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19 Aug 2025

Articles

An Orchestral Conductor Is Both a Teacher and a Coach. Here’s Why

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Coaching & Development, Premium
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Toby Purser of the Royal College of Music discusses both elements of his work at April’s Leaders Meet: The Talent Journey.

By John Portch
In sporting terms, the conductor of an orchestra most resembles the head coach.

British conductor Toby Purser also serves as Head of Conducting at the Royal College of Music [RCM], which makes him an educator too.

“There’s always an element in conducting of being a trainer because you are literally coaching the orchestra in what it is you want musically,” says Purser from the stage of the Amaryllis Fleming Concert Hall at the RCM in London.

The question of teaching vs coaching in youth contexts comes up time and again during the day’s programme at Leaders Meet: The Talent Journey.

There is a subtle distinction, which was succinctly expressed by Eric Reveno, the Associate Head Men’s Basketball Coach at Stanford University, in words that resonated this week on LinkedIn.

‘A teacher is responsible for making sure you know what to do,’ he wrote. ‘A coach is responsible for making sure you do it.’

In musical terms, the conductor creates the environment for musicians to perform. “It isn’t just about dictating,” adds Purser. “It’s about being open, listening, and knowing how to process the information you hear reflected back at you.”

A performance will succeed or fail based on how well the conductor “adapts what you do to the way your ensemble is understanding you”.

A good conductor must have a strong feeling or vision but “be open enough to allow people around you to be individual, to have their own personality, to have their own talent on show for the audience. The more empowered an orchestra feels, the better the final result.”

Here, we look at both elements of Purser’s work in turn.

The conductor as coach

Purser’s expert musical ear is similar to a coach’s tactical intuition. He has a vision for the music and, if the violins in an orchestra are playing the same thing but not in the same way, he must act. It starts with a ‘feeling’ – you need to know who is right and who is wrong – and it ends with the musicians making the correction.

“Your job a little bit like a doctor in a way, you have to evaluate what’s wrong with this body,” he says. “Sometimes the reason some people can’t hear each other is because of the acoustics or it might be because of the way they’re sitting.”

Rather than “go back to basics” – professional orchestras don’t require technical instruction – “what you are primarily doing is enabling them to know how to listen to each other and also when to step forward into the limelight.”

This must stem from the conductor’s vision. “If everyone in the orchestra just played what was on their page it would be awful, noisy and unbalanced. The trumpets would be too loud – they’re too loud anyway! – you also wouldn’t have any kind of leadership or musical direction behind it. Just a series of notes that didn’t hang together.

“So as a conductor, you’re trying to explain to an orchestra in the easiest way possible what the intention is behind the music. And the intention is not only the big emotional idea, but the person you need to listen to and accompany at any particular moment.

“I would say 90% of your work as a conductor is getting that balance right.”

And in delivering the remedy, less is always more. There are even some elements that he will leave musicians to correct on their own. “If something goes wrong in a performance you need to do less,” says Purser. “The worst mistake you can make is to suddenly conduct really big and with huge energy thinking that you’re going to bring it back by throwing yourself around. When you leap around, you kick energy in all directions and it becomes unclear. Like ripples in water. If you drop too many stones in all you can see is waves when you want something really clear.”

There is also a psychological element. “You can feel the room,” says Purser of rehearsals. “Is the orchestra in the mood for the sort of things you want to work on or is it better to wait for later?”

He must trust his instincts. One time that meant losing his temper one time, in Russia, when he snapped after two days of being “very English, polite and collegial”.

“Oh, maestro,” said the suddenly impressed concert master (the first violinist) at the outburst, “we just needed you to pull your weight.”

“It was just the case that the orchestra needed somebody to be a bit of a tyrant in order to get the result, which means you have to go against your own nature because you have to give the orchestra what they need.”

The conductor as teacher

Purser explains that truly great conductors have an innate qualities, which is why just two students are admitted to the RCM’s conductors’ master’s course each year (although 150 students take conducting as a secondary study).

He says: “What we’re looking for is not so much that somebody comes in and conducts the best Beethoven symphony we’ve ever heard,  it’s more about seeing that magic thing which is sometimes a conductor changes the sound of an orchestra without saying anything”.

The RCM can work on a student conductor’s taste, but it’s almost impossible to put into them the “spark of genius”.

Purser will work to identify if the student candidate has the right attributes by asking probing questions that force them to dig deep. “This is something you have to be psychologically sensitive about,” he continues. “Sometimes you need to get into somebody’s personal space to force something out of them.”

Conducting is, Purser estimates, “90% in the head”. “You spend your time at your desk reading notes and building a mental image. Transferring that from the brain to something more physical and passionate can be a big leap for some students.

“You need to encourage them, as soon as they’re in front of an orchestra, to let go of the brain.”

The reasons are practical too. “If you lead with your feelings you can make a quicker decision than if you go through all the pros and cons in your head first.”

The RCM approach in general is to “help people have confidence in their opinions and ideas and be able to express them.”

What to read next

When it Comes to Learning, the Coach Must Create the Right Environment, But the Athlete Must Want to Step into it

29 Jul 2025

Articles

When it Comes to Learning, the Coach Must Create the Right Environment, But the Athlete Must Want to Step into it

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Coaching & Development
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Edd Vahid of the Premier League has advice for coaches and athletes alike.

By John Portch
“We know that learning has to be important because if you’re out-learning your competitors, you’re probably going to be outperforming them too.”

So says Edd Vahid, the Premier League’s Head of Academy Football Operations.

