes and growth.

When England Head Coach John Mitchell spoke at the 2025 Leaders Sport Performance Summit in London, he did so having just helped the Red Roses win the Women’s Rugby World Cup for the first time in 11 years.

For Mitchell, who took the coaching reins in 2023, it began with a “compelling vision”. “We were very visual about where we wanted to go,” he said. He also shared the three questions he continues to pose to his playing group. “What will earn the right [to retain the World Cup in 2029]? What will we keep and take forward with us? And then, thirdly, is what will we need to start again?”

Never before had their ambition and targets been so clearly articulated, as World Cup-winning centre Emily Scarratt explained onstage with Mitchell. She had lifted the World Cup with the Roses in 2014 but had experienced a series of near-misses in the subsequent decade.

“I think it has to come from the leadership and how important they perceive it to be,” said Scarratt, who has since joined Mitchell’s coaching ticket. “In previous campaigns that hasn’t been the case and therefore inevitably could get a little bit sidetracked or lost along the way.”

Ask yourselves:

• What are you currently not saying clearly because it might create pressure or accountability?
• If your ambition were made brutally explicit tomorrow, who in your organisation would feel uncomfortable and why?

2. Behaviours

When a leader has identified what’s missing, the collective must ensure their values and behaviours enable them to bridge that gap.

This is not easy, as Emma Keith, a Royal Air Force Group Captain and Commandant of the RAF’s Tedder Academy of Leadership, explained at the 2025 Leaders Sport Performance Summit.

She believes the RAF is good at training to execute tasks, but “less good at [managing] the tension between when we need discipline versus ‘I want your diversity of thought, I want you to challenge, and I want you to ask’. I don’t think we’re as good at helping people navigate the nuance of those spaces.”

Keith is trying to address this imbalance; and it begins with setting standards. “They really matter, but what’s important is making sure it’s not the petty ones, the silly ones. If you’re doubling down on standards, it’s because they matter and if you let them go, it will erode performance. It will impact your environment,” she said, adding that “the standard you walk past is the standard that you accept.”

The RAF has a communal document, the prosaically titled Air Document One, which sets out the service’s values and behavioural standards. Crucially, at Keith’s behest, its contents have been shaped by the organisation as a whole. “I really wanted a document that was aspirational for them, that they could believe it, that it was the organisation they wanted to be a part of,” she continued. “We know from all of the different behavioural models of change that actually it only happens when people want to change, not because it’s been forced on them.”

Ask yourselves:

• Are you rewarding the behaviours you say matter or just the outcomes that look good?
• Where in your environment has ‘freedom’ become a lack of accountability or ‘discipline’ become a fear of speaking up?

3. People

Focus too heavily on the outcome and you risk burnout; focus too heavily on growth and you risk losing accountability or results.

“It seems really simple, but we’re judged by winning bike races ultimately,” Dr Scott Drawer, the Performance Director of the Netcompany-Ineos Cycling Team, told the 2024 Leaders Sport Performance Summit.

In March 2024, he rejoined a team who had enjoyed their greatest successes as Team Sky in the previous decade. The Ineos Grenadiers (as they were then called) were at a low ebb.

“It’s very much an ongoing sensemaking process of just understanding this environment, this sport, this team, the people within it,” said Drawer. “It’s also knowing that there’s this tremendous legacy behind us of what the team had done as a disruptor, but we were no longer there and it was always ‘how do you get back into that mix?’”

Everyone needs to step up, but Drawer recognised that psychological safety was crucial. “We’ll set ourselves up next year in some ways ideally with less constraints and a lot more freedom for our riders to feel like they can just go and race,” he continued. “This is more of an entrepreneurial time for us, the startup mentality. Let’s try stuff. If it doesn’t work, what’s the worst that can happen really?”

Ask yourselves:

• Who is being held back by your expectations or impatience?
• Are your people performers who occasionally learn or learners who are expected to perform?

4. Systems

Systems provide the structure for balancing outcomes and growth.

“Systemisation allows the opportunity to ask: how can I contribute? What are my deliverables? To therefore have some form of accountability,” Jarram told the Leaders Performance Institute. “I’ve seen it benefit in indicating what it actually takes to win. Systemising helps us to confront brutal facts.”

When something is tracked, it usually gets done. “Are we making a difference? Are we focusing on the right things?” he added “[The answers] can determine opportunities to create collaborative conversations.”

He echoes Keith in stating that a system “should be a living, breathing thing that gets reviewed rather than saying ‘we’re going to create this document, it’s going to be signed off, and then it’s going to sit on the shelf’. It should be co-created by all members of staff; ‘this is what we’re trying to achieve, this is how we’re going to do it, this is how you’re going to contribute to that’; so therefore it should dictate ‘what am I doing today?’ and what you’re doing today should impact winning and performance.”

Ask yourselves:

• Have your systems been designed deliberately or been born from habit and urgency?
• Where are you relying on heroics instead of process?

What to read next

How to Spot the Need for Change and to Respond Effectively

Main Image: Robert Obreja / Leaders Performance Institute

By John Portch

“I tend to think of a strategy as a bridge between where you are and where you’re dreaming of getting to,” said Michael Bourne.

“In order to build the right bridge, you need to understand those two things.”

Bourne, the Performance Director at the Lawn Tennis Association [LTA], was the first to speak at Leaders Meet: the Art of Strategy, which took place at Lord’s Cricket Ground in London in late March.

Members of the Leaders Performance Institute travelled from far and wide for a day that challenged assumptions and provoked some of the sharpest minds in the sports industry to rethink how strategies emerge in high-performance environments.

Bourne was joined on the bill by Milano Cortina mixed skeleton gold medallist, Tabby Stoecker, and speakers from organisations including the Football Association, luxury retailer Selfridges, and the UK Ministry of Defence. Together, they explored how strategies are built, stress-tested and executed by the best in the business.

Below is a snapshot of the day’s proceedings; five fresh insights to help strengthen your own planning and execution.

1. A strategy starts with a brutally honest discussion

Bourne joined the LTA in 2018, when they were two years into their ten-year performance strategy designed to tackle the lack of players coming through the British tennis system.

Yes, Andy Murray had won three majors in recent memory, but the sense was that this was “despite the system, not because of it”.

“In essence, between 2016 and 2017, the organisation undertook a diagnosis of the situation,” said Bourne, “and they came up with a number of different issues”.

This diagnosis, which included a lack of coherent pathways, limited programmes for talent ID, and resources spread too thinly, enabled the LTA to have a long, hard look at itself without pointing fingers at individuals. It lowered stakeholder defensiveness and provided the foundations for what they needed to do next.

Bourne was not present for the diagnosis, but he was recruited shortly after to ensure the LTA adopted the right approach and a coordinated set of actions. But they could not jump ahead. As he said:

I believe that you have to have that first element of the diagnosis and your guiding policy right first.

