7 Jan 2025
ArticlesFemale athlete health, mental performance, data-informed recruitment and leadership were foremost in conversations across the Leaders Performance Institute in December.
There was plenty on offer on our Intelligence Hub in December and here we bring you four key thoughts from the final weeks of 2024 to set you up for success in the months ahead.
Before we get into it, remember our first summit of the year takes place at Melbourne’s Glasshouse in just under four weeks’ time. More info here. We hope to see as many of you there as possible.
If there’s an upcoming virtual learning session that takes your fancy, please let a member of the Leaders Performance Institute team know.
Right, back to the matter at hand. Here are four themes that stood out in December.
That’s not really news and, to be fair, is not entirely representative either. We have sought to address the fine work being done (as well as the enduring iniquities) in our latest Performance Special Report, titled A Female Lens on Performance: what it takes to help women and girls thrive in elite sport.
The report, which is brought to you by our Partners Keiser, features Garga Caserta, the Head of Performance at NWSL side the Kansas City Current, who discusses the best ways to balance challenge and support for players.
He also touched upon his reluctance to chase ‘low-hanging fruit’ in women’s sport performance, particularly where data is lacking:
Elsewhere in the report, we spoke to:
We also pondered the potential implications of the gendered environment for female athletes and coaches.
Download A Female Lens on Performance now.
Be careful how you answer that question. If you feel that your mental performance coach never quite fulfils their remit, perhaps you’re not setting them up to be successful. It could be, as mental performance coach Aaron Walsh argues in this exclusive column, that you’re viewing their work from the wrong angle.
Walsh wrote:
Read the full article here.
Even if you are, you probably feel that you can tighten up processes here or look at things through a different lens there.
It was a theme that ran through our Kitman Labs podcast series where the Leaders Performance Institute was joined by Kitman Founder Stephen Smith to chat to a range of guests from across the world of soccer.
These included Dr Karl-Heinrich Dittmar, the Head of Medical at German Bundesliga champions Bayer Leverkusen. He spoke at length about the club’s efforts to use data to outmanoeuvre their rivals when recruiting:
During the course of this Kitman Labs series, we also spoke to:
It’s an age-old question, but no-one has really nailed it. Dan Jackson, the General Manager of Player Development & Leadership at the Adelaide Football Club is no exception.
“I can’t teach leadership,” he told the Leaders Performance Podcast. “I can help unlock what’s already in there.”
Jackson feels that leaders can be created. “Leadership is 100 per cent made, but it’s made from a very young age.”
Beyond the origins of leadership, Jackson also spoke about the importance of prioritising others in a team environment.
“Great sustainable teams are built in environments where everyone’s looking to help someone else out,” he adds. “When you fill someone else’s bucket, it fills yours.”
It’s well worth your time. The same can also be said for these other guests, who all joined our three-part Keiser Series podcast in December:
John Bull of Management Futures set out a series of easy-to-adopt measures that could make the difference between winning and losing.
It’s easy to say that, as a battle-weary 32-year-old facing a younger, stronger champion, Ali had little choice when selecting his approach.
Foreman had won 37 of his 40 fights by way of knockout and was confident of adding No 38 to his unbeaten record in the early hours of 30 October at Kinshasa’s packed Stade du Mai 20.
Yet Ali later said his decision to stay on the ropes and allow Foreman to tire, which set him up to secure an eighth-round knockout, was made on the fly. He backed himself to absorb Foreman’s punishing body blows and wait for his moment. Foreman had only been taken to eight rounds four times previously in his career, so there were question marks over his stamina. The longer Ali could last – easier said than done – the greater his chances.
“I didn’t really plan what happened that night,” said Ali in 1989. “But when a fighter gets in the ring, he has to adjust to the conditions he faces.”
That Foreman could be lured into rope-a-dope was at least deemed possible by Ali’s coach, Angelo Dundee, who was seen loosening the ropes (to make leaning back easier) prior to the fighters’ ring walks. But that’s another story.
Ali’s defensive tactics, particularly during the fight’s final rounds, chimed with John Bull, the Director & Lead for High Performance Research at Management Futures (and big Ali fan), as he told an audience at the 2023 Leaders Sport Performance Summit in London.
Of his hero, Bull explained that a wave of fear came over Ali “for the first time in his career” as he sat in his corner at the end of the first round.
“Ali was really scared; and then 20 seconds later said to himself ‘I’m going to need to outthink this guy’,” Bull said.
Outthink Foreman Ali did; and Bull argued that such adaptability could be commonplace in sport with the right approach.
“I do believe some people are more naturally creative, but there are ways and structures that help anyone become more creative,” he continued while likening the process to strengthening muscles.
“What I love about these techniques is you can learn them really quickly. Practise any of these techniques for more than 15 minutes and you will be better than most people.”
These are the techniques Bull shared with the audience.
The STOP process for creative problem-solving

“I love STOP,” said Bull. “It’s a really simple way to get people thinking about ‘how are we doing that?’ How often do we take the STOP moments during a game, during the season etc. It’s a quick, short use of time.”