The numbers as revealed in our Trend Report back him up. Almost one in five practitioners who completed our survey felt that learning and development had a direct impact on the quality of leadership in their teams.

“It has to come from senior leaders, it must be role-modelled from the top,” Vahid adds. “Role models are crucial in setting the tone for organisational learning.”

When it comes to teaching and learning, he has advice for coaches and athletes alike.

For coaches

Create the right environment…

The skill of the teacher, coach or trainer is to create an environment where you’ve got the capacity to learn, to receive feedback, and for it not to be immediately critical.

That means creating opportunities…

If you’re learning and you’re able to apply it, you’re going to see progress. You need the opportunity to because therein lies the application of knowledge.

You must also work to understand how people learn…

I think we could probably spend more time on this as an industry. To support an individual, you need to understand an individual, to understand an individual, you need to invest time in them. People learn where there’s been care, an attentiveness, and an investment in the person. The coach needs to understand what makes someone tick beyond the superficial level. What are their influences? What is creating an impact on them when turning up to do a session? What’s going on at home? Such considerations are crucial.

Also ask yourself: what are you trying to achieve?

What outcome are you trying to achieve? That will determine the approach, timing and future support. If you simply use feedback as an opportunity to offload, especially when a learner hasn’t done well, it may serve your benefit because you’ve been able to get rid of some of your frustrations. But that’s not right. To help them, you have to offer them something they haven’t seen themselves or it’s going to drive them further down.

Enable good feedback loops…

It starts with an expectation. The feedback is specific to that expectation. Then identify what the development opportunities are. So how do you avoid or improve a certain situation in the future? Then there’s the monitoring.

Inviting people to share their feedback on the process is an important part of the feedback loop. The best coaches plan but they’re also responding to emerging themes and the needs of players within a particular session. It goes back to understanding the player’s needs and considering those in session design. We probably don’t seek their feedback often enough. Ask simple questions: how is this working for you? What’s landing? What influences that? Are you progressing?

For the athlete

And learners must be adaptive…

We each have our learning preferences – others will be better equipped to talk about the myths that surround learning styles and other elements – but you have to find a way to respond to the stimulus in the environment. If you haven’t had opportunities how are you going to accelerate your learning without the chance to compete?

That means there has to be personal responsibility…

You see it all the time: the highest performers, whether implicitly or explicitly, go out of their way to make sure they’re ready to learn. There has to be personal responsibility when it comes to how you turn up to learn, how prepared you are to absorb the information that’s available in the environment, whether that’s through players, coaches or other ways. You must be prepared to learn.

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From the Practice Room to the World Stage: How the Royal College of Music Prepares its Students for Careers as Musicians

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24 Jul 2025

Articles

From the Practice Room to the World Stage: How the Royal College of Music Prepares its Students for Careers as Musicians

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Ashley Solomon explains his approach to harnessing the potential of talented, driven individuals at the famous conservatoire.

By John Portch
As both a musician and a teacher, Ashley Solomon says “I must put my neck on the block” and be willing to perform for the students whom he tutors.

Solomon is the Chair and Head of Historical Performance at the Royal College of Music – the capacity in which he took to the college’s stage at April’s Leaders Meet: the Talent Journey – but he is also a world-renowned flautist and Director of an award-winning ensemble named Florilegium.

When Florilegium were booked to perform at central London’s Wigmore Hall in March, it was the perfect opportunity for Solomon to show his students how it’s done.

“I managed to persuade the hall to offer some under-35s £5 tickets and I said to my students ‘it costs you more to buy a pint in the pub, so if I’m not worth more than that I’m very upset’,” he says.

“As a result, 30 of them came, which was wonderful for the hall, because it tends to be full of white-haired people of a certain age. They could see me and my colleagues try to promote what we teach them to do. Part of my job here is to try and inspire the next generation to be better than me.”

Solomon tells the audience that he tutors a range of bachelors, masters and PhD students but, as he explains, “it’s no good having the theory without being able to do the practice.”

Here, in his own words, Solomon explains how the Royal College of Music prepares gifted students for careers as musicians.

It is best to spot the talent when it’s not fully formed… The Royal College of Music is one of the greatest institutions in the world, so we rarely have people apply who don’t think they have a chance of getting in, but we have hundreds apply for a small number of places. You have to spot their potential during the audition phase.

If they have passions beyond their music, I’m not interested… The last question I like to ask undergraduate candidates is usually the most telling: ‘is there anything else that you’re passionate about?’ I lose interest in those that give me a list of other things. We’re training elite athletes and you have to be so single-minded and you have to make so many sacrifices to be absolutely the top of your game emotionally, physically and mentally. If they’re distracted, then I’m not sure this is the right place for them.

Where the talent is not exceptional, there must be a glimmer of excitement when they play… You hear it in a sound, in a music shape, in the passion, the moment when the hairs on your arms stand on end. It might not be the best playing in the room but there’s been something that touched you.

Students from more deprived areas are the most interesting… Most of those who come at undergraduate level have either been to specialist music schools or their parents have paid for private instrumental lessons. They know their talent and you can see those who walk into the building from a music school. They have confidence – I wouldn’t use the word ‘arrogance’ – and feel comfortable here. Students from our Tri-Borough Hubs [government-funded music schools in the west London area], on the other hand, are desperate to impress and there’s a different energy about them. We might think a little differently about those students when they apply if they’re not quite achieving the highest level because you see the potential and the fire in their eyes. That’s worth much more than being able to do it all – if you can do it all you’re actually quite hard to teach.