Michael Bourne, Performance Director at the Lawn Tennis Association, spoke first and set out the hard truths confronting British Tennis back in the mid-2010s. Image: Robert Obreja / Leaders Performance Institute

2. Your strategy must be co-created

At luxury retailer Selfridges, Head of DEI, Recruitment & Onboarding, Sharlene John, faced the challenge of trying to tie her work to commercial outcomes while challenging the idea that DEI is “fluffy” and irrelevant.

The result was Selfridges’ award-winning DEI and culture strategy Open to the World. On John’s watch (she joined Selfridges in 2021), female leadership within the organisation has grown from 32% to almost 70%; Selfridges is also an industry leader in ethnic representation.

Open to the World flourished because of John’s efforts to ensure it was a co-created initiative from the start. She said:

Before we even put pen to paper, it was going out and speaking to my teams, but also my leaders, to understand what does DEI or culture mean to you? And where there was that missing voice, it was bringing people into the room. So not just relying on those senior leaders where we don’t have representation, it was ‘OK, we’ll go down a layer’… I was talking to people across our business with a headcount of around three and a half thousand… We’ve got stores in Manchester, Birmingham, a tech suite in Leicester, and then the flagship in London. I went to every site speaking to people from grade 2, which is our junior role, up to our grade 7, which is exec positions, to understand what Open to the World actually means to them.

Sharlene John, the Head of DEI, Recruitment & Onboarding at Selfridges, describes her organisation’s award-winning Open to the World inclusion programme, which was built by a plurality of stakeholders. Image: Robert Obreja / Leaders Performance Institute

3. Evaluation (and re-evaluation) is continuous

“If you don’t get it right when you’re there in the moment, doing a review process at the end is worthless.”

So said Paul Ford, the former Head of Sport at the British Olympic Association [BOA] who recently joined English Championship side Norwich City as Performance Director. He spoke alongside Tabby Stoecker, the mixed team skeleton gold medallist at the Milano Cortina Games alongside her teammate Matt Weston.

When it comes to in-the-moment tweaks, Ford has a point. The BOA must work with national governing bodies, coaches and athletes continuously throughout a four-year cycle. “It’s making sure that we are doing it hand in hand with our sports as frequently as possible,” Ford added.

A macro ‘plan-do-review’ alone is not adequate. Of competition time itself, he said:

It’s on a daily cycle during delivery mode at a Games. [We ask] what are you planning for this day? What are we doing this day? How has this day gone? Because if you don’t make the most of that experience in the moment, it’s not going to happen for another four years.

Stoecker benefited from this approach, as demonstrated by her success. She said:

There wasn’t just the review of that specific race, but also ‘what are you taking from this that you’re going to change or carry forward for three years’ time, two years’ time, six months’ time?’… you can get quite swept up in what you’re doing and you have these extreme highs and lows. So I think staying focused, and when you’re then doing that and being so process-driven, the results just come.

British Olympic gold medallist Tabby Stoecker is deep in conversation with Paul Ford, the former Head of Sport at the British Olympic Association, as they discuss Team GB’s strategic approach to Olympic cycles and, more specifically, Stoecker’s path to gold in the mixed skeleton at the Milano Cortina Games. Image: Robert Obreja / Leaders Performance Institute

4. Be ready to act on incomplete information

You and your team may enjoy clarity and alignment of purpose, but optimal operating conditions are likely to be elusive whatever your efforts.

With this in mind, Aneaka Reay-Kemp, the Lead Military Intelligence Specialist at the UK Ministry of Defence, told the audience how British military operations are primed to perform when personnel do not have even 60% of the desired information. They are trained, as she said, to be “comfortable being uncomfortable”.

Rank, she argued, has limited bearing. In fact, the British military has taken steps to reduce the influence of its own hierarchies in moments of uncertainty. She said:

It doesn’t matter what’s on that person’s chest, it doesn’t matter their background, they still bring value no matter how junior they are. So for me, I find that when you’re operating in an environment where you don’t have all the information, understanding your people, understanding their capability, what they bring to the party can help save someone’s life.

Aneaka Reay-Kemp, the Lead Military Intelligence Specialist at the UK Ministry of Defence (centre), in conversation with moderator Iain Brunnschweiler (left) and Football Association Head of Strategic Development & Operations, Paul Cleal (right) as she explained what it takes for military personnel to act with incomplete information. Image: Robert Obreja / Leaders Performance Institute

5. What are you ready to discard?

New initiatives, new processes and new ways of thinking are great, but what are you prepared to discard?

“One of the things about strategy is making choices,” says Paul Cleal, who spoke alongside Reay-Kemp in his capacity as Head of Strategic Development & Operations at the Football Association. “If you’re trying to change something, it almost always involves stopping doing something else.”

However, as he has experienced, this is often easier said than done. “If things involve stopping doing something for the new thing you need, a lot of organisations struggle with that.”

Evidence, he explained, is critical in making those choices:

When I walked in three years ago, my job was not to throw things in the bin and do them differently. It was to ask: is what we’re doing now meeting the strategic aims and to what extent do we need to get closer to our strategic aims and what is it we can change?

Paul Cleal, the Head of Strategic Development & Operations at the Football Association, explains why it’s important to discard programmes and processes when they no longer serve the collective. Image: Robert Obreja / Leaders Performance Institute

See you at the Sport Performance Summit in New York?

The Sport Performance Summit New York

By John Portch

‘Peace-time plans are of no particular value but peace-time planning is indispensable.’

Former US President Dwight D Eisenhower wrote that line in a letter to a US diplomat in 1950 and repeated the sentiment throughout his eight years in the White House.

The line was quoted by Patrick Mannix, the Sports Science Senior Manager at US Soccer, at a presentation to Leaders Performance Institute members in 2025.

“The idea behind this quote is that high-performance teams don’t necessarily have a static plan,” said Mannix.

“The plan is constantly evolving as new information comes to light, whether that’s in relation to the tournament that we’re playing in, the players that we’re working with, and a variety of other contexts that are relevant to the world of international soccer.”

With a considered plan, a leader can align their people and allocate their resources effectively. With a structured review process, improvements can be sustained.

That is the message at the heart of a forthcoming case study virtual roundtable hosted by Mannix’s US Soccer colleague, Teena Murray, who will speak in her capacity as the organisation’s Director of Performance and from her experience of leading performance programmes at the NBA and NHL.

Here, we foreground Murray’s presentation with a selection of five best practice insights in the realms of planning and reviewing delivered by members of the Leaders Performance Institute.

1. The VMOST framework

‘The organisations that perform most consistently are not those that plan less,’ wrote James Thomas. ‘They are those that build solid foundations, plan with intent, adapt with discipline and continue to stay rooted to the agreed values and behaviours when circumstances change.’

Thomas, the Performance Director at Warwickshire County Cricket Club, wrote these words in February.

He argued that while planning is often perceived as control, he believes it to be the opposite:

When the direction is clear, planning is decentralised. Coaches, athletes and staff can act with confidence because they understand the broader context. When strategy is absent, everything escalates upwards. Decisions slow, responsibility blurs and energy is wasted re-litigating the same conversations week after week.