Bull then presented five strategies for encouraging athletes to adapt to the challenges or opponents facing them.
If you can find new ways to consider your problems, it can open up new ways of thinking.
Bull used the example of an elevator. Perhaps your goal is to make the elevator go faster, but what if your aim was to make the wait less annoying?
“Most hotels will put a mirror beside the elevator,” he said. “That seems to kill time when we’re looking at ourselves in a mirror.”
Bull suggested we “think of at least three different ways we could define our goal, to help open up new ways of thinking about the problem”.
If you can map the different categories of possible solutions it can prevent you narrowing in on just one type of solution.
Bull asked members of the audience to take a pen and piece of paper and write down as many sports as they could think of in one minute.
He then proposed a rerun of the exercise where the paper includes sub-categories such as ‘team’, ‘individual’ or ‘in or on water’. It might look like this:

“What mind mapping is very good at doing is getting us to think more broadly,” said Bull. “What we tend to do when we’re being creative is we’ll come up with one or two ideas quickly as you would have been doing there, but then we tend to stay in that same vein of thought. So if I come at this using mind mapping, the first question you ask yourself mind mapping is not what sports can I think of, but what categories. Once you come up with a category, the brain very quickly accesses four to seven ideas.”
Step change thinking is the idea of setting a very stretching goal and then thinking how that could be possible.
Bull posed two questions:
He shared the following example:

To underline his point, Bull explained that step change goals are common at Google where employees often set – and meet – seemingly impossible goals. “They’ll take any performance measure they want to get creative with and they’ll say ‘times it by ten’ and ask ‘how would we do that at a ridiculous level?’ just to provoke creative approaches.”
This notion is straightforward enough:
Bull cited the real-world example of paramedics in England. Providers of ambulatory care would like to reach people who suffer heart attacks within eight minutes, which is impossible by road in areas such as rural Norfolk in East Anglia. “You ask ‘how could we make that happen?’ And the answer that came up was you could train someone in every community to be able to keep someone alive until the first-responders arrive.”
Sport is not life and death, but a similar thought process could prove useful.
Who has already solved your problem and what can you learn from them?
In answering this question, New Zealand rugby, as Bull explained, turned to ballet for help with its lineout lifting.
“Rugby’s been doing this for 25 years in terms of assisted lineouts. Ballet’s been doing this for a few hundred years – they probably know a little bit more about it, so it’s that idea of going outside.”
When it comes to untapped performance potential, female athletes and coaches often have the most to gain. And as we’ve tried to demonstrate across this Special Report, produced with the support of our partners at Keiser, there are significant strides being made towards those gains at various elite sports organisations across the world.
With contributions from practitioners in American soccer, at High Performance Sport New Zealand and England Rugby, as well as research from the Universities of Nottingham and Manitoba, this report identifies best-in-class work being done in the fields of S&C for female soccer players; maternity and motherhood in English rugby; coach development across New Zealand sport; and the injury risks posed by gendered environments.
Complete this form to access your free copy of A Female Lens on Performance and see for yourself how the performance ceiling for women athletes and coaches can be raised.
18 Dec 2024
PodcastsFlo Laing of Scotland Rugby discusses her work with the Scotland Women’s national team.
A podcast brought to you by our Main Partners
“It’s got to be the World Cup,” says Scotland women’s Lead Physiotherapist.
The competition will be hosted across the border in England and starts in August. Laing says it has been the Scotland team’s “north star” for several years.
During the course of our conversation – the second of three in this Keiser podcast series – we spoke about her work in women’s rugby at a time where the sport is starting to capture the public’s imagination and performance standards are rising faster than ever for the women players who compete [4:00].
Elsewhere, Laing discusses her leadership style, which is very much about putting people at ease [18:00]; she also talks about the most pressing issues in female athlete health [28:40]; as well as the transferable skills she’s learned from her time working for Sport Scotland [12:30].
Listen above and subscribe today on iTunes, Spotify, Stitcher and Overcast, or your chosen podcast platform.
12 Dec 2024
ArticlesIn the fourth part of his ongoing miniseries, mental performance coach Aaron Walsh says that your mental performance coach can only be a facilitator – it takes everyone within a team to deliver a mental performance program.
To successfully integrate the work, teams need to understand what a mental performance coach can do to elevate performance and how to deliver that work most effectively. Traditionally, the delivery model has involved one person attempting to meet the needs of everyone in the environment. This often leads to frustration for both the team and the provider. The team feels like the demands are only sometimes met, while the provider feels more time is needed.
A more effective model is viewing the provider as a facilitator, where they engage the key leaders in the environment and help drive the work. Yes, contexts will be provided for the provider to deliver critical messages and practices directly. Still, as we know, the mental side of performance happens every day and all the time.
To clarify this, I will examine four specific areas related to team performance where the mental skills coach can support key individuals and deliver crucial work.