An ego is a healthy thing… I tell my students that I have a healthy ego. Otherwise why would I want to stand in front of 2,000 people and play? That’s to be embraced. There’s no point in being falsely modest about it if you’re really good and you’ve done years of training. You should know you have the skill to deliver in your back pocket. How do you feed off an audience who are fidgeting? Many of you here today will have seen our performance simulator. We show students what it’s like to be in the green room before the concert, to walk onto the stage to the applause, to cope with the silence before you play. We have students here who delight in all those areas and who have the healthy ego required to develop those skillsets.

As a teacher, it’s important to know what not to say… I’ve spent a lot of lessons saying to myself ‘that won’t flick the switch on if I make that comment’. You need to look for that kernel of words that will draw out of that person exactly what you want without being too explicit. Like all of you, I carry with me things that don’t work and know not to repeat those.

We try to replicate the profession while they are students… the best way of seeing how musicians cope is to take them on tour. Every two years we take a group of students to perform at a festival in the heart of the Bolivian Amazon. We tell them it’s an eight-hour coach journey, followed by a two-hour rehearsal and the show. You’ve got to drink plenty of water and eat sensibly because musicians need to know when to release the right energy for you to deliver the goods. We don’t wait until the last minute to push them over the edge and say ‘sink or swim’.

We support all graduates for the first five years of their careers… We can’t just say ‘thank you, now off you go’. We have a careers advice department and help them to make connections in the industry.

What to read next

Drama Lesson: How an Actor’s Creativity Flows when the Director Relinquishes Control

17 Jul 2025

Articles

Drama Lesson: How an Actor’s Creativity Flows when the Director Relinquishes Control

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Leadership & Culture
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British actor Michael Fox explains that the best directors know that the answer can come from anyone in the room.

By John Portch
It is common for athletes to spend much of their time trying to please the coach.

While not a bad thing per se, if the athlete is overly focused on doing what their coach may see as the ‘right’ thing, they’re not focused on performing to the best of their ability. Performance can be suboptimal if the coach imposes a creative straitjacket.

There are parallels between the athlete-coach relationship and the actor-director dynamic in the performing arts, as British actor Michael Fox explains onstage at the 2024 Leaders Sport Performance Summit in London.

“It’s about quality listening,” he says. “The director’s role is to lead, to steer the ship, but the frustrating thing is that you can lose answers if the actors are not able to voice their opinion and put it out into the room.

“It’s good to be heard, and the director can do what they want with it, but if you’re allowed to voice it then you can let it go. You can lose people’s creative instincts if they’re not able to voice their opinion.”

Fox, who is best known for his work on Downton Abbey and Dunkirk, has also appeared in numerous theatre productions and voiced characters in several video games since graduating from the Royal Central School of Speech and Drama.

On occasion in his subsequent career, he has encountered directors who see themselves as “gurus”. “You can make people really shrink around you,” he says of such characters. “Am I just an instrument for you to share with the world how amazing you are?”

Fox’s observations struck a chord with the coaches in the room at the Kia Oval and raised several questions:

Does the responsibility sit solely with the director?

No. In fact, as Fox says, “you have to still value the things that you need to do to make sure that you’re at the top of your game.” His routine includes yoga and meditation and, since he “spends a lot of time unemployed” he must do whatever it takes to ensure he is ready to go following a successful audition.

It sounds quite insular. How does that translate to a company setting?

“You do the work separately and then come and be crafted,” says Fox. “You’re taking the edges off to push in the right direction. You don’t want the director to do all the work.”

Speaking of directors, surely no two are alike?

Not at all. “That first week we just don’t know what we’re expecting,” says Fox. “You have to adapt to their way of working.” He appeared at the summit during the London production of The Fear of 13, which was unique in its genesis. “We were up on the first day and we nearly staged the front half of the play, which is madness, but it was amazing. But most directors talk over a coffee for the first few days.”

What qualities define the best directors, in Fox’s opinion?

“The directors I like working with are the ones that come into the first day of rehearsals and say ‘I don’t have all the answers – we’ll find them together’,” says Fox. “I respond better to that sort of mentality because I think it’s more honest. We don’t have all the answers. The best idea can come from anywhere in the room.”

However, it is still common practice, as he explains, for film call sheets to rank actors by importance on any given day. “That kills creativity, personal agency and instinct,” adds Fox. “They feel like their voice is less important.”

Therefore, “the best directors can give trust and individual agency to the actor over what they’re doing, their artistry, then you feel like you’re growing as an individual.” Critically, “in the moments where you need to be instinctive onstage you’re not thinking about getting it right for them or making a mistake.”

How might this look in practice?

A good example is Sinéad Rushe’s 2023 production of Shakespeare’s Othello in which Fox played the character of Iago.

It was notable for the fact that three actors played Iago onstage at the same time and Othello was given a more prominent role than in traditional stagings.

“We wanted to take Iago’s complicity with the audience away and put Othello much more at the centre of that play,” Fox told The Uncensored Critic Podcast earlier this year. Iago’s famous soliloquys became dialogues between the three aspects of his character rather than the usual series of knowing asides to the audience.

Rushe, who also taught Fox at Central, facilitated creative discussions from the off. “We’ve had two periods of development just of ten days each just to begin to workshop this idea of three actors playing Iago,” Rushe told The Theatre Audience Podcast on the eve of the second preview.

She also wanted to protect actor Martins Imhangbe in the titular role. “There’s a racial dynamic there that’s very problematic and there are these very interesting histories of actors who’ve played Othello over the years of finding it actually quite a distressing experience of feeling like the entire audience is laughing at them through the vehicle of Iago.”