Thomas then introduced business strategist Rakesh Sondhi’s VMOST (Vision, Mission, Objectives, Strategy and Tactics) framework, which ‘provides a disciplined way of connecting the big picture of the future to the daily actions, tasks and deliverables required to get there’: 

‘The power of VMOST lies in its simplicity,’ Thomas continued. ‘In high-performance environments, complexity is already high. Strategy models must reduce cognitive load, not add to it. VMOST creates line of sight. Individuals can see how their daily work connects all the way through to the long-term vision of the team and/or organisation.’

Finally, ‘when applied well, this kind of structure does not constrain creativity. It enables it. People can feel empowered to adapt, innovate and solve problems within a clear strategic frame’.

2. Find the right time for athlete education

Paul Ford, the outgoing Head of Performance at the British Olympic Association, explained in a recent article that an Olympic Games environment ‘is the worst possible place for trying to get people to peak and perform to the best of their capabilities’. He wrote:

Athletes are compacted into a brand-new village of more than 16,000 people who are all subject to a constrained competition schedule in what amounts to 52 world championships in 17 days, all in the same city.

It’s almost like they are being set up to fail when they’re expected to deliver the best performance of their lives.

The key, he argued, is tapping into the bits of the Olympic experience that build you up and not the elements that can detract from your performance. Athlete education is a critical element of the BOA’s fixed Games plan and comes in the form of discussions. ‘When to land these discussions is the next question,’ wrote Ford, before adding:

[Ahead of the 2028 Los Angeles Olympics] some sports, such as sailing and canoeing, will know their Olympians as early as September 2027; others, such as track and field, won’t select until May 2028. So the education journey we go on with the sailors and canoeists is long; we can plan out and get that right and drip feed it at the right times. Whereas the track and field athletes don’t want to hear anything about the Games because they’re not necessarily going. We must be smart in making the education bespoke and fit for purpose for each sport. Equally, some will want us to sit down and talk it through while others just want those short videos and podcasts. It’s finding out how the different cohort of athletes’ best digest information.

3. It is critical to learn from failure

In October, Everton’s Head of Sport Science, Jack Nayler, penned his thoughts on what it takes to look at a failure and ensure lessons are learned (primarily in the context of complexity in sports high-performance systems).

He shared his reflections on the late Richard Cook of the University of Chicago, specifically his treatise entitled How Complex Systems Fail.

Nayler wrote:

Around this time, I was challenged by a friend in the industry to put together my thoughts on building a performance department for a sports team. I found it challenging just to make an org chart and list positions without giving the background and rationale for why and how the department existed in that structure as well as its philosophical construct. This exercise of transferring ideas from my head on to paper forced me to critically confront my assumptions and crystallised my thoughts on how I believe we need to operate in the complex environment of elite professional team sports (specifically football as this has been my professional experience).

4. Embed review mechanisms

Mannix and his colleagues at US Soccer continually face the club vs country balance. In his aforementioned presentation, he spoke of the process that takes place when American players report for international duty.

“Building rapport and trust with those clubs is massively important because that helps us drive a lot of the exchange of information,” he said. “We need to know when our equipment and staff are arriving and where our players are coming from.”

Some may be in better shape than others, which underlines the need to review ahead of a session. Mannix said:

When a coach is trying to build out the session plan, the right hand is a good sports scientist or a performance coach, and the left hand is the first assistant, and those three individuals are working very closely to ensure that there’s a good plan in place for every training session. There’s good understanding as to what the availability of the players is going to be, particularly in the first two days of training, because what we’ve found through communication with clubs is we sometimes have to be flexible when players are coming into our environment simply because although Europe observes FIFA windows, we have to work with our partners in MLS on when players are released to come and join our environment.

Mannix and his colleagues understand the range of fixed and dynamic constraints they face. They use that understanding to find ‘optimization indicators’:

5. Pursue collaborative planning where possible

Where can you pool your resources with others for the collective good?

In 2024, the UK Sports Institute, US Olympic and Paralympic Committee, Australian Institute of Sport and High Performance Sport New Zealand formed the Global Alliance, which enables them to share sports science research and best practice when it comes to their female athletes.

The Global Alliance is a case study in what can be achieved in time and resource-limited environments when organisations collaborate in areas with little impact on competition itself (they still want to beat each other).

The Alliance’s main objectives, as explained on a Leaders Community Call in November 2024, include…

• Sharing best practices and resources: By pooling their collective knowledge, Alliance members can develop and implement the most effective health initiatives and signpost others towards the best practice or research already implemented by their colleagues in different regions.
• Benchmarking and baselining efforts: The goal, as Helen Fulcher, the Athlete Performance Support Lead at HPSNZ explained, is to “create a baseline that is higher”. Members of the Alliance will regularly assess and combine their efforts to ensure continuous improvement which, in theory, should result in healthier female athletes and higher levels of competition.
• Addressing misinformation: The group are passionate about making sure that the information available would be representative of the global athlete population, and therefore diverse, whilst being evidence-based. You want to be able to say “‘as of now, this is the best way to treat X’,” said Amber Donaldson, the VP of Sports Medicine at the USPOC. Athletes from different nations will also help spread accurate information about health topics, such as menstrual cycles and nutrition, through their platforms.
• Speeding up progress: As a collective the alliance can move practices along more quickly, be that through raising baseline levels faster, or by being able to increase sample sizes.
• Conducting collaborative research: Richard Burden,  who leads the Female Athlete Performance Programme at the UKSI, said: “If you can combine multicentre research, with those multicentre being in different countries around the globe, then you are naturally going to get a more diverse, rich database and, therefore, the insights that we’re going to be able to get from that are going to be just way more valuable for everybody”.

Additional reporting by Sarah Evans, Rachel Woodland and Lottie Wright.

Main Image: AFP via Getty Images

By Ethan Joyce

Turns out at least one medal outcome was wrong at the Milan Cortina Olympics, and officiating and scoring startup Owl AI founder Jeremy Bloom says he can prove it.

The women’s snowboard slopestyle finish prompted immediate criticism for the judges who awarded Japan’s Mari Fukada the gold (with a score of 87.83) and New Zealand’s Zoi Sadowski-Synnott (87.48) the silver — with notable reactions from NBC analyst Todd Richards and others.

The frustration focused on the inconsistency of scoring on jumps — specifically Fukada’s high scoring on the 720s (two full rotations) in her routine, while Sadowski-Synnott’s attempted more difficult 1080s (three full rotations) as part of her set. And it hit the exact reason why Bloom founded the tech startup to begin with — and in this case, the difference between silver and gold after a rejudging from Owl.

This graph shows the data sets utilized by Owl AI to determine that the women’s snowboard slopestyle at the Milano Cortina Games should have likely flipped the gold and silver finishes for the event. (Graphic used courtesy of Owl AI.)

“I don’t think much needs to be said about how important these moments are for the athletes,” Bloom told SBJ. “They’ve worked their entire lives to just make an Olympic team, let alone put down the best run and either miss the podium or have the wrong color medal for whatever reason.”