Coach support
The coaching group, particularly the head coach, will have the most significant influence on any team environment. Their messages shape the players’ mindsets, and if they have the tools, they can be effective real-time psychologists for the playing group.
They must also navigate the pressure of working in a results-based business as a group. Recent research has revealed that the coach’s well-being is a genuine concern. The hours they work, the consistently tough decisions they make, and the lack of ongoing job security create a recipe that challenges and, at times, compromises their mental health.
What this looks like day to day
Player leadership group
An additional key group that drives the work is the senior playing group. We know that high-performing teams require high-performing leaders. These individuals wield significant influence and are often the “gatekeepers” who determine the rest of the team’s engagement. Their role is pivotal, and their impact is substantial. Without their “buy-in,” the work will fail to embed as it will depend on one individual driving everything.
What this looks like day to day
Creating and maintaining an environment that empowers performance
Anyone involved in a team recognises the connection between environment and performance. Group dynamics and how people feel within a team have the most significant effect on mindset. We are hardwired to seek belonging and need to be connected to the team’s purpose, the people we work with, and what our role is that helps performance.
When these realities are met, people can pour their energy and focus into the team’s shared mission. They can lock into their role and the tasks they are asked to deliver. They can be themselves, feel respected and know that they matter. By feeling included, they become better teammates and performers.
We can provide all the tools, such as breathing, meditation, and visualisation, but we won’t get the most out of our people if we neglect these core needs.
What this looks like day to day
Mental performance training
The final aspect to examine is mental skills training. I have written extensively about this in previous articles. However, we have a simple goal with this work: We want our athletes to be able to deliver their best when it matters most. Typically, this work has been viewed through the lens of one-on-one work. These are important, but there is also value in delivering group sessions.
I prefer to periodise these sessions, similar to preparing the body for a season. We can use The pre-season aims to build foundational mental principles and skills. Subjects like understanding pressure, where it comes from, and how it affects us are good starting points. The goal is to have everyone aligned and create clarity around what messages will be Important during the season. I like to keep these sessions to 10-15 minutes and create some. level of introspection and interaction. During the season, we can refer back to this foundation and make it relevant to what happens in any given week. This prevents us from flooding the players with new and unnecessary information.
I use the mental skills framework discussed in the second article for the one-on-one work. I go through this with each player each preseason and ask them to identify some areas they believe will be critical to their performance that year. This keeps the one-on-one focused and purposeful, avoiding another meaningless “catch-up” during the season’s business. We can adjust as needs arise, but the work is mainly strategic and avoids bouncing around subjects as a reaction to any given week.
What this looks like day to day
Reflection questions
Further reading:
Your Mental Skills Work Must Be Simple, Relevant and Applicable
29 Nov 2024
ArticlesPrevent Biometrics’ new device has been introduced to augment World Rugby’s Head Impact Assessment protocol and lay the groundwork for long-term study of head impacts in contact sports
Main photo courtesy of World Rugby

It’s why he calls Prevent’s sensor-embedded mouth guards, which track linear and angular accelerations, providing what experts say is a more accurate measure of head impact than other methods such as helmet sensors, “the most important technology in sports.”
“We’re the data. We are not diagnostic,” Shogren said. “But if you don’t have the data, you can’t do much.”
As a focus on head impact reduction in collision sports — e.g., the NFL’s in-game authorization of Guardian Caps for this season — grabs headlines domestically, Prevent and years-long collaborator World Rugby are embarking on their largest data collection effort on the subject yet, and on a global scale.
Since January, World Rugby required that athletes competing in its elite-level competitions wear Prevent’s instrumented mouth guards, a deployment that will ultimately encompass 8,000 players. The aim: to both augment World Rugby’s Head Impact Assessment protocol and lay the groundwork for long-term study of head impacts in contact sports.
Dr Joe Maroon co-developed the ubiquitous ImPACT concussion management protocol, worked as the Pittsburgh Steelers’ team neurosurgeon for more than three decades and is now a Prevent adviser. He said World Rugby is “leading the charge” in concussion management, adding that smart mouth guards could eventually permeate contact sports such as American football, wrestling, lacrosse and soccer.
“We took ImPACT and other management tools to World Rugby 10, 15 years ago,” Maroon said. “World Rugby now is bringing another tool back to the sports in the United States.”
■ ■ ■ ■
The mouth guard mandate necessitated a $2.4 million investment from World Rugby, which covered fitting (via teeth scans), producing and delivering the gear, plus equipping teams with support staff to help operate the technology and analyze the data collected. The custom-fit mouth guards typically price between $225 and $250, Shogren said.

The mouth guards detect hard impacts as an early warning of possible concussions. [Photo: Prevent Biometrics]
“To draw any kind of meaningful analysis, you need to have hundreds of these [concussive] events, not tens,” said Falvey. “Our first priority at the moment is making sure the [impact] threshold is as clinically relevant as it should be.”