Imhangbe himself also spoke at the time of the company’s work “dismantling” and “reconstructing” the play. “We’re trying to do something different with it, so it means we have to see it with fresh eyes,” he told The Rendition. “We’re trying to bridge the gap between what was written and how it’s relevant today.”

Rushe added that the production provided “a feeling of kindred spirits and people up for working in a collaborative and ensemble way.”

Fox agrees. “It was an unusual take but actually it meant that people could hear the play anew. And I loved it.”

What to read next

How to Transform an Underperforming Environment into a Thriving Hub

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20 Jun 2025

Articles

‘We Want to Drive Players from Instagram Back to the Pitch’

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Data & Innovation, Premium
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iBrainTech has worked with some of the biggest names in soccer, including Juventus, and now they are seeking to deliver their neurocognitive training tool to the ranks of academy soccer.

Main photo: iBrainTech

sport techie
By Joe Lemire
Neurocognitive training tool i-BrainTech has always commanded large crowds at its conference booths for its novel setup: a video game played entirely through visualization.

Users wear an EEG headset, which monitors brain activity and translates intention into action on the screen. The goal is to help soccer players sharpen their decision making and execution. It has been adopted by clubs in Serie A (Juventus), MLS (Orlando City SC and formerly Atlanta United), LaLiga (Real Sociedad) and the Portuguese Primeira Liga (SL Benfica). Longtime MLS star Jonathan Bornstein was an avid user.

Now, i-BrainTech is seeking to broaden its reach to academy and youth players. It’s a well-trodden path for performance tech to prove themselves with the elite before reaching the larger consumer market. But i-BrainTech has both the advantage of its inherent gamification and the challenge of making complex tech more frictionless.

“All transformative technologies should be ready and willing to become accessible, to validate the impact on the top level of performance and then to allow access of youth,” i-BrainTech Co-Founder/CEO Konstantin Sonkin said. “You need to be ready to cater your value to the young generation, and we are so lucky to be an engaging game at the end of the day.”

Sonkin has been working on this technology for 15 years to balance high signal quality with ease of use. He described a remodeled product as “a top-level, consumer-ready headset.” The goal is not only to improve the performance of younger players but also to encourage more athletic participation and unlock new revenue streams for clubs, such as with a co-branded cap or content.

“We want to drive them from Instagram back to the pitch,” Sonkin said. “Because when you exercise your mind, you’re so eager to execute in the [physical world] because your brain got so excited. It’s called neuro-priming. It has excessive, let’s say, electricity. It wants to utilize that in real-world actions, and that is the connection between their content created by clubs and then a long lifetime value.”

Michita Toda previously used i-BrainTech with rehabbing players as a physical therapist at Orlando City, where he saw value in keeping injured players mentally sharp while physically recovering. He recently joined the North Carolina Courage as its Head Athletic Trainer and is hoping to bring the product there, both for the NWSL club but also for the associated men’s USL team, North Carolina FC, as well as for the large youth academy system in the area.

“Being on the medical side of things, we talk a lot about youth sports specialization and how the more they play at a younger age, that might make them more susceptible to injury,” Toda said. “Well, using technology like this to supplement what they’re already doing, but not overdoing it physically, they still get the mental reps and get the quote-unquote ‘practice’ without having to tax their body.”

Members of the Juventus Residency Academy train with i-BrainTech. (Photo: iBrainTech)

Limited studies have shown promising results with the transfer of skill from the i-BrainTech product to the pitch. Real Sociedad B — the LaLiga club’s reserve team, which competes in the Spanish third division — completed a 15-player case study that spanned three months and 12,500 visualized actions. Those using i-BrainTech improved 12.4% in the accuracy of long kicks compared to 2.6% in the control group. Five of the eight players using i-BrainTech’s neurofeedback training also reported better concentration in matches.

“When we actually repeat all the actions on the pitch, most of the time we train our mind-body connection,” Sonkin said. “We train our muscle memory. Muscle obviously doesn’t have any memory. Memory lives in the brain.”

This article was brought to you by SBJ Tech, a Leaders Group company. As a Leaders Performance Institute member, you are able to enjoy exclusive access to SBJ Tech content in the field of athletic performance.

19 Jun 2025

Videos

Teamworks Vodcast: ‘The Next Step Is Ensuring Practitioners Have the Critical Thinking Skills to Use Tech Correctly’ – Miranda Menaspà, Australian Institute of Sport

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Data & Innovation, Human Performance, Leadership & Culture
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In the second episode of our three-part series, the AIS’s Director of National Performance Support Systems discusses how tech can be better used to deliver insights to athletes and coaches.

A vodcast brought to you by our Main Partners

 

Miranda Menaspà is wary of using technology for technology’s sake.

“One of the things we’re trying to figure out, particularly for fresh graduates coming into high performance, is that sense of pressure to utilise technology because that’s what’s seen to be done in high performance,” she tells Teamworks’ Andrew Trimble and Leaders John Portch.

Miranda is the Director of National Performance Support Systems at the Australian Institute of Sport and a practising physiotherapist, which made her an ideal guest on this special Teamworks Vodcast, particularly when it comes to sharing her perspective on the way the Australian sports system uses technology.

“The next step is ensuring practitioners have got the critical thinking skills to understand why I am using this and what is it adding. What is it telling me? It’s getting that ability to analyse.”

Her words bring to mind High Performance Unpacked, the Teamworks Special Report that spoke to the importance of the practitioner optimising a given tech product to the final user.