To check the medal finish, Owl AI created a data set to look back at the past five years of judging for both 720s and 1080s. What it discovered: The two scores Fukada earned in Milan Cortina on her 720s (7.7 and 8.3, respectively) stood out drastically. The scores on Sadowski-Synnott’s 1080s were also near the peak of scoring for the moves but still very in line historically with the judging from which Owl pulled.

Owl rejudging still slates Kokomo Murase as the bronze winner. But it flipped the finishes of Fukada (with an 86.67 adjusted score) and Sadowski-Synnott’s (89.13).

“This is where we really think we could augment the judges,” said Josh Gwyther, Owl AI’s CEO. “Because if you, as a judge, are putting in a score and immediately saw this deviation, you might be like, ‘Okay, let me see, Is there something there?’ And maybe notate that anomaly.”

Both Bloom and Gwyther have often shared that Owl is not meant to replace judges but to be a helpful tool to set everyone (judges, athletes, fans) up for success around an event. But because judges can vary in their experience, background, and biases, Owl becomes guardrails of context. For example, Bloom pointed out, 720s won the men’s version of this event in the 2006 Olympics. It’s no longer a cutting-edge move, which should be reflected in the score.

Because Olympic moments happen at a four-year frequency, it adds extra pressure to make these decisions as correct as possible.

“On one hand, you want to honor those who won,” said Bloom, a former world champion and two-time Olympic skier. “You want to say, listen, on this day, given this criteria, that’s your gold medal. And any sort of commentary beyond that shouldn’t sort of diminish you because that was their day.

“But at the same time, if that athlete or any athlete would agree that there’s a lot of subjectivity to these sports and everybody would like to push for a more objective world.”

This article was brought to you by SBJ Tech, a Leaders Group company. As a Leaders Performance Institute member, you are able to enjoy exclusive access to SBJ Tech content in the field of athletic performance.

By John Portch

“I’m the most decorated female freeskier in history. I think that’s an answer in and of itself,” said Eileen Gu.

The Chinese-American star, who had just won silver medals in the slopestyle and big air at the Milano Cortina Olympics, had been asked at a press conference if she saw those medals as “silvers earned” or “golds lost”.

She chastised the journalist for his “ridiculous perspective” but her wider comments were more telling.

“How do I say this? Winning a medal at the Olympics is a life-changing experience for every athlete. Doing it five times is exponentially harder because every medal is equally hard for me, but everybody else’s expectations rise, right?” she said.

“I’m showcasing my best skiing. I’m doing things that quite literally have never been done before. So, I think that is more than good enough, but thank you.”

It called to mind the Milwaukee Bucks’ Giannis Antetokounmpo, who was similarly exasperated in a press conference when he was asked about the Bucks’ ‘failure’ upon their elimination from the 2023 NBA Playoffs.

“There’s no failure in sports,” he responded. “There’s good days, bad days, so days you are able to be successful — some days you’re not. Some days it’s your turn, some days it’s not your turn. That’s what sports is about. You don’t always win — so other people are going to win, simple as that. We’re going to come back next year, try to be better, try to build good habits, try to play better.”

Gu, it must be said, won gold in the halfpipe just days later (making it three golds and three silvers in two Olympics) but she and Antetokounmpo (who won the NBA Cup with the Bucks in 2024) hinted at how unhelpful it is to frame high performance as anything less than first place or a gold medal.

Setbacks are inevitable, but as Gu and Antetokounmpo show, athletes, coaches and programmes can choose how they meet the moment. Those that prepare smartly, with the right focus and guidance, can give themselves improved chances of success.

These ideas came up time and again at the Leaders Performance Institute in February. Here is a flavour of what was said.

Insight of the month

The Winter Olympics are on the agenda across the Performance Hub, with high-performance specialist Richard Young telling us what happens when teams stray from their mission:

As the event approached, small adjustments began to appear. Plans were refined again. Extra conversations were added. Senior leaders checked in more frequently. None of it seemed dramatic, yet the clarity that had carried them started to dilute. The athletes felt it before anyone articulated it. The system became busy, and when the moment came the performances were close but the medals did not follow.

The issue was not effort; it was the absence of a shared and protected standard. When everything feels important, the essential things lose their edge. The debrief circled around marginal gains, yet the real margin had slipped much earlier.  At some point the team stopped asking whether each decision truly met gold medal quality.

Read more here.

Quote of the month

This month its Peter Hodgkinson, who wrote of his time working as Build Operations Manager for the INEOS Britannia sailing team during the 37^th America’s Cup.

Given the youth and inexperience of his build team, psychological safety and intent-based leadership were the order of the day. He wrote:

Surprises are for birthdays and Christmas, in my book. I wanted this young team under pressure to speak up. I wanted them to feel that it was wrong not to say something if they were concerned about a part or a process or were having a problem. I wanted to hear what they had to say, I was desperate to hear what they were thinking, and it was important that I responded productively when they did bring me bad news. 

INEOS Britannia in action at the 37th America’s Cup. Photo: Getty Images/Fiona Goodall

Good to know

Pressure doesn’t make you better, but it does reveal what is already here.

That is according to high-performance specialist Rachel Vickery, who led a virtual roundtable for members looking at how they can reduce their athletes and coaches’ allostatic load – that is the cumulative ‘stacking’ of stressors over time that erode the amount of physiological ‘space’ an athlete has between their current arousal level and their personal stress threshold.

The stressors in question can be personal (e.g. a lack of sleep), organisational (e.g. misalignment), performance-based (e.g. being outside your comfort zone), or physiological (e.g. reduced ability to hear or absorb information).

Crucially, as Vickery explained, “as long as your arousal state stays below your threshold, your negative performance will not show up.”

Read more here.

Coach wellbeing

Though often neglected, members of the Leaders Performance Institute gathered to share ideas on how they can better support their coaches.

In one particular World Cup-winning environment, when athletes wanted specialist help, they were asked to book appointments. There was no 24/7 service.

This, their former manager explained, not only developed the self-reliance of the players, but also served to protect coaches and staff members who were all too ready to put themselves out, whether for out-of-hours appointments or “2am emails”.

Read more here.

Aussie rules

In early February we welcomed many of you to Brisbane for Leaders Meet: Australia, where organisations including the Brisbane Lions, Cricket Australia and World Rugby tackled the challenges of the day.

Chief amongst those was the ever-pressing need for alignment.

The Lions’ Senior Coach Chris Fagan favoured strong relationships with senior management; Australian all-rounder Ellyse Perry espoused the value of psychological safety in cricket; and World Rugby Chair Brett Robinson, as an executive, emphasised trust built on clarity from the top.

We picked out five elements for your consideration.

Chris Fagan (centre) in conversation with Michael Maguire (right) and moderator Rachel Vickery. Photo: Albert Perez

One you might have missed

Ben Ashdown and Dr Mustafa Sarkar of Nottingham Trent University pondered the behavioural elements of resilience in young players at football academies in this exclusive interview.

Their research has identified six resilience behaviours:

Their hope is to use these six to fashion a tool to help academy staff identify and develop resilience behaviours in their young athletes.

Read more here.

What’s coming up for members

Leaders Meet: The Art of Strategy

By James Thomas

Strategy does not have a great reputation in high-performance sport.