Prevent’s mouth guards trigger a Bluetooth alert upon registering a linear or angular acceleration above thresholds set by World Rugby, at which point the player is pulled from the game to undergo evaluation for a possible concussion. (Players can still be flagged for assessment based on observable clinical symptoms, independent of the mouth guard.)
“We’re not using this as a concussion detection device. We’re using it as a device that picks up a large impact,” Falvey said. “A concussion actually is a clinical diagnosis. There’s more to it than just an impact. There’s how the player is, what their previous exposure is, what their age is, what their concussion history is.
“It’s never going to be just about the impact. But that impact is putting the right players in front of us to have a look at.”
So far, unique alerts triggered solely by a mouth guard are adding an average of one extra stoppage every three games, he said. He added that 43% of total concussions logged across World Rugby competitions have triggered a mouth guard alert, and 35% of mouth guard alerts have ultimately correlated with a concussion diagnosis. According to Falvey, that 35% rate is in line with other individual subtests within the head injury assessment protocol, which include assessments of symptoms, memory and balance.
The hope is that having as many guardrails as possible in the protocol will continue to increase its overall accuracy and mitigate cases in which athletes continue to compete with a concussion. Citing research conducted by the University of Pittsburgh, Falvey noted that every 15 minutes a player continues playing after a concussive event, their recovery time is lengthened by three days. That comes with medical risks — for example, issues with non-resolving concussions — and, of course, the business impact that dovetails off player absences.
“None of the subtests on their own are fantastic, but the diagnostic accuracy of the HIA protocol [as a whole] is about 88%,” Falvey said. “That’s as good as an MRI for tendinopathy in your shoulder. When we are able to look back on this year, we feel this is going to have improved the accuracy above 88%. It’s another piece, which is as good as any of the other subtests so far.”
■ ■ ■ ■
Ultimately, World Rugby hopes to leverage the wealth of impact data it is collecting, high-impact and otherwise, to inform rule changes or best practices for competition and training. Falvey cited a dataset of 35 players who play the same position from a recent competition as an example.
“One player was getting nearly six times the number of impact events that a player in their position was getting in the same tournament,” he said. “It may be that they’re involved in more tackle events. But it also might be that their technique isn’t as good as it should be. Doing something about that can significantly improve that player’s health and welfare and make playing the game safer.”
Falvey will present findings from the first year of the mandate in early 2025 at a meeting of the International Collision Sport Group, a collection of collision sports medical leaders, including from the NFL and NHL.
“It’s a scenario where everybody helps everybody out in this space,” Falvey said. “It’s all about getting to the right answer as fast as we can.”
This article was brought to you by SBJ Tech, a Leaders Group company. As a Leaders Performance Institute member, you are able to enjoy exclusive access to SBJ Tech content in the field of athletic performance.
In the third part of his ongoing miniseries, mental performance coach Aaron Walsh says that the key to integrated mental skills work is a better understanding of your athletes’ needs and their competition.
I wanted to understand the perceived gap between value and impact and embarked on a research project whereby I contacted 35 head coaches and performance directors and asked three questions.
The first two were ‘yes’ or ‘no’ questions:
The third question was open-ended:
One of my significant findings was that the information delivered to the players, coaches, and staff wasn’t consistently effective. This is understandable; psychology is a vast subject, and translating the principles that underpin the work can be difficult. However, the last thing a provider wants to do is add a layer of complexity for athletes who already have the burden of processing a lot of information.
To address this, I will examine a couple of areas we can focus on to ensure the content we deliver is meaningful and impactful. We want it to enhance performance and provide the necessary information, tools, and support for our players and staff to perform at their best when pressure is present. The first area of focus is determining what content is needed for our teams.
To illustrate this, I will look at the different natures of the sports our athletes participate in and how that shapes what we engage them with.
Looking for the clues
When determining what content to deliver, our first reference point will be something other than a textbook or theory. We will use what we know about psychology extensively, but we need to ask a more critical question before we dive into it.
What are the mental demands of the sport?
This seems a simple question, but it forces us to eliminate supercilious issues and allows us to identify where we can bring value to the athlete. To help us answer this question, I have divided sports into three categories. The reason for doing this is the nature of the sport will tell us what challenges the athlete is likely to face.
The categories below are not black and white in their definition; for example, in some sports, you have moments when you are required to initiate the movement (A lineout throw in Rugby, a free kick in football, a free throw in basketball). Still, most of the time, you are responding to movement. In other sports, you only initiate the movement (golf, archery, jumps in athletics).
Defining these challenges allows us to tailor our content to meet those needs. In other words, we become relevant. For the sake of brevity, I will define the mental challenges of the sports involved and give three mental skills to enhance performance. This is not intended to be a comprehensive list but rather a snapshot identifying the demands and skills required to succeed.
The name and nature of endurance sports give us immediate insight into their challenges. How do you mentally stay engaged in a mundane task that is causing significant pain?!! Endurance athletes are different beasts. To be successful, they must develop the ability to tolerate discomfort and resist the temptation to back off or quit. This becomes essential during long-duration efforts.