It resonated with Andrew too. “When you haven’t got a centralised mechanism for presenting and communicating data, it shines a light on how important it is to be done correctly,” he says. “The greatest dataset in the world, if not communicated correctly, is nowhere near as effective and may be detrimental.”

Elsewhere in this episode, Miranda and Andrew discuss the idea of the physio room as the heartbeat of the team; the balance between system and individual performance [29:30]; why the physiotherapist is a ‘life coach’; and bridging the evidence gap in female athlete health.

Check out Episode 1, with Simon Rice, the Vice President of Athlete Care at the Philadelphia 76ers:

Listen above and subscribe today on iTunes, Spotify, Stitcher and Overcast, or your chosen podcast platform.

6 May 2025

Articles

The Debrief – a Snapshot of Powerful Discussions Happening Right Now Across the Leaders Performance Institute

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Coaching & Development, Human Performance, Leadership & Culture
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This month we alight upon talent development, courageous conversations, and career pathways for women athletes.

By John Portch
There is only one place to start this month.

The Leaders Performance Institute trend report is available to download.

The Winning Formula for the Future of Performance Sport sets out the trends that are shaping the sports performance landscape.

Over the course of several months, we asked performance leaders and practitioners far and wide to complete an unprecedented survey of the high-performance landscape. More than 200 individuals from nearly 40 sports shared their views on a range of topics from leadership and culture to coaching and human performance.

Providing you with expert analysis into the current and future state of high performance, this report sheds a light on the high-performance conversations that are happening today, that will shape the sport world of tomorrow – helping you to stay ahead of the performance curve.

Download it here.

Right, let’s dig into April happenings here at the Leaders Performance Institute.

The four phases of talent development decoded

The Royal College of Music provided a fitting venue for Leaders Meet: The Talent Journey.

More than 120 members of the Leaders Performance Institute gathered to hear insights from Bundesliga champions Bayern Munich, the Premier League’s Brentford, the Royal Academy of Dance, and F1 talent developers More than Equal.

The focus were the four phases of talent development:

  1. Talent identification and profiling
  2. Preparation and holistic development
  3. Transitions and moments
  4. Continuous improvement

Stephen Torpey, the Academy Director at Brentford, spoke to the second. He explained that Brentford have been innovative in their efforts to compete with better-funded, more renowned academies.

Theirs is a ‘less is more’ approach. Torpey explained that the academy has:

  • Reduced the number of age groups from ten to six. Brentford have merged their under-9s and under-10s; the under-11s, 12s, 13, and 14s compete as one, as do the under-15s and under-16s.
  • Reframed the club’s approach to bio banding. “We don’t say ‘play up’ or ‘down’ because there’s either a negative or positive connotation to that. We talk about playing across,” said Torpey.
  • Reduced the number of players by 40 per cent. Crucially, they haven’t reduced the number of coaches. “Our aim is to work on a one-to-five ratio. We believe that by working in the same way as an independent school with low player-to-staff ratios with high-level people, then we’re going to accelerate the development.”
  • Argued that ‘less is more’ should lead to stretch not stress. “We’re looking at the right experiences, the right challenge, and we don’t want stretch to become stress.”

Read more here.

We can all have ‘courageous conversations’

Courageous conversations came up in the trend report so it was only fair that we dedicated a Leadership Skills Series session to the topic.

There are five key skills to enable your preparation, delivery and summary of a courageous conversation.

  1. Check your assumptions: we make up a lot of stuff about people. We imagine what’s going on in people’s lives, what they think about us, what their motives are. We imagine what they’re going to say in that conversation and how they’re going to react. And then we work our responses around that where we can tie ourselves up in knots, and we’re having a conversation in our heads rather than what’s truly happening. So strip out your assumptions.
  2. Have a clear outcome: declutter the nonsense. What is the outcome that you want to have and what is a good outcome for this conversation? This will help you get an actionable insight.
  3. Manage your body language and tone: so many of us are so busy that we just leak out impatient, stressed and busy signals. Nonverbally, we’re sending out some different signs, so it is important to be present, be composed and give high quality attention. What we don’t want to be doing is to be half in a conversation and half out as people pick up on it. Giving someone your full attention is a gift, and they will feel it, and they will trust you.
  4. Maintain a two-way dialogue: difficult conversations should be two-way. What are your thoughts? This is how I feel. How do you feel? This is what I would like to happen in the future. What are you going to do? What help do you want? Make sure you’re really using your active, listening and really great, powerful, open questions as well.
  5. Agree specific next steps: what are you going to do differently? How are you going to make sure it happens? What support do you need and make sure that it’s specific? Get right down into detail with the actionable insights.

Read more here.

Successful career transitions for women in sport

The first Women in High Performance Sport group call of the year spotlighted three former athletes who have gone on to further build a career in sport.

They were former GB hockey players in Giselle Ansley, a Senior Account Executive with Specialist Sports, and Emily Defroand, the Football Communications Lead at West Ham United.

Joining them in conversation was Women’s Rugby World Cup winner Emma Mitchell, who recently left her position as a Performance Lifestyle Advisor at the UK Sports Institute and who worked directly with the duo during their playing careers.