Often the word elicits a raised eyebrow amidst busy training and competition schedules or it alludes to scarce downtime for coaches and practitioners.

It is also associated with corporate language, long documents and theoretical discussions that feel disconnected from the daily reality of training, selection and competition. In high-pressure environments, planning (reviewing and learning) can be seen as a luxury, something to revisit once results improve or uncertainty settles.

My experience has been the opposite. I’m passionate about helping raise awareness of the importance and performance impact of great strategic planning.

Strategy: a precursor to performance

After more than two decades working across Olympic and professional sport, I have come to believe that performance strategy and planning are not distractions from performance, they are precursors to it. In environments often defined by pressure, volatility and constant change, strategy provides something invaluable: direction, connection and a level of continuity.

High-performance sport is inherently unstable. Calendars shift, athletes get injured, form fluctuates, staff move on, leaders change and external demands arrive without warning. In that context, the absence of a clear performance strategy does not create freedom. It creates noise. Decisions become reactive, alignment erodes, and short-term fixes quietly undermine decision-making rooted in the agreed long-term ambition.

The organisations that perform most consistently are not those that plan less. They are those that build solid foundations, plan with intent, adapt with discipline and continue to stay rooted to the agreed values and behaviours when circumstances change.

Planned Olympic success

One of the clearest demonstrations of the value of performance strategy in my career came during my time as Performance Director at British Gymnastics in the build-up to, and during, the delayed Tokyo Olympic Games in 2021.

This period was defined by disruption. The global COVID-19 pandemic fundamentally altered how athletes trained, competed and lived. Lockdowns restricted facility access. Competition schedules collapsed and re-emerged unpredictably. Athlete preparation was fragmented, and long-term planning was constantly challenged.

At the same time, the organisation was navigating a significant cultural crisis. The Whyte Review had been co-commissioned by UK Sport and Sport England in 2020 following allegations of abuse and mistreatment within gymnastics in Britain. Trust had been damaged, scrutiny was intense and the responsibility to rebuild confidence, both internally and externally, sat alongside the imperative to perform on the world’s biggest stage, the Olympic Games.

In that environment, strategy became an anchor.

It provided stability when circumstances were anything but stable. Performance strategy gave athletes, coaches and staff a clear sense of direction at a time when certainty was scarce. It reminded us of our five principles of high performance, our data informed team strategies for qualifications and finals, and created a shared understanding of what mattered most, even as day-to-day plans shifted repeatedly. This anchor also supported me during really challenging times when key staff behaviours or direction of travel didn’t align to our beliefs and approach. It gave me confidence to hold the line and make the tough decisions that leaders are so often faced with.

Rather than attempting to predict an uncertain future, the strategy focused on the team, the people, the data and practitioner-informed principles that we talked about for over three years. It established how decisions would be made, what trade-offs we were prepared to accept and those ‘what if’ scenarios that can always catch you off guard. One of these being the Head Coach breaking their leg 48 hours before heading to Tokyo. We actually had a plan for this!

This allowed the system to adapt without losing its identity.

That experience was one of the most challenging of my career, but always hugely exciting and rewarding. Three planned, but hard-earned medals secured for Team GB reinforced a core belief: strategy is not about certainty. It is about people, collaboration and coherence.

Different sports, same principles for high performance

The same principle holds true in professional football, albeit at a different scale.

During my time as Director of Performance Services at Manchester City, operating within the City Football Group, I saw first-hand how long-term strategic planning can drive sustained performance improvement across an entire ecosystem.

At Manchester City, consistent performance progression was not the product of isolated excellence or short-term cycles. It was anchored in a clear long-term plan that connected the Academy, Women’s and Men’s first teams through shared principles, aligned methodologies and a common performance language.

That plan did not seek to eliminate fluctuation. Ebb and flow were expected. Injuries, form, competition demands, squad evolution and commercial demands were all recognised as natural parts of elite sport. What mattered was that the long-term vision, the direction of travel remained consistent, even as tactics and personnel changed.

Crucially, this strategic clarity extended beyond a single team or season. It flowed across the wider City Football Group model, creating a level of coherence across clubs operating in different countries, cultures and competitive contexts. While local adaptation was encouraged, the underlying performance philosophy remained aligned.

The level of consistent on-pitch success at Manchester City over the last 5-7 years, in many ways, is unparalleled, from Academy player progression and sales to the Men’s first team treble in 2023. Long-term business and performance strategy has a lot to do with this, in my opinion.

Good performance strategy increases speed

Modern high-performance environments are defined by complexity. Multiple competitions, condensed calendars, overlapping priorities and increasingly specialised roles place constant strain on alignment. Planning in these environments is often misunderstood as control. In reality, it is the opposite.

When direction is clear, decisions decentralise. Coaches, athletes and staff can act with confidence because they understand the broader context. When strategy is absent, everything escalates upwards. Decisions slow, responsibility blurs and energy is wasted re-litigating the same conversations week after week.

The VMOST model

At this point, structures and frameworks matter.

One of the most effective ways I have seen performance strategy articulated in high-performance sport is through clear, simple models that translate long-term ambition into day-to-day action.

One such model is VMOST (Vision, Mission, Objectives, Strategy and Tactics).

VMOST was created by business strategist Rakesh Sondhi and first proposed in 1999 book Total Strategy. The framework provides a disciplined way of connecting the big picture of the future to the daily actions, tasks and deliverables required to get there.

The power of VMOST lies in its simplicity.

In high-performance environments, complexity is already high. Strategy models must reduce cognitive load, not add to it. VMOST creates line of sight. Individuals can see how their daily work connects all the way through to the long-term vision of the team and/or organisation. In my last two roles as a performance director, my VMOST strategy was etched onto a big wall, one which staff members and athletes walked passed regularly. And when curious conversations or even debates took place, we often found ourselves standing around the visual, challenging whether a new idea could really help us achieve a strategy or the mission, or was it something that could derail us and divert energy, with no clear route to helping us win. This is definitely something I am taking into my new role in professional cricket.

When applied well, this kind of structure does not constrain creativity. It enables it. People can feel empowered to adapt, innovate and solve problems within a clear strategic frame.

A new era in professional cricket

In cricket, this strategic clarity is particularly valuable and I’m living this right now as Performance Director at Warwickshire and the Birmingham Phoenix.

Across a single season, players move between formats that demand entirely different physical, technical and psychological outputs. Red-ball cricket rewards patience, control and endurance. Short-form formats demand clarity, aggression and adaptability. Players are selected for specific skill sets, yet all must contribute to a collective performance.

Without a clear strategic framework, these transitions become chaotic. Workloads conflict, roles blur and development stalls. With strategy, complexity becomes more manageable. Individuals understand their role, how it evolves across formats, and how their contribution supports the team’s wider ambition.

At its best, performance strategy connects people.

High-performance sport is full of specialists. Coaches, analysts, medics, strength staff and operations teams all operate in defined roles, and rightly so. The risk is not a lack of expertise, but fragmentation. Excellent work happening in isolation without a clear line of sight to the bigger picture, is one of the biggest risks leaders can face.