Key mental skills required
Most sports require the athlete to respond to movement to be successful. This includes both a moving ball and opposition. The nature of the games, from basketball to football to rugby, is fast-paced, and participants must make numerous decisions under fatigue and pressure. This is often accompanied by strategic demands, with various game plans that must be executed for the team to perform well. As the introduction mentions, these sports are intertwined with moments where the athlete must initiate the movement.
Key mental skills required
These tend to be the sports where perceived mental failure occurs. How many of us have watched an athlete with a putt to win or a kick to seal victory, and those athletes succumb to pressure? What makes these sports so demanding is that you have time to think when you initiate the movement. Unlike responsive sports, where you are primarily instinctive and reactive, these sports ask the athlete to prepare for a difficult task, fully aware of what is at stake.
Key mental skills required
One further layer of having demand-based content is making it positionally specific. In a team sport, what will be required will be different. A goalkeeper will be different from a forward, and a front rower in Rugby will be different from a fly-half. A quarterback will be different from a lineman. The more we can dig into these demands, the more relevant our content will be.
Three principles to guide our content
The second aspect of enhancing engagement is related to how we present to the athletes. Once we identify what needs to be delivered, how do we maximise our time with the athletes so the work is meaningful to them?
Below are three principles I have leaned on to make this happen:
Reflection questions
Further reading
What we learned about turning underperformance into success at the Leaders Sport Performance Summit.
An article brought to you by our Event Partners

A rich seam of answers ran through both days of this month’s Leaders Sport Performance Summit at the Kia Oval in London.
We listened to speakers from various sports organisations discuss their responses to setbacks. Teams including Chelsea, Racing 92, Harlequins and the Sydney Swans laid it all on the table. Several explained how they managed to turn things around.
Stephan Lewies, for example, captained a Quins team to victory over Saracens in October; their 17-10 win ending a miserable run of eight consecutive defeats to their Premiership rivals.
“Coming off a record like that,” said the South African lock, “you often look for answers in the wrong place.” Lewies explained that season after season Quins would change their usual approach when facing Saracens. This season they stuck to their guns and it paid off.
“When the pressure came on in this game, [we turned to] something we’d done for the whole season, for years previously, versus something new in the pressured moment.”
Kudos to Quins, but neither they nor anyone in sport has dealt with the difficulty of landing a probe on Mercury or the conundrum of trying to thaw a microscopic strand of ice on the lens of a space telescope 1.5 million km from Earth.
For Carole Mundell, the Director of Science at the European Space Agency [ESA], such stories represent another day at the office. Crisis after celestial crisis is routinely averted on Mundell’s watch by some of the brightest minds in astrophysics.
Of ESA’s triumphant run-in with the intrusive ice, she said: “Data gives you information. Information gives you knowledge. Knowledge only gives you insight and wisdom for action if you really understand what it’s telling you and how to interpret it with your own experience on top of that.”
Mundell feared impostor syndrome when stepping onto the Oval stage but her words instantly resonated with an audience of coaches and practitioners.
They also lead us nicely back to our original question: how do you turn setbacks into springboards? We bring you six interrelated smart tips from across both days of the summit.
1. Find the right skills to help you in a crisis
How does it feel to be under the cosh in your role? What tools do you lack in those moments? Carole Mundell has allowed herself to be shaped both by the crises she’s confronted and the organisation she leads. Instinctively, she’s a creative scientist, a physicist with the urge to investigate independently. Yet her work at ESA requires her to think like an engineer and commit to the team; these newly acquired skills have proven crucial in moments of crisis.
Carole Mundell
2. Seek key allies above you
Racing 92 were treading water in France’s Top 14 league when they appointed Stuart Lancaster as Director of Rugby. Lancaster, whose tenure began in 2023, was hired to transform their fortunes, but faced considerable obstacles. Language was one, culture another; he also knew he’d be working under his predecessor, Laurent Travers. Nevertheless, Lancaster felt that he was “pushing on an open door” thanks to the quality of his coaching work with England (2011-2015) and, in particular, Leinster (2016-2023).
The big question he asked himself was: should he tiptoe in or smash down the door? As Racing’s revival required more than a cosmetic makeover, he opted for the latter. With the help of his French coaching staff, Lancaster introduced a new working week, a new playbook, and called time on Racing’s long lunch culture. He could disregard those who labelled him an ignorant ‘Anglo-Saxon’ thanks to the relationships he forged with Travers and the Racing board.
Stuart Lancaster
3. Who are your key influencers?
The Sydney Swans had to dust themselves off following their 2022 AFL Grand Final defeat. John Longmire, who this week stepped down as the Swans’ Senior Coach, led them back to the Grand Final again this year. Since leaving London, he has handed the reins to his assistant Dean Cox, who will renew the team’s fight for a first flag since 2012. The factors that propel a team one season will not necessarily apply the next, but Cox is sure to emulate Longmire in learning and applying the lessons from another painful defeat. In dealing with setbacks, Longmire always leaned heavily on the key influencers in his “ecosystem”.