Over the course of an hour they illustrated the importance of:

  • Support systems: Mitchell, who in her role as a performance lifestyle advisor essentially became a role model to these younger women, was able to support the pair at every turn.
  • Personalised approach: Mitchell worked to understand their individual journeys and provided tailored support. She emphasised the importance of planning early and managing transitions effectively.
  • Transferable skills: athletes will possess valuable skills learned through sport, such as discipline, teamwork, and leadership. All are transferable in careers beyond.
  • Cultural impact: having a performance lifestyle advisor deliver emotional and psychological support helped Defroand and Ansley to better manage their stress and uncertainly, which in turn positively impacted their performance on the field. Moreover, by ensuring athletes were well-prepared for their post-sports careers, Mitchell contributed to the long-term success and stability of the team, as athletes were more likely to remain engaged and motivated during their sporting careers.

Read more here.

And don’t forget to read…

The Winning Formula for the Future of Performance Sport

2 May 2025

Articles

‘Saying you Want Someone to Fit Is a Cop-Out. You’re Not Aiming High Enough’

Category
Coaching & Development
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In the final session of ESSA’s ‘The Future of Sport’ virtual roundtable series, Dr Alex Roberts of the Queensland Academy of Sport and former All Blacks Manager Darren Shand discuss talent identification, development and management. ‘Fit’ is less valued in World Cup-winning dressing room than you might think.

An article brought to you by

By John Portch
Talent identification is a small part of a much bigger puzzle.

“It is only a really small part,” said Dr Alex Roberts. “We need to make sure we’re putting those strong development environments around athletes because it doesn’t matter if we pick 100 per cent of the right athletes if we’re not putting them in the right environment.”

Roberts, the Talent Identification & Development Lead at the Queensland Academy of Sport [QAS], is speaking at the third and final session of ‘The Future of Performance Sport’, a three-part Virtual Roundtable series brought to you by the Leaders Performance Institute and Exercise & Sports Science Australia.  The focus for the concluding conversation was talent identification, development and management.

She was joined on the virtual stage by Darren Shand, the former Manager of the New Zealand All Blacks, who offered perspectives from the senior end.

Firstly, Roberts outlined talent identification and development at QAS.

QAS offers opportunities, but not guarantees

Above all else, you must provide young athletes with a good experience, which QAS seeks to do through its YouFor2032 talent identification programme. Their goal is to discover and develop athletes with the potential to achieve medal success at the 2032 Olympic and Paralympic Games in Brisbane. At the time of writing, approximately 6,000 young Queenslanders have entered the programme.

“We can’t guarantee that athletes are going to succeed,” said Roberts, “but we want to make sure that they’ve got every opportunity to find the sport that they could be successful in, and that they have the appropriate education and development that will allow them to succeed.”

They have adopted the ‘principle of sports orientation’

Youngsters’ skills will be assessed to enable placement in a sport they may not have tried. “We see if their skills, their backgrounds, their traits, might fit a different sport,” said Roberts. Once assigned to a sport, the athlete will enter a three-month confirmation phase where they will learn the fundamental skills and get to know their coaches.

The physical is the starting point

Without the right physical characteristics mindset counts for little. “If you’re 160cm [5′ 2″] tall, you’re probably not going to be a rower, no matter how badly you want it,” said Roberts. “We match physical traits to where people are genetically predisposed to have more success.”

QAS also looks for elite behaviours

During the three-month confirmation phase, QAS will look for evidence of the behavioural patterns that denote elite performers (“We look at things like: do they show up on time? Do they put the effort into their warm up and cool down? Do they bring a water bottle?”). QAS does not, however, undertake formal psychological profiling at any stage. “As far as we know, the evidence isn’t there to support specific psychological profiles for long-term success in sport, particularly within the age groups we’re working with.”

Social support underpins the QAS approach

Social support is particularly important when athletes progress to the more intense 12-month development phase. It is a critical element of balancing challenge and support. Roberts said: “When we do our athlete development camps, we bring all of the athletes from all the sports in at once, so they can get cross-sport friendships. They can see what other sports look like. They can see that it’s not just them that are going through this. They’ve got that in-built support network that they can lean on.”

Additionally, “if we’re picking an athlete in Cairns for beach volleyball, we will take a few athletes to make sure that there’s a training squad up there; that they’ve got some other friends that are learning the same sport, that are progressing through the same system.”

The role of sports scientists

The sports scientists of QAS serve as educators, not only of coaches on state or national programmes, but further down to the grassroots. For young athletes it is, as Roberts said, about “early education; not waiting until they are moving through the system”. As for coaches, “they are the ones who are face to face with these athletes at every stage of their development.” Therefore she and her colleagues will work with coaches at different levels of the pathway and make sure that “they have that clear and consistent messaging, making sure that they understand what it looks like for the athletes, making sure that they understand the value of athlete wellbeing.”

The YouFor2032 app

As Roberts explained, the YouFor2032 app is helping QAS to find talent across the state of Queensland. Youngsters can download the app and test themselves in a home setting, with in-built AI enabling them to do it alone. Roberts said: “You don’t need an expert to hold the phone and get the angles right. You don’t need someone to sit down and analyse the joint movements. It does all of that for us.” Results are sent to QAS, who then begin the initial screening.

The app means fewer missed athletes during regional visits. “If you miss out, it used to mean you had to wait until next year,” added Roberts. “The app is going to remove a lot of those barriers for people.”

It was then Shand’s turn to provide an insight into the All Blacks’ double Rugby World Cup-winning environment, of which he was part for 18 years.

The All Blacks detest the term ‘fit’

The All Blacks’ maxim ‘you join us, we don’t join you’ is as true today as it has ever been. Yes, the team prizes hard work, self-driven individuals, and a willingness to learn – these help to set the standards that all players must meet – but there is also room for individuality.

“One of the things that annoys me in environments is when people say ‘we just want to get people that fit in’. I detest that,” said Shand. “I’m not after fit. I want people that are going to add.” He believes that diversity of personality and the very idea of complex individuals are something to be embraced.