A well-articulated strategy creates connection. It allows people to see how their work links through to the final mission and vision of the organisation. Daily decisions gain meaning. Trade-offs become easier to navigate. Autonomy increases because intent is understood.

When people understand why their work matters, they can make better decisions.

Strategy also provides continuity in environments where turnover is inevitable.

Athletes move on. Coaches change. Support staff rotate. In some organisations, meaningful personnel change happens every season. Culture alone cannot carry performance identity through that level of churn.

Strategy creates continuity of thought.

It anchors philosophy, ambition and non-negotiable principles beyond any individual. It allows new people to arrive and quickly understand how performance is built, what standards matter and what success really means in that environment.

In my experience, the strongest systems are those where people can come and go without the performance identity being lost. That does not happen by accident. It happens because strategy has been made explicit, shared and lived.

This requires leadership discipline.

Performance strategy only creates connection and continuity if leaders reference it consistently, use it to explain decisions and hold themselves accountable to it under pressure. When strategy is visible in how leaders talk, select, invest and prioritise, it stops being a document and becomes a shared language.

That language matters when pressure rises.

Under stress, people revert to what they understand. Strategy provides a common frame of reference. It reduces anxiety, accelerates alignment and allows honest conversations about performance without personalising every decision.

Planning also helps organisations say ‘no’.

In elite sport, opportunity is constant. New competitions, new technologies, new interventions and new ideas arrive relentlessly. Without strategy, everything feels urgent, and every new opportunity feels like one we can’t miss out on. With strategy, priorities are clear. Resources are allocated intentionally. Energy is focused where it matters most.

Importantly, you need to find ways to stay flexible, and not become rigid, bound to a strategy you developed years ago.

The best strategies are not scripts. They are frameworks. They define principles, priorities and trade-offs rather than fixed answers. They allow adaptation without drift.

Good performance strategy answers simple but powerful questions:

1. What are we optimising for right now?
2. What are we willing to trade?
3. What will we not compromise on?

The human impact of planning is often underestimated.

Clear strategy can reduce uncertainty. It gives people confidence in decision-making. Applied well, it creates psychological safety by replacing ambiguity with intent. Athletes and staff perform better when they understand direction, expectations and how success is defined.

This is particularly important in high-performance environments where accountability is high and pressure is constant.

For leaders looking to build effective performance strategy, a few principles matter.

Competitive advantage

Across Olympic and professional sport, one belief has remained constant for me: strategy is a competitive advantage if organisations are willing to treat it as such and invest in the people who are delivering it.

In high-performance sport, change and uncertainty is guaranteed. Strategy does not eliminate it, but it determines whether change becomes a threat or can be used as an advantage.

When planning for performance connects people, aligns ambition, creates continuity and promotes curiosity, performance shifts from reactive winning to sustainable success.

James Thomas is the Performance Director at Warwickshire County Cricket Club and one of sport’s leading high performance experts. If you wish to speak to James, please contact a member of the Leaders Performance Institute team.

More from James Thomas

Olympic Champions Often Begin Their Journey in Modest Circumstances, But it’s Not About What Those Environments Lack – it’s About What they Have in Abundance

By Richard Young PhD

As we watch the Winter Olympics unfold, it’s easy to focus on the moments that seem to decide everything. A final run. A clean landing. A time on the clock. Those moments matter, but they’re not where medals are won.

What we’re watching was shaped long before now.

The medals being awarded at these Games were formed over months and years, through daily training sessions, ordinary conversations, and leadership decisions that rarely felt significant at the time. The podium is simply where all of that work becomes visible.

That’s why medals matter. Not as a destination, but as a standard that quietly shapes everything before the starting gate.

When a team commits to gold medal quality, the question changes. It is no longer “is this good enough?” It becomes “is this gold medal quality?” That shift sharpens judgment. It makes it easier to decide what stays and what goes. It creates the discipline to say no to additions that feel helpful but dilute the work.

Winter sport exposes this clearly. Conditions move quickly. Margins are tight. There is little room for correction. When athletes perform with clarity in that environment, it is rarely because of something added late. It is because gold medal quality guided training, recovery, and conversation long before they arrived.

The honesty of this standard matters. Gold medal quality does not guarantee the result, but there is no downside to holding it. It gives a team the best possible chance because the work has been measured against something that counts. And whatever happens on the day, you can walk away knowing the system reflected your best thinking and your best effort over time.

That is important because the Games have a way of revealing the truth. They do not create pressure; they concentrate it. They do not build your system; they expose it. Under that intensity, whatever has been repeated, clarified, and aligned over months and years becomes visible. What has been protected holds. What has been left loose shows itself.

I have seen this pattern many times and have helped teams address what is almost inevitable in the lead up to major events. Good intentions turn into noise. Leaders want to help, coaches want to protect, support staff want to add value. Meetings increase, plans are revisited, reporting expands. Activity rises while alignment begins to thin. Without a shared standard, every addition can be defended. With one, decisions become easier because there is something solid to measure them against.

I remember working with a winter sport programme that, from the outside, looked ready. The talent was there, the experience was there, and the resources were in place. As the event approached, small adjustments began to appear. Plans were refined again. Extra conversations were added. Senior leaders checked in more frequently. None of it seemed dramatic, yet the clarity that had carried them started to dilute. The athletes felt it before anyone articulated it. The system became busy, and when the moment came the performances were close but the medals did not follow.

The issue was not effort; it was the absence of a shared and protected standard. When everything feels important, the essential things lose their edge. The debrief circled around marginal gains, yet the real margin had slipped much earlier.  At some point the team stopped asking whether each decision truly met gold medal quality.

Watching these Olympics, you can see the difference. Some teams are not louder or more animated, they are settled. Athletes adjust to conditions without drama. Coaches stay with the plan rather than reacting to every moment. Leaders are present and steady, not adding extra layers or distraction. That composure was built well before the Games. It came from hundreds of choices where gold medal quality decided what stayed in the system and what was taken out.

Across five Olympic cycles of research, one pattern was consistent. The best at repeat performance were also the best at saying no. They said no to late additions. No to unnecessary meetings. No to changes that did not lift the standard. They protected the gold standard when others were tempted to add. Their edge was not intensity. It was discipline around what mattered.

This is where medals matter. Not as pressure, but as a reference point.

When a shared standard is clear, alignment is not forced. A physiotherapist knows whether an intervention adds value. A coach simplifies a session without feeling exposed. An athlete speaks up because the question is not personal, it is principled. Does this meet gold medal quality? If it does, it stays. If it does not, it goes.

High performing environments stay simple as the demands increase. Winter sport tests that. Conditions shift. Schedules tighten. Margins are small. Anything extra becomes a load. Teams without a protected standard arrive still discussing basics. Teams who have done the work arrive clear on who they are, how they operate, and what they trust.

And that clarity does not sit with one leader! It runs through the system.

In environments where performances are repeated and sustained, leadership is not a title. Athletes lead themselves. Coaches lead learning. Practitioners lead their craft. Senior leaders protect the conditions. It only works when there is a standard everyone understands and can apply. Gold medal quality becomes the shared reference point. It is how distributed leadership holds together.