John Longmire
4. Don’t be afraid to let the wrong people walk away
When Chelsea won the Champions League in 2021, the club would not have expected to slump to a 12th-place finish in the Premier League just two years later. Nor would they have predicted the organisation narrowly avoiding oblivion and a subsequent change of ownership. Bryce Cavanagh was hired as Performance Director in the summer of 2023 and, while he has long been considered one of the best in the business, an arduous task awaited him.
He admitted his presence created a sense of risk and vulnerability in some quarters, but he was fair in setting out his stall. Some relished the challenge of staying to help build a fresh performance strategy (a work in progress, he admitted), but others sought roles elsewhere. Cavanagh was willing to let them go.
Bryce Cavanagh
5. Have the difficult conversations quickly
As captain of Harlequins, Stephan Lewies regularly faces difficult conversations. They are of added importance when the chips are down and tempers are frayed. Time and again, as Lewies explained, he has been able to plot a path out of disharmony by being proactive, acting fast and ultimately putting the team first. A leader should also strive to understand multiple points of view without leaping to conclusions.
Stephan Lewies
6. Prioritise your stress and emotional responses
Success and failure both present psychological and emotional challenges. In 2021, the UK Sports Institute introduced its ‘Performance Decompression’ tool to help athletes and support staff transition back to daily life following intense competition periods. The tool consists of four phases: first there’s the post-event ‘hot debrief’ followed by ‘time zero’, which, as the UKSI website explains, focuses on ‘restorative care in a soothing place’; then it’s ‘process the emotion’ and, finally, a ‘performance debrief’.
The tool can be used anywhere. British 1,500m runner Jake Wightman, for example, chose a sofa in a Twickenham café to unpick his underperformance at the Tokyo Olympics. A year later he was world champion and, while there was much more to it, psychologist Sarah Cecil believes the tool helped Wightman to plot his comeback. She and the UKSI’s Head of Performance Psychology, Danielle Adams Norenburg, are also happy to teach their tool to any individual or organisation who may find it useful.
Sarah Cecil
18 Nov 2024
ArticlesThe Leaders Performance Institute reflects on an afternoon of learning at the Tate Modern.
Clancy, a learning and development consultant with the Houston Texans and Director at The Nxt Level Group, was speaking at the October launch of his new book Essential Skills for Physiotherapists: a Personal and Professional Development Framework at London’s Tate Modern Gallery.
“Maybe this day will make you think a little bit more into that question,” he continued.
The gallery’s East Room, with its panoramic views of London, is a suitable backdrop for some of the brightest minds in sports science and medicine. Each of them knows there’s more to their success than talent.
“When we’re in college, we’re taught the technical, clinical, hard skills, but it’s the soft skills that make a difference,” said Clancy.
Essential Skills is an effort to address that reality, bringing together as it does experts who, in some cases, had never previously met in order to collaborate. “That’s the beauty of the book because it shows we can all get better together.”
The book’s proceeds will go to Children’s Health Ireland [CHI], a cause dear to Clancy and his family given the care they have provided to his four-year-old daughter Grace. “This way I can help people like my daughter and her friends.”
Clancy then introduced his roster of speakers – friends, collaborators and mentors – all of whom had wisdom to share.
Here, the Leaders Performance Institute picks out five thinking points to help you reflect on Clancy’s original question: are you doing what you want to be doing?
1. Define the behaviours that will take you from potential to peak
First onstage was James Kerr, the author of the renowned Legacy, who detailed the lessons leaders can take from New Zealand’s All Blacks.
He explained that the right behaviours are the real “force multiplier”. Good behaviours, whether you’re an athlete, coach or practitioner, will “take you from potential to peak more consistently”.
For the All Blacks, that may mean ‘sweeping the sheds’ but how does that look in your environment? What will enable you to show up more often and apply the right behaviours?
2. Seek to understand, find common ground
Behaviours shouldn’t be separated from your values, but how comfortable are you calling out poor behaviours? Any discomfort you feel may be amplified if you’re a woman trying to progress in a male-dominated environment.
Alicia Tang, the Head of Academy Medicine & Physical Performance at Derby County, recognises this “internal battle” well enough and believes the first step is to speak to the relevant stakeholders. “Seek to understand, find common ground, and then work on the resolution,” she said during the second session.
This view is shared by business consultant Michelle Carney, who said, “If you meet people where they are, you’ll find the right people”. They will not only be colleagues but allies.
“I think it’s definitely empowering when you have those people around you,” says Ashar Magoba, the Lead Academy Physiotherapist at Charlton Athletic, who is also starting to work with the club’s first team. “Perhaps those people can see something in you that you don’t quite yet see yet.”