“Saying you want someone to fit is a cop-out. You’re not really aiming high enough. You’re certainly not aiming at the world-class level,” he continued. “I reflect back on some of the players that we had whose high end was unbelievable, but their bottom end was a real nightmare, but they just added so much richness to the guys that perhaps sat in the middle. Across team sports, particularly that richness and what they can offer in terms of growth, outweighs what can happen at the bottom end.”

They create a home on the road

The All Blacks spent much of their time on tour, including at four overseas Rugby World Cups during Shand’s tenure. They quickly realised the performance benefit to making camps in France, Britain or Japan feel as much like home as possible, which meant including families at opportune moments. The penny dropped for Shand at a training session on the eve of a World Cup quarter-final in Cardiff.

“We finished the session and all the kids ran out into the field, and I just looked at it, and I just saw something I hadn’t really noticed before: the connection and the energy. I said to myself: ‘this is why they play’.”

Non-playing All Blacks are heavily involved

The All Blacks value their non-playing squad members and, once selection decisions have been clearly and respectfully explained, ensure their continued involvement throughout a game week.

“It’s an opportunity for them to coach,” said Shand. “So there might be three of them playing for the same position, but only two play, with the third becoming a coach. We often get our greatest learnings when we coach. It’s an opportunity to share the leadership without the pressure; how can I lead some of the things off field to take the pressure off those preparing to go on field?

“It’s also an opportunity to be the opposition and to learn and help our guys prepare because, at the end of the day, you’re never going to outperform your preparation. So the preparation has to be your best.”

In the future

Athletes will…

Enjoy longer careers. “It’s great to see that your age is not as much of a barrier anymore, that we’re not burning athletes out as early. They’re not getting injured and having to retire early,” said Roberts.

Not specialise as early. “In most of our sports we’re starting to see athletes have that much longer trajectory, which means we can wait to specialise.”

Take further ownership of their career trajectory, striking a balance between individual and team goals. Practitioners must “keep bringing the frame back to what do we need on Saturday and how do we best embrace that,” said Shand.

Practitioners will need to…

Further adapt to athletes’ needs. “I see it more in the work I’m doing now with sports, that real drive for life beyond sport, particularly as influencers,” said Shand. “It’s just trying to find the right marriage and the right method for letting people do that, but also realising that when they come back inside the walls and they fit with the behaviours and non-negotiables that we want.”

What to read next

The Winning Formula for the Future of Performance Sport

25 Mar 2025

Articles

What Are the Risks when Monitoring Slips into Surveillance?

Category
Coaching & Development, Leadership & Culture
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There is a time for high levels of observation, monitoring and professionalism, but let’s consider when this might be appropriate.

By Iain Brunnschweiler
Within many of the highest performing football academies in the UK, the average 12-13 year-old is subjected to a level of monitoring – actually, let’s call it surveillance – that is tantamount to being a person of significant interest to the national security agencies!

Whilst this is well-intended, imagine having your every output filmed, your individual footage analysed and, in many cases, your every performance graded, your distance and speed outputs tracked using high tech GPS systems, and every weight you lift being measured and monitored. Every six weeks your bosses (your parents) are brought in for a performance review and update, with figures discussed and plans updated.

Just pause for a moment and consider: how might this make you feel if you were in their shoes?

Clearly, there are some significant positives. Youth development, when delivered effectively, will always include some form of monitoring and review processes that allow coaches, support staff and those investing in the system to gain an insight into how their efforts are trending from a player development perspective. Video footage, match grades and player reviews can be a hugely useful tool in providing feedback to all stakeholders.

But imagine if this level of scrutiny was the norm in your adult working environment. My sense is that this would bring up different emotions for different readers. For some, this would excite them with the level of professionalism involved; precise numbers and figures indicating an elite performance environment. For others, this could evoke feelings of anxiety and possibly fear, considering the level of scrutiny being applied.

Mastery and joy

Academy in football in the UK is a major business. Huge amounts of money are being spent in order to unearth the ‘next big thing’ and I’m certain that these dynamics will drive some potentially unhelpful adult behaviours.

I’ve also seen some incredible efforts. At a recent visit to a Premier League club, I witnessed some absolutely brilliant work from the U9-U10 lead coach. She has brought in music, dancing, and a sense of childlike joy to the footballing environment – the group even had a pumpkin carving night! – whilst also encouraging the players to engage in 1v1 battles and high levels of competition. She encourages a sense of joy as they enhance their mastery of the ball.

This highly skilful coach has positioned herself as an appropriate resource to the young people in her care, sensing that they probably don’t need any additional pressure than is already present simply by engaging with academy football. I did not get such a sense of surveillance at this place compared to others and I suspect it will yield better talent development outcomes.

I am aware that in some industries there is rigorous monitoring of time on task and productivity. I have, however, been fortunate to have operated predominantly in roles where I had guidance from senior leaders and a level of autonomy that allows me to deliver my role in my own personal manner.

This autonomy was not simply given without direction. My manager ensured that I was clear on the overarching mission that we were all in it for, as well as my part of the puzzle. I was the recipient of weekly or fortnightly catchups where progress in my area was discussed in a manner which felt safe to me, whilst also holding me to account.

However, this has not always been the case. I have also experienced at close hand senior leaders seemingly ruling with fear and overt scrutiny, rather than an appropriate level of challenge and support. My experience of this was that it was much more unhelpful than helpful. It caused anxiety in many and actually resulted in the more stubborn folk still doing things the way they wanted, when out of sight!