When leadership is shared in this way, pressure does not destabilise the system. People know what matters, decisions move quickly and conversations stay anchored. Simplicity is protected because the standard keeps pulling the work back to what counts.

Medals reflect the health of the system that produced them. Ignoring them does not remove pressure. It removes the reference point. The issue is not caring about medals. It is misunderstanding what they represent.

When medals are treated as proof of effort, people push harder. When they are treated as proof of control, people tighten their grip. When they are understood as the outcome of sustained quality over time, leaders look at the system. They ask what met the standard and what did not, and they adjust accordingly.

Across the five Olympic cycles of research, the repeat performers did this better than the rest. They reviewed their environment against gold medal quality and made decisions early. What needs lifting. What needs shifting. What needs removing. Questions that were visible as part of the daily work.

As these Games unfold, the competition is extraordinary. The margins are tight, the stakes are high, and the performances are world class. It is compelling to watch. But there is added value if we look under the hood. Beyond the podium and the headlines, we can observe the systems that hold when the pressure rises.

You can hear it in the interviews. Athletes speak with clarity about their process, not just the outcome. You can see it in their body language at the start line and in the finish area. There is composure. You can see it around the competition environment, in how teams warm up, how staff interact, how little needs to be said. None of that is accidental.

What we are watching is not only talent meeting opportunity. It is preparation meeting pressure. It is standards held over time. The best in the world are showing us what it looks like when a system has been built properly and trusted fully.

Gold medal quality is a way of deciding, leading, and working. It asks a simple question each day and requires an honest answer.

Over time, when medals matter, that standard shapes what becomes possible.

Enjoy the Games!

Richard Young is an internationally renowned performance advisor. He has been involved with 11 Olympics as an athlete, coach, researcher, technologist, and leader working across more than 50 sports and seven countries focused on sustained high performance. He has won international gold medals and coached world champions. He founded international performance programmes including, the Technology & Innovation programmes for Great Britain and New Zealand, and a Performance Knowledge & Learning programme for the New Zealand Olympic, Winter Olympic and Paralympic teams. Across seven Olympic cycles he has researched the differences between medallists and non-medallists, their coaches, support staff, leaders and the system they are in to unlock the keys that separate them from the rest.

More from Richard Young

Meaning Does Not Guarantee Medals, But it Strengthens the Behaviours that Make Medals Possible

By John Portch

At Leaders Meet: Australia a pair of self-proclaimed “professional idiots” took to the stage.

The Shepmates – Australian identical twin brothers Archie and Miles Shepherd – have become internet stars due to their viral videos depicting their high-energy and comedic reinterpretations of dramatic moments of sports commentary.

“I’m not going to pretend like we probably should be offering you guys advice. You’re the best at what you guys do,” Miles told a room of Leaders Performance Institute members at Rivershed in Brisbane. “But hopefully we can inspire you guys, or you take something from our story.”

Their dedication to their art and their fans has taken them to places they never expected. “We’ve found ourselves in a pretty niche part of the internet,” said Archie.

On top of it all, the brothers’ obvious chemistry, as well as their ability to finish each other’s sentences, hinted at the theme of alignment that ran through both days down on the River Brisbane (and it’s a performance trend we’ve tracked for some time).

They were not alone. Others who took to the stage, including the Brisbane Lions, World Rugby and the Queensland Ambulance Service, spoke of their efforts to ensure everyone within their walls is on the same page.

Based on the insights shared onstage across both days, the Leaders Performance Institute highlights how alignment shows up in the work of high-performing teams in at least five ways.

1. Smart coaches who can manage up

In sporting terms, there has never been a better moment for the city of Brisbane, with the Lions defending their AFL premiership and the Broncos winning the NRL in 2025.

Lions Senior Coach Chris Fagan and Broncos Head Coach Michael Maguire have built winning machines in this corner of Queensland, and both were on hand to tell Leaders Performance Institute members how it was done.

Key to their approach is an ability to manage the executives within their organisations. As Fagan said, “I always said to myself, if I was going to be a head coach, that I would make sure I would manage up to that group of people.”

Over the past nine years, Fagan tried to dine once a week with Lions’ CEO Greg Matthews as well as the team’s senior-coach-turned-executive Leigh Matthews.

“It’s been incredibly invaluable because I’ve got two allies that have always been able to tell my story and tell the story of the team to those who needed to know it.”

Chris Fagan

Maguire has adopted a similar approach to prevent any noise or confusion emanating from above.

“When people above you understand the journey of where you’re going and what you’re trying to do then everyone is held to account because if they don’t agree upon things, get that flushed out… [and] if they don’t understand your goal they can sometimes make it up; and that’s why I say it always starts at the top.”

Michael Maguire

Chris Fagan (centre) in conversation with Michael Maguire (right) and moderator Rachel Vickery. Photo: Albert Perez

2. They seek ‘spine alignment’ too

While coaches can do what they can to ensure information is flowing in all directions, there is a role for both board members and heads of performance on the sports science side too.

Onstage, Peter Horne, the Performance Director at Rugby Australia, made the case for “spine alignment”, of which he said, “if we get true spine alignment of what we’re trying to achieve from a strategy, business and the deliverables [perspective] then we’re more likely to be able to execute.”

Crucially, as he admitted, it is not about agreement on every decision.

“I don’t always agree with the decisions, but ultimately if we all agree on the outcome where we’re heading, then we’re more likely to do that.”

Peter Horne

“For the spine to work, you need everyone operating at the right level,” said Brett Robinson, the Chair of World Rugby, who joined Horne for the session. He included himself in that assessment.

“You have to be trustworthy, empathetic, listen, communicate all the time and be systematic about it.”

Brett Robinson

Peter Horne (right) makes his point onstage with Brett Robinson (centre) and Leaders’ Laura McQueen. Photo: Albert Perez

3. They bring their frontline people onboard

Few individuals are as well placed to discuss the concept of a culture driven by a shared purpose than Dr Stephen Rashford, the Medical Director of the Queensland Ambulance Service.

He is proud of his team’s “no excuses” approach too. “When we do our audits, everyone’s in the room, and there’s no making fun of anyone, there’s no bullying. We have honest, open discussions because we all just want to get better.”

Critically, their culture starts with their paramedics.

“It actually starts as close to the patient as possible. If our ‘players’ don’t want to be involved, then there’s no point progressing because we actually need to get everyone bought-in.”

Dr Stephen Rashford

Dr Stephen Rashford mid presentation. Photo: Albert Perez

4. They have leaders who give their people psychological safety

Australian all-rounder Ellyse Perry is one of the greatest female cricketers of all time (then there’s her career as an international football player to consider). Her career has been underpinned by psychological safety. “When there’s a lot of support around that and real alignment on wanting to grow and improve, that makes a big difference,” she said.

“Consistency in leadership and how the vision and what you’re trying to achieve is conveyed [is so important]. People know what they get, they’re not guessing today how you’re going to respond to something.”