3. Take a look over the fence
Where do you look for insights and inspiration? Jack McCaffrey, a six-time All-Ireland Senior Football champion with Dublin GAA, enjoys himself in his day job as a paediatric doctor at CHI at Temple Street in Dublin. “I get to hang out with kids all day; and kids are just great,” he told performance coach Ronan Conway during their fireside chat in session three.
In some ways, McCaffrey’s medical career is a sanctuary from his Gaelic football (particularly following a bad result). One could say the players of the strictly amateur Gaelic games in Ireland have a natural separation between the athlete and person that can often be lost in professional sports.
During his intercounty career, McCaffrey’s work also gave him lessons to take back to the Dublin panel, where the training environment was, to all intents and purposes, a professional setting.
“Most of my learning of dealing with high-pressure situations has come from work,” he said. “How to remain cool, how to have feedback loops, how to make sure you’re sticking to algorithms.”
4. Find the information in your trauma
In sport, we continually speak of ‘controlling the controllables’ and yet 95% of human brain activity is subconscious. It is a troubling thought for life coach Mark Whittle, the Founder of the Take Flight performance consultancy, as he told us during the fourth session.
His presentation returned to the question of behaviours, which he said are governed by both our drive towards pleasure and wish to avoid pain. Tied up in that avoidance of pain is fear, which can be born of trauma.
Consider a setback you’ve suffered: how can you learn from that event and respond appropriately? “What can you make it mean?” Whittle asked the audience.
5. Identify your gaps
It takes humility to recognise what it takes to excel in a new role. In the final session, Jeff Konin and Trevor Bates warn of the Peter Principle. The concept, devised by psychologist Laurence J Peter, states that people tend to be promoted to their ‘level of respective incompetence’. Think of the supreme technician who, upon promotion, finds themselves overwhelmed as a manager tasked for the first time with leading people.
For Konin, the important thing is finding your ‘where’ when looking five or ten years into the future. “What skills do you need that you don’t currently possess?” said the Clinical Professor from Florida International University.
Similarly, Bates may be the President & CEO of Mercy College in Ohio, but he has no problem with being the “pupil”. He said: “I might be the one who moves a programme forward, but intellectually I might be a pupil in that space.”

Essential Skills for Physiotherapists: a Personal and Professional Development Framework is available now from Elsevier.
13 Nov 2024
ArticlesIn the second part of our miniseries, mental performance coach Aaron Walsh explains the importance of a vision, philosophy and framework.
Do we focus on increasing capability or reducing interference as a primary strategy?
In theory, most would agree with increasing capability but, in practice, our coaching models are often dominated by reducing interference.
There’s a time and a place for work-ons but, from a mental perspective, when we overfocus on weaknesses, players can become oversensitive to threats that could impact performance. Their thoughts drift towards what could go wrong and how those weaknesses could be exposed.
When we focus on their strengths, they are more likely to look for opportunities to express those positive points of difference. Rather than being anxious about performing, they are excited.
Your mental performance work should align with your overall performance philosophy and beliefs about how we get the most out of the people we leads, but once a team has decided on an approach to increasing its mental performance, there needs to be some strategy around the work. To do this, there are three questions to guide us:
Creating a vision for the work
Let’s start with the end in mind. What would success look like if we nail this work?
This question lets us capture something tangible and provides strategic direction with clear outcomes. It anchors us in reality while buffering us from the temptation to be reactive when various challenges arise.
Here is an example of a vision statement we can use:
‘We want to produce self-sufficient athletes who can embrace the demands of being a professional athlete while delivering their best when it matters the most.’
Success is clear. There is no ambiguity, and everyone involved in the program can align around this vision.
Capturing your philosophy
Secondly, having a philosophy about how we will achieve the vision is vital. This is more about ‘how’ we will approach the work and what will guide the delivery of the program. This should capture and reflect our broader high-performance beliefs around growth and development.
There is an equation we can use to help us define this.
High Performance = Capability – Interference
This definition poses a critical question for everyone in the performance space.
As asked above, when finding the most effective way to develop our people, do we focus on increasing capability or reducing interference as a primary strategy?
We can all think of coaches who start a review with clips about poor aspects of the team’s performance and it is normal for players to have those aforementioned work-ons at the beginning of each week.
This is not to say that there is no place for this, but we select players because of what they can do. It’s their strengths and their ability to impact the game that make them valuable members of a team. Furthermore, if all we give them are areas of their game to work on and if they change week by week depending on their game, then we endanger development through inconsistency.
Whatever your agreed approach to mental performance, it should align with our overall performance philosophy and beliefs about how to get the most out of the people we lead.
The right framework
With the vast nature of subjects and focus areas within sports psychology, it is often daunting for providers and teams to know where to start. However, a simple framework can create a strategic approach that brings clarity and direction to the work. This prevents the provider from bouncing around different subjects weekly and not building anything of substance.

The framework above is anchored in the philosophy introduced previously, which states mental skills exist to help people grow and maximise their capability. It intentionally starts with foundational subjects that build upon each other. The reason for this is linked to the growing prominence of the mental side of performance. With more discussions occurring, more articles being written, and the emergence of social media, there is a danger of replacing foundations with tools.