Surveillance shows up in many different ways. The French philosopher Michel Foucault studied the impact of how surveillance is used to control society. His 1975 book Discipline and Punish built on the theory of British philosopher Jeremy Bentham’s ‘panopticon’ as a metaphor for how power circulates through the use of surveillance, but it also talks to the positive impact upon self-discipline. (I recommend an internet search if you want to know more.)

The right balance of challenge and support

I wonder what the level of surveillance is within your environment. To what extent have you considered the consequences (intended or otherwise) of this subtle force on those within your care and guidance?

How does surveillance, and indeed pressure of any kind, show up in your environment?

For any of us who have read some research around optimal performance states, one is likely to agree that having a level of perceived pressure is probably useful, but too much can be challenging or even catastrophic to an individual or individuals. Think of the ‘inverted-U’ theory in the Yerkes-Dodson law, which is beautifully simple and has stuck with me since my undergraduate degree many, many years ago.

Of course, this subject talks to some complex topics and provokes several questions for leaders:

  • What sort of environment are you seeking to facilitate?
  • What are the performance outputs that are required from different individuals and teams in order to meet your organisational goals?
  • How do you want the people within your organisation to feel when they show up for work?
  • Have you created the space with other leaders in your organisation to have these conversations and agree what it is you are going after, and why?

Your answers may lead to consider how much surveillance might be helpful and how much deliberate pressure you apply.

As the proud father of a 12-year-old and a 9-year-old who both love playing football, I am not convinced that the level of surveillance I have described above would be optimal for them. I watch the joy in their faces when they play sport, as well as the moments of intense anger, sadness and frustration when things don’t go their way.

I approach my role as a parent to sit alongside them on this rollercoaster, seeking to be a resource rather than an added pressure. I love seeing them explore what is possible, rather than playing with a level of scrutiny and fear that might constrain them.

There is a time for extremely high levels of observation, monitoring and professionalism, but let’s consider when this might be appropriate… both for children and adults.

Iain Brunnschweiler runs the Focus Performance Consultancy. He is a former professional cricketer, has authored two published books, and previously served as the Head of Technical Development at Southampton Football Club.

What to read next

Performance Special Report – High Performance Unpacked

4 Oct 2024

Articles

AI Is Bringing Technique Coaching to Tennis, with Baseball and Cricket Next in Line

SportAI’s system can be used in conjunction with phone or camera footage to generate overlays that chart swing curves in tennis.

A Data & Innovation article brought to you by

sport techie
By Rob Schaefer
Weeks after closing a $1.8M seed funding round, computer vision-powered coaching and analysis platform SportAI has secured its first major commercial contract, inking a deal with racquet sports booking platform MATCHi.

Through the agreement, SportAI’s offerings will be available on the MATCHi TV streaming service, which is underpinned by cameras installed at 2,000 of MATCHi’s tennis and padel courts. The integration lets players access highlights and technical analyses of match footage on their phones. In all, MATCHi has a network of more than 1M users across 2,600 venues and 14,000 courts in 30 countries.

Financial and duration terms were not disclosed.

Oslo-based SportAI was co-founded by Lauren Pedersen, a New Zealand native who is combining passions for sport and technology to democratize access to swing technique analysis – first in racquet sports but with the aim to eventually expand into the likes of cricket, baseball and beyond.

Image: SportAI

“Technique coaching, specifically, is still very subjective and expensive and unscalable,” Pedersen told SBJ in a recent interview at the USTA Billie Jean King National Tennis Center, where she spent time during the U.S. Open pitching prospective clients. “If you have a tennis lesson pretty much anywhere, it’s easily going to cost $100 – and you might have a good coach, but if you had three or four good coaches looking at your technique, they would all say something different, and there would be no data to back up what they’re saying.”

SportAI’s system is hardware agnostic; its algorithms can be applied to phone or camera footage and generate overlays that chart swing curves (and compare those curves to professionals), ball strike timing and other statistics like hip or shoulder rotation and swing velocity. The system also provides textual feedback, which as of now is pulled from a matrix of preset options but could in the future tap into a large language model, Pedersen said.

Here, Pedersen demonstrates the technology analyzing her one-handed backhand.

“To get to technique analysis, the computer vision, the platform itself, has to identify the boundaries of the court, identify different players on the court, be able to pick up all the biometric movement,” Pedersen said. “Before we even get to the technique analysis, we’ve got a lot of the technical data, which provides heat maps and statistics as well. We can deliver all that, and then technique analysis or coaching on top of it.”

Pedersen is charting a B2B model for the company, wherein SportAI licenses access to its software to three key segments: racquet sports clubs and coaches, broadcasters, and equipment manufacturers. She did not disclose pricing but noted it is variable based on which analysis modules businesses subscribe to.

As a coaching tool, Pedersen asserts that SportAI can reinforce instruction with empirical data, expand coaches’ influence outside of traditional lesson hours by making swing analyses accessible remotely, and unlock incremental revenue by creating a premium digital offering coaches or clubs can charge members to use.

For broadcast, Pedersen envisions the potential to improve the less objective niches of common tennis analysis and introduce technique comparisons between players or digital twin visualizations.

Integrating with equipment manufacturers, Pedersen added, would bring the opportunity for increased personalization in matching players with the appropriate racquet for their skill level and play style.

This article was brought to you by SBJ Tech, a Leaders Group company. As a Leaders Performance Institute member, you are able to enjoy exclusive access to SBJ Tech content in the field of athletic performance.

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