Ellyse Perry

“No matter the position you hold, you don’t know everything, so be open-minded to learning,” said Anna Meares, the double Olympic gold medal-winning track cyclist who served as the Chef de Mission for the Australian Olympic Committee at the Paris Games. She spoke onstage alongside Perry and fellow Olympic gold medallist, the BMX cyclist Saya Sakakibara.

As Chef, Meares decided that open displays of vulnerability from early in the cycle would help to bring athletes and their coaches onboard.

“I had to go and learn from them because that information helps me set the environment and culture for when they come in.”

Anna Meares

Psychological safety is just as important in individual sports, as Sakakibara told the audience. The Red Bull athlete won gold in Paris but recounted the story of her awful crash three years earlier in Tokyo and how it encouraged her to start placing her trust in others.

“I started to rebuild my own support network and really started to believe in the systems rather than believing that I have to do everything.”

Saya Sakakibara

Anna Meares (second from left) makes her point to session moderator Fabio Serpiello in the company of Ellyse Perry (second from right) and Saya Sakakibara (first on the right). Photo: Albert Perez

5. They use process as a tool of alignment

In his presentation, Scott McLean, an associate professor at the University of the Sunshine Coast, explained that leaders must be aware of how things are connected in the complex systems of sports performance.

“If you want to intervene somewhere, just be aware it’s likely there’s going to be impacts elsewhere in the system.”

Scott McLean 

Scott McLean from stage right. Photo: Albert Perez

Interventions should be governed by the performance need rather than results, according to James Thomas, the Performance Director at Warwickshire CCC, who made this case when he spoke onstage.

“I go back to the process; what we’re trying to do as a team, what we’re trying to do in the short term, what we’re trying to do for the longer term, and some of the trade-offs we’re going to face on that journey and realistic expectations  too.”

James Thomas

James Thomas onsite at Leaders Meet: Australia. Photo: Albert Perez

Where we’re going next

Leaders Meet: The Art of Strategy

Main Photo: Airo

By Joe Lemire

Speedskating team pursuit debuted at the 2006 Olympics, with three-skater teams racing in sync, taking turns leading the pack to absorb the wind.

At times while looping the course, because the skates don’t have brakes, one athlete might incidentally bump a teammate from behind. Back in 2018, Shane Domer, US Speedskating Chief of Sport Performance, wondered if those pushes were beneficial and how to optimize the number of exchanges at the front of the line.

Domer contacted the Chair of the governing body’s Sports Science Commission, aerodynamics expert Ingmar Jungnickel, to build a projection around these ideas. Jungnickel concocted what he called a “napkin math kind of model” that immediately showed a savings of about a second and a half, Domer recalled.

A week later, however, Jungnickel called back and told Domer, “Shane, I think we’re doing this thing all wrong. What if we don’t exchange at all?”

Jungnickel proposed that the two trailing skaters, who benefit from the energy savings of drafting, use that to push the leader forward rather than take the time to sprint out in front, likening the concept to bump drafting in NASCAR.

“The model showed that pushing was so clearly advantageous that you shouldn’t sometimes push,” Jungnickel said. “You just should abandon taking turns at the front altogether, and this should replace the old strategy.”

After years of testing — both through advanced computational fluid dynamics models and on-ice training — that revolutionary technique has propelled the American men from also-rans to both the podium and the record books. The US, which finished eighth at the 2018 Olympics, won a bronze at the 2022 Games and gold at the 2025 world championships while setting the world record in the event.

Internally, it’s called Project Slippery Fish, but to the world, the technique has come to be called the American Push.

Jungnickel had worked with Olympic cyclists in his native Germany, as well as with Tour de France teams, but at the time of this discovery, he was leading an innovation team at Specialized bicycles. Given the success he had in speedskating, Mike Levine, USOPC Senior Director of Performance Pathways and Innovation, suggested he apply for a grant from the donor-backed Performance Innovation Fund.

That funding enabled Jungnickel to start a sports tech R&D consulting firm, Inspire Gold, which then built an AI-powered aerodynamics spinoff — Airo — that replicates a wind tunnel by creating digital twins of athletes that can be manipulated in 3D to determine the best posture and formations. US Speedskating was the first client, but Jungnickel said he has also worked with national teams in ski and snowboard, cycling, luge and triathlon.

Without the grant, Jungnickel said he likely would not have started the company. Now, the core IP remains proprietary to US Olympians, but related use cases are helping support Inspire Gold. Levine emphasized that many Olympic sports don’t have technological support because they lack a large enough commercial market.

“Airo is selling the technology to bike fitters and bike shops, but there’s a speedskating version and the ski version that we will never sell to anybody but the US Olympic Committee,” Jungnickel said. “That’s our core business model: Essentially develop technologies that help Team USA win, and then commercialize them and long-term fund these businesses.”

The 26-member Performance Innovation Advisory Committee is chaired by Apple’s Eddy Cue and includes members from disparate backgrounds, such as team executive (the Spurs’ RC Buford), athlete (NFL lineman Kelvin Beachum), investor (Goldman Sachs’ David Solomon), business analytics (KAGR’s Jessica Gelman) and medicine (Texas Children’s Dr Jeff Shilt). The fund has raised about $50 million to date.

“It’s really a talented and generous group who provides us this risk capital, strategic guidance and network connections to invest in and execute bold ideas that can create competitive advantages for Team USA and elevate the performance, health and wellbeing of Team USA athletes,” Levine said, adding that the scope is “agnostic. We’re not defining what lanes we’re playing in.”

Founding committee member Geoff Yang, the managing director of Redpoint Ventures, explained the goal in 2015 was to combine “data, applied technology and ingenuity” to support and identify talented Olympians and Paralympians.

“The United States is home to the most innovative technologies in the world,” Yang said, “and Team USA should be a leader in applying those technologies.”

There are four main allocations:

• An international competitive analysis that uses machine learning to develop medal expectancies, helping drive high-performance planning;
• Athlete 360, a custom management system available to NGBs for free;
• Monthly online forums and an annual performance innovation summit “to create the collisions and spark a shared learning and cultivation of ideas,” Levine said; and
• Grants, such as the one utilized by US Speedskating and VAMA, a motion capture technology used to great effect by USA Track and Field.

“Without the funding to get these projects going, we lose steam on the innovation side,” Domer said. “Some of them fail, and these guys are OK with that. And that’s awesome because that helps us create the lack of fear of failure that we’ve had in the past.”

The speedskating team happens to be full of engineers who understand the underlying concepts. One skater, Emery Lehman, even spent time as an intern with Airo’s athlete engineering project. The willingness to experiment from the athletes and coach Ryan Shimabukuro has been critical.

“I give him and our athletes a lot of credit because they didn’t know what the payoff would be,” Domer said, “and to commit to doing this thing — well, as a speedskater, you’re not taught to skate pushing someone. So it took a lot of work to get them to adopt the technique.”

This article was brought to you by SBJ Tech, a Leaders Group company. As a Leaders Performance Institute member, you are able to enjoy exclusive access to SBJ Tech content in the field of athletic performance.