Here’s what I mean: subjects like mindfulness, breathing, and visualisation are helpful and, in some cases, necessary. However, they are just tools that can help under pressure. Dealing with pressure will be much more effective if these tools are married to other critical mental skills. This framework aims to introduce these skills systematically and purposely so the athlete is well equipped for the various challenges they will face. From experience, athletes who know how to grow themselves and their mindset find pressure, something they can face and overcome. Giving a few tools won’t accomplish that.
Grow yourself
The first aspect of the framework lays the foundation for mental performance. When discussing this with an athlete, we can introduce and define it by asking five questions.
Purpose: We want athletes connected to a purpose that fuels their performance. Every athlete will face challenging periods throughout their career, whether it’s injury, non-selection, or a loss of form; there are moments where doubt emerges that can potentially derail their journey. Being connected to why they play the sport and accessing that passion provides perseverance and focus during these difficult times.
Goals: Knowing what you are trying to accomplish is vital for any athlete. To understand this, here is a simple analogy. When we want to get somewhere in our vehicles, we set the destination in our GPS. We do this so we don’t get lost and waste time getting to where we want to. This is the same for an athlete; without clear goals, they can spend much time going in different directions and not get closer to their desired destination.
Planning: Once we know where we are going, we must understand how we will get there. This is where a good plan is invaluable. To continue the analogy above, a GPS provides clear steps so we arrive at the right place at the right time. Many athletes set goals and fail to determine what they must do to get there. A performance roadmap creates a focus on the right areas of development that will be critical to achieving what the athlete has set out to do
Ownership: I was recently asked what characteristics are shared among the best athletes I have worked with. Though there are many that they share, one sticks out. They take ownership of their careers. They drive the different aspects of performance and see those around them as key supporters. They don’t make excuses or play “victim” if things don’t go their way. One key aspect of this is how they use their time; they have a weekly schedule that is linked to the goals they have and the plans they have in place. They are purposeful and hold themselves accountable.
Support: The final aspect of growing yourself is about support. Throughout their career, athletes will have numerous and different perspectives offered by coaches, support staff, and agents. They need to be clear about what voices are essential. Having a clear support circle is critical so they stay on track and have the encouragement to get where they want to be.
Grow your mindset
The second aspect of the framework is grow your mindset. American psychologist Michael Gervais defines mindset as “how we see ourselves and the world we live in.” This is critical for athletes. Here are a few examples of the power of the mindset
Constant Improvement: Are athletes focused on getting better every day? Do they have a process in place to achieve this? Can they be consistent regardless of what happened the day or week before? Can they manoeuvre through the highs and lows of the game and remain anchored to their pursuit of being their best? They can reduce all the noise of competing by returning to a simple question: “How do I get better today?”
Opportunity-focused: Do they view themselves as competent, and is it an opportunity to express themselves? Or do they see themselves as imposters, and is the game a place where they get exposed? One mindset produces trust and excitement, while the other produces doubt and anxiety, both significantly impacting performance.
Antifragile: Author Nassim Nicholas Taleb defines antifragility ‘as something beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better.’ This is particularly relevant for athletes, as adversity, disappointment, and failure are common obstacles they will face. Do they see this as something that destroys them or something they can learn from and be better than ever? Their mindset towards challenges is a significant indicator of future decline or growth.
Growing under pressure
The final aspect of the framework is how we deal with pressure. Most people see pressure as something to be avoided at all costs. Certain situations cause deeply uncomfortable feelings. Without the right strategy, pressure can feel unmanageable and, at times, paralysing. For athletes, there is no option to avoid pressure if they want to be successful. Therefore, they must have the tools to approach it confidently and believe it is a place where they can succeed.
As mentioned above, there are many practices and tools related to pressure. Once we have the foundations in place, they are valuable. For the sake of brevity, I won’t go into all the tools, but there is a clear outcome no matter what we use.
We want to be able to deliver our best when it matters the most.
Below are three things we can focus on to help our athletes be at their best in the big moments
1. Get calm: Under pressure, the nervous system can cause chaos. Our minds begin to race, and our bodies react. Our first port of call is getting calm so we can deal with the moment in front of us.
2. Get clear: Once we are calm, we need to manage our focus. Often, under pressure, there is a temptation to go to the outcome of a game or the consequence of getting things wrong. We want to eliminate that distraction and focus on the task at hand.
3. Let go: The final reality that can help us when pressure is present is letting go. This requires us to trust what we have at that moment and surrender. The more we try to control, the less instinctive we will become. Athletes are at their best when they are free, trust their skillset, and play what’s in front of them.
In conclusion, a mental performance program will only be effective if there is a clear strategy behind it. Here are a few questions to help stimulate this:
Further reading from Aaron Walsh:
Why the Upswell in Demand for Mental Skills Is Not Being Translated into Effective Work