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3 Feb 2026

Articles

How Do you Track Resilience in Academy Football Players?

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Ben Ashdown and Mustafa Sarkar of Nottingham Trent University are working on a research programme aimed at providing an evidence-informed and objective approach to tracking resilience on the pitch.

Main Image: Thomas Eisenhuth/Getty Images

By John Portch
Football academies tend to prize resilience, but few can agree on a definition.

“Even within the same football academy we’ve seen staff have different views of what resilience is,” Ben Ashdown, a Senior Lecturer in Sport and Exercise Psychology and Lead Researcher at Nottingham Trent University, tells the Leaders Performance Institute on Teams.

“They’ll say ‘resilience is a really important part of our philosophy but actually we don’t really know what it is, we don’t really know how to measure or assess it, we don’t really know how to track it’,” says Dr Mustafa Sarkar, who also joins the call. He is an Associate Professor of Sport and Performance Psychology at Nottingham Trent and Lead Supervisor of the research programme.

Together, alongside Dr Chris Saward, Dr Nathan Cobb, and Dr Julie Johnston at Nottingham Trent University, they are leading a research programme to identify behavioural indicators of resilience in English academy football and develop a resilience behaviours observational tool. As part of the research, they have worked with academy stakeholders including coaches, psychologists, scouts, and analysts. They are also conducting a season-long study at a Category One academy (Derby County Football Club).

Based on their research, they have found that resilience behaviours can be categorised under six themes:

At the end of this research programme, they hope to have developed a tool for sport psychologists and coaches primarily, with some benefit to analysts who might contribute to the tracking of these behaviours through video-based analysis.

Sarkar says: “We don’t necessarily see it as a tool for identifying talent. I think it would be more as a conversation-starter with a player for player development purposes.”

Resilience: a behavioural response

As the exploration, measurement, and assessment of resilience in sport has tended to rely on self-report alone, myths and misconceptions have emerged (such as resilience being related to endurance and the suppression of emotion), and there is a gap between what resilience truly entails and what practitioners witness on the pitch.

“Coaches and support staff are starting to recognise that both physical and mental rest are critical to sustained resilience over time,” says Sarkar who has spent time with academy stakeholders dispelling those myths and misconceptions. “Part of resilience is about helping individuals to develop their thought and emotional awareness. It is not about encouraging people to hide their emotions”.

Additionally, “resilience requires more nuanced (context-specific) language because a person’s resilience in relation to being injured might be quite different to their resilience in relation to a loss of form”.

The behavioural elements of resilience lay at the heart of their research programme.

“We see resilience as a behavioural response,” says Ashdown, “but, up till now, there hasn’t been any literature that has actually asked what do these behaviours ‘look like’? How do we observe them? I think our work, in a behavioural sense, gives us some directly observable, reliable and valid indicators of resilience in football.”

The appeal for coaches, psychologists, and analysts is clear. “They’ve really bought into this idea that we’ve got something to look for on the pitch, and if we can see it [resilience], then maybe we can then develop it and track it over time,” Ashdown continues.

Their initial 2025 study/paper identified 36 behaviours (across six themes mentioned above), which have since been refined to ten. “We retained at least one across the six themes, which is another indicator that they’re pretty reliable.”

These behaviours include: demonstrating supportive actions during pressure or adversity (support-focused behaviour); positive body language in response to stressors (emotion-focused behaviours); and regaining focus in the face of challenges (robust resilience behaviours).

How might coaches approach these behavioural themes in their resilience development work?

The Leaders Performance Institute asks Ashdown and Sarkar about each of the six themes and they give consideration to each in turn with the caveats that a) they should be viewed collectively in order to develop a holistic view of an athlete; and b) the data collection and analysis of their research programme remains ongoing.

  1. Teammate support-focused resilience behaviours

When players support or encourage teammates in stressful moments, especially after mistakes.

Ashdown admits that the relational aspects of resilience are more significant than he initially thought. “At times I probably assumed resilience was an individual capacity that you developed almost by yourself without realising that social support (through your teammates) is really significant,” he says.

“Through the work of Ben and others we’re starting to find that resilience is very much relational,” says Sarkar. “The development of resilience is dependent on cultivating high quality relationships. The interesting bit about social support is that we’ve found that it’s not necessarily about getting social support, but it’s about the perception that that support is available to you. From a resilience perspective, the perception is more important than receiving the actual support itself.”

Ashdown then shares a story of academy training drills, at Derby County FC (work led by academy sport psychologist, Lyle Kirkham, and supported by Ashdown), where players had a “secret support partner”. “We tasked some players with, right, when your teammate experiences some adversity or stressor or when they’re under pressure, find ways of offering them support,” he says, adding that the process raised the players’ awareness of how they’re reacting, responding and interacting with their teammates.

  1. Emotion-focused behaviours

When players attempt to regulate their own emotions when encountering pressure, errors or frustration.

While there isn’t yet the data to support a definitive conclusion that emotion-focused behaviours depend on age and phase, as Ashdown explains, “there’s so many points where the participants said ‘we would expect to see a different response from a 10-year-old than one of our under-18s’.”

Emotional maturity is sure to be a factor. He adds: “How these players react and respond to things, particularly at younger ages, it’s a lot more visible, whereas maybe the older players tend to try and disguise how they’re feeling.”

This is a behavioural theme where interdisciplinarity comes to the fore. “We’re working with performance analysts to try and identify these behaviours through video footage and I think we’ll end up with a bespoke set of behaviours based on the phase [foundation, U9-U11; youth development, U12-U16; professional development, U17-U23].”

  1. Effort-focused behaviours

Displays of physical and psychological effort used to cope with setbacks, fatigue or demanding situations.

What does making an effort ‘look like’ in any sport? “There’s a danger of making assumptions because every player is different,” says Ashdown with reference to both physical and psychological indicators of effort. Their work has talked of pairing GPS data with observations but, as he admits, “this is where we need to be careful and cautious of not mislabelling players based on a perceived lack of effort and we must be aware of individual differences”.

For Sarkar, again, it is more about setting the terms for a player development conversation. He says: “You might come up with a resilience profile to say one player has got hypothetically high effort-focussed behaviours and lower teammate-focussed behaviours, but we see this observational tool more holistically across all six themes”.

  1. Rebound resilience behaviours

These reflect a player’s ability to bounce back quickly after a mistake or negative event.

These need to be channelled. It is no good if a player makes a mistake and runs around like a headless chicken for the next 10 minutes and is sent off.

“One of the participants in our research mentioned that exact point in relation to effort-focused behaviours,” says Ashdown, before echoing Sarkar’s earlier reflections. “The most value in this behavioural approach is the opportunities that it creates for player-coach or player-psychologist reflection.” This, Sarkar suggests, could be a joint review of game video clips where the coach and/or psychologist says to the player ‘talk us through your thought process. What were you thinking and feeling at the time? How might you react and respond differently?’ or it a series of ‘what-if’ questions and scenarios. ‘What if this were to happen in the future? How would you react and respond?’

Sarkar adds that any intervention should be context-specific. “If a player has done that once are we then making an assumption that they’re doing that all the time – is this a one-off occurrence versus a pattern of occurrences? If it’s a one-off, like Ben said, then it’s probing that player about what they were thinking at that particular point in time. But we have to be careful that we’re not intervening based on a one-off versus a pattern.”

  1. Robust resilience behaviours

The ability to maintain stable performance while under sustained pressure or after setbacks.

Ashdown and Sarkar make the point that robust resilience behaviours risk being conflated with youthful inconsistency – and all its causes – at academy level.

“One of the participants in our research said it’s not about consistency of performance but the consistency of behavioural responses to things. So performance will fluctuate but is there some consistency in the way they’re behaving, reacting and responding?” says Ashdown. “What some of the coaches are after is a flattening of the curve emotionally and the way the players are managing things on the pitch.”

Sarkar believes coaches may be able to use the resulting observational tool as a means of evaluating the efficacy of pressure training scenarios. “What are you, the coach, actually seeing in terms of their reactions, responses, certainly from a behaviours point of view, and as a result of that pressure training, are you actually seeing an increase in some of the resilience behaviours in relation to these themes?”

  1. Learning-focused resilience behaviours

When players learn from mistakes and adapt their actions rather than repeating ineffective responses.

Pressure training also presents an opportunity for self-reflection and learning through its video component – this is the ultimate purpose of this resilience behaviours work. “If we’re aware of that, can we support them in navigating those more effectively when they’re inevitably going to come up on the pitch?” says Ashdown.

“We don’t learn from experience, we learn from reflecting on experience,” says Sarkar, paraphrasing the American educational reformer John Dewey. “Pressure training shouldn’t just be about putting people under pressure in training and then automatically assuming somehow that they’re going to develop their resilience to future situations?”

At Derby County, led by Kirkham and supported by Ashdown, they have also introduced a series of gamification principles in delivering education and feedback at the academy through a resilience behaviours lens. This includes FIFA-style cards for players, and a football-specific version of snakes & ladders to mirror the ups and downs of the academy journey.

The future of resilience tracking

When it comes to resilience, coaches are acting on intuition, which is valuable but ultimately has its limitations.

“We’re trying to make that process more objective and systematic; hence this is where the interdisciplinary piece comes in,” says Ashdown. “We wouldn’t expect coaches in the moment in the game to be thinking about necessarily tagging or noting these behaviours. We might ask the analyst, with support from the psychologist, to do live coding or tagging of these behaviours or retrospective tagging based on the recording. That would then lead to conversations with the players. With this work, there’s a big opportunity to bring together coaching, performance analysis, and psychology.”

Sarkar explains that they are using the behavioural data to create a resilience profile for players across the noted behaviours. “That gives you a holistic viewpoint,” he says. “A player might have higher team-focused resilience behaviours and slightly lower effort-focused resilience behaviours and a medium level of learning-focused resilience behaviours. So, it gives you a nice overall resilience profile of an individual.”

The hope is that their work will eventually provide an evidence-informed and objective approach to tracking resilience on the pitch.

“It can also then become part of the everyday conversation with multiple staff. So rather than just a conversation in relation to psychology, it’s a broader conversation about player development.”

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‘If you Don’t Take yourself Out of your Comfort Zone Once a Day you’re Not Doing your Job’

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Haas F1 Team Principal Ayao Komatsu manages pressure and expectations at his team with a blend of challenge and support.

By John Portch
Ayao Komatsu is a recurring presence on the popular Netflix series Drive to Survive.

Not that he watches it, as he told the audience at the 2025 Leaders Sport Performance Summit.

“When I’m doing my job, if I even for a moment think about what I say or how I behave or how I’m perceived by a TV audience, then I can’t do that job,” said the Team Principal of the Haas Formula One team.

Those inhibitions, he explained, “could be the difference between me making the right decision or not” during a race.

Not that Komatsu is unaware of the influence he has as a leader. Google his name and the images that spring up tend to depict him holding a microphone at a press conference or media engagement. In that sense, Komatsu’s onstage appearance in London – just days after November’s Brazilian Grand Prix and a 12-hour flight – is no different.

“When you’re doing a media session that is an opportunity for us to tell our story, who we are,” he added.

Who they are is Formula One’s smallest team, both in terms of staff size, budget and infrastructure, but with a hard-earned reputation for punching above their weight under Komatsu’s stewardship.

In the year prior to his elevation, Haas finished tenth out of ten, which was in keeping with their size but below the expectations of team owner Gene Haas.

Komatsu, who previously served as Haas’ Chief Race Engineer, took the reins from Gunther Steiner ahead of the 2024 World Championship and led the team to seventh in the Constructors’ Standings; in 2025, they finished eighth.

He puts it down to an organisational structure that “promotes and forces communication and helps people to get to know each other”. “If we cannot work together, we’re not supporting each other, if we’re not aligned, we’ve got zero chance against organisations that are a minimum three times, sometimes four times larger”.

Ayao Komatsu onstage at the 2025 Leaders Sport Performance Summit at the Kia Oval in London.

Over the course of 35 minutes, Komatsu set out what it takes to manage the pressure and expectations of building on Haas’ successes while keeping in touch with Formula One’s leading lights.

Komatsu understands that you can’t chase results under pressure

Chronic pressure eventually leads to diminished performance. Komatsu found this out to his cost at the 2025 British Grand Prix at Silverstone.

“My mindset approaching the race was completely wrong,” he said. “I was really trying to force the result because I knew we should be scoring lots of points.”

Haas had spent considerable time and resource developing their car prior to Silverstone and knew that their drivers, Oliver Bearman and Esteban Ocon, could claim high finishes. Instead, the duo collided on the 43rd lap and finished pointless.

“What happened was really instead of letting the race come to you, doing your best, focusing on yourself, you are just focused on the result.”

It was a rare misstep for a leader who tries to give his staff “breathing space” and “a chance to think more about what they do rather than chasing it, because that’s not sustainable”.

Nevertheless, he pushes people out of their comfort zone each day

Komatsu said: “Our people are not afraid of failure. If you’re afraid of failure, nobody’s going to move.”

The right balance of challenge and support can enhance both focus and motivation.

“You’ve got to give people a clear message that, ‘come on, you’ve got to take yourself out of your comfort zone every day’,” he added. This is Komatsu’s non-negotiable. “If you haven’t taken yourself out of your comfort zone once a day, actually, I don’t think you’ve done your job.”

Komatsu encourages calculated risks that build confidence

Whenever crisis strikes, Komatsu has a well-planned contingency to relieve collective stress.

One such occasion was at the first race of the 2025 season, in Melbourne, where the Haas cars just “did not function”. Ocon qualified in last position, while Bearman could not even set a qualifying time and was required to start the race from the pit lane.

“That was a really testing time,” said Komatsu. But the team had discussed this very possibility for the past four months. They knew the car would either fly, flop or achieve something in between. In the event, the car flopped.

Their response to that race weekend was governed by the new car regulations coming in for the 2026 season. Most teams began to focus on their 2026 cars not long after Melbourne. Haas, with their comparatively modest resources, had no choice but to develop their 2025 car further because, as Komatsu said, “one place in the Constructors’ Championship is worth millions”. “So to make next year’s budget work, with brand new regulations, you’ve got to keep spending money to develop the car.”

He is proud of what happened next. “We just got on with it,” he continued. “I gave the team a clear objective; what is not acceptable, what we need to achieve. I didn’t tell them how. I listened to them and they came up with the solution and took the risk.”

While the true outcome “will only be known in January or February”, the 2025 car did improve and so did the team’s standing.

“For me, more than that sporting result, more than the lap time we gained, the important thing is the confidence this gives the people of the organisation; it’s priceless.”

Ayao Komatsu and Esteban Ocon talk on the grid prior to the F1 Grand Prix of Abu Dhabi at Yas Marina Circuit in December 2025.

He has also cultivated a ‘no blame’ culture

In removing the fear, providing breathing space, and giving people latitude to solve their own problems, Komatsu has cultivated a ‘no blame’ culture.

He took public responsibility for the collision at Silverstone but later spoke to Bearman and Econ about what went wrong. He let them air their grievances and decide the future rules of engagement when their cars are in close proximity mid-race.

“I said, ‘look, until the next race, we’ve got two weeks. Take your time, you put everything on the table and, by next week, can you come to an agreement? If you don’t come to an agreement, I’ll tell you what we need to do’,” said Komatsu while fully aware that neither driver wants to be told what to do by anyone else.

“The important thing here is that full transparency,” he added. “I don’t have any other agenda than wanting both of you to perform; the team to perform. I’m not biased towards one driver or the other, but then again, sometimes I have to make a decision that will disadvantage one of the drivers, but as long as this guy knows that I was making that decision purely based on the interest of the team, as long as you’ve got that respect and transparency, it’s fine.”

When Ocon signed with Haas ahead of the 2025 season, some external observers harboured reservations due to his supposedly difficult character. Komatsu, having worked with Ocon for more than a year, is having none of that.

“I knew that it’s got a lot to do with the respect between the team and the driver, transparency, and then providing that safe space. I was very confident that we could provide that environment.”

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‘Some Skills of Adaptive Leadership Are Obvious, But That Doesn’t Make them Easier to Learn’

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In the third and final session of our Virtual Roundtable series ‘Leading in Complexity’ John Bull of Management Futures explores the skills and tools that enable a leader to be more adaptable in the face of change.

By John Portch
“Some of the skills of adaptive leadership are more obvious, but that doesn’t make them easier to learn,” said John Bull.

The Director & Lead for High Performance Research at Management Futures hosted the third and final session of our Virtual Roundtable series entitled ‘Leading in Complexity’.

Bull wanted to encourage Leaders Performance Institute members to reflect on their own role as an adaptive leader and pinpoint some areas for self-development.

But, as he admitted, this is easier said than done. He recalled a conversation he had with his colleague Tim Cox, who led sessions one and two, and our own Luke Whitworth.

“We reflected that it takes energy to spot the necessary changes,” said Bull. “It probably feels like it then takes even more energy to then try and lead the change in the face of resistance.”

There are, however, skills to be learned and tools available to all leaders.

Four inhibitors (and four more)

In session two, Cox outlined four common ‘traps’ that can inhibit your ability to be adaptable.

They were:

  1. Being overwhelmed or hijacked by our emotions
  2. Operating from out-of-date assumptions or an out-of-date map of the world
  3. When authoritative leadership causes a bottleneck
  4. Inflexibility

You can read about these in greater detail here.

At the start of this session Bull added four additional traps suggested by the Leaders Performance Institute members who have attended this series:

  1. Success: if it ain’t broke…

“You know the end of this sentence,” said Bull, who introduced the table to the work of British organisational theorist Charles Handy, specifically his 2015 book The Second Curve: Thoughts on Reinventing Society.

Handy wrote: ‘The nasty and often fatal snag is that the Second Curve has to start before the first curve peaks.’

“You need to start reinventing almost on the peak of the curve before your competitors do,” added Bull.

  1. Traditional, lack of cognitive diversity

Sports, as Bull pointed out, tend to recruit leaders from within the realms of their own sport. “The implication of that is that the sport is lacking some cognitive diversity,” said Bull.

As an antidote, he cited the example of British Cycling’s ascendancy in the late 2000s under Sir Dave Brailsford. “The two biggest breakthroughs in British Cycling came from Australian swimming [equipment design] and in introducing a clinical psychiatrist.”

  1. Risk averse

All change requires a leap of faith. “This inhibitor is linked to the traditional,” said Bull, “but where an organisation may be very risk averse that can get in the way of adaptation.”

  1. Lack of alignment

This was a major area of focus in our recent Trend Report.

Bull said: “The more alignment you have, the faster you will be able to pivot and adapt as a team.”

Why mindset matters when it comes to adaptability

Put simply, a leader’s mindset influences how they perceive, respond to, and lead through change in complex environments.

Bull then led the virtual room through six areas that demonstrate why mindset matters:

  1. ‘Radically traditional’: clarity on what to protect is as important as what needs to change

‘Radically traditional’ is a term coined by Professor Alex Hill to describe organisations that have thrived for over a century through an adherence to tradition allied to a willingness to adapt.

“The key insight out of that work is: in order to be able to be adapt, you have to be really clear on what doesn’t change,” said Bull. “It’s about being really clear on what is the core that we want to safeguard, what is what is now out of date. It’s having a balanced view and doing both at the same time.”

  1. Embrace uncertainty

Bull used neuroscience to make his point here. “If we are threatened by the uncertainty we’re going to go into fight or flight mode,” he said. “And as we all know we’re going to be less resourceful in fight or flight as opposed to seeing it as an opportunity.” This is what sets adaptable people apart. “They’re calmly ready for it, they’re calmly in alert. Their radar is on and, if you can relish the uncertainty and dial up that part of your personality that relishing it, your brain’s going to be operating at its best. You’ll have all the feel-good hormones of serotonin, endorphins, dopamine and oxytocin.”

  1. The ‘scout’ mindset v the ‘soldier’ mindset

Bull is fond of the phrase ‘situational humility’, which was coined by renowned psychologist Amy Edmondson. “If we’re operating in a domain where we have a lot of expertise it’s recognising there’s still going to be stuff we don’t know,” he said.

He built on his point by introducing the work of philosopher Julia Galef, who has outlined what she calls ‘scout’ and ‘soldier’ mindsets:

A scout mindset, such as when a scout might draw a map, is essential when learning and adapting. “It’s about acknowledging we might know some elements of the map, but large parts of the map are still undrawn,” added Bull. “It’s not ignoring that we have expertise, but it’s looking for what’s missing.”

On the other hand, a soldier mindset is counterproductive because, as Bull said, “most of our energy is going to influencing other people to see things our way as opposed to learning from what we’re missing.” It can also help, as Shona Crooks, a colleague of Bull’s from Management Futures says, to ‘put your brain in neutral’.

  1. Focus on what we can control

“From a mindset point of view, this is about where’s our energy going?” said Bull. “Is our energy going to what we can’t control? Or is our energy going to the element of that which we can control?”

  1. Growth mindset: learn from failures

Bull said: “Do we focus on learning from failure and finding opportunities where the failure has low consequences?”

  1. The courage to challenge ‘sacred cows’

This is “the courage to speak up, challenge and name a need to adapt even when that’s really unpopular,” said Bull of the term commonly used in marketing. “There will be some elements of what the sport does or what the organisation does which has served your team incredibly well in the past, which you might feel needs revisiting. That’s going to get the strongest reaction, but sometimes that’s important to show that courage.”

The group were then invited to rank themselves, strongest to weakest, on their ability in each area:

“The common component is emotion,” said Bull in reflection.

How we respond to challenges is critical and, to follow up, he shared eight important adaptive leadership skills needed in complex environments:

  1. Prioritising time: ‘stepping onto the balcony’: The ability to step back from day-to-day operations to reflect and gain perspective helps leaders see what’s really going on and make better strategic decisions.
  1. Distinguish between ‘tame’ and ‘wicked’ problems: Bull defined and distinguished ‘tame’ and ‘wicked’ problems thus:

“The leadership required around a tame solution is very different to the leadership skills required around adaptive leadership and solving a wicked problem,”  said Bull. “And where a lot of leaders and organisations get into trouble is where they treat a problem that is wicked as though it’s tame and they try and just implement a simple solution; and it doesn’t work or they try and ignore the problem.

“One of the key skills is how do we spot when we need to go into adaptive leadership mode?”

  1. Emotional intelligence: A key skill for scenario planning (see below).
  1. Sense-making, analytical thinking: How quickly are we able to see patterns and assimilate what’s happening? Bull divided this into three areas:
  • Alert to common biases
  • Root cause analysis
  • Spotting new patterns
  1. Psychological safety: “How good are we at creating psychological safety where people will challenge our thinking and challenge the predominant thinking, so listening, questioning, facilitation skills?” 
  1. Leading change / influence: “We may see the need to adapt but how effective are we at getting the key people on board, enabling to see the need to adapt, and adopting and implementing changes?”
  1. Empowering – define the problem, give responsibility: “That’s not about just giving freedom, it’s about defining a problem clearly and then giving people responsibility or using distributed leadership to solve it.” 
  1. Debriefing – facilitated learning: “Underneath all of this is our skill in facilitated learning,” said Bull. “Debriefing is a key element of that.”

 Again, attendees were asked to rank themselves on each of the eight suggestions:

Bull believes the snapshot provided by the above bodes well for sport. “I’m struck, relative to outside of sport, how strong people are generally scoring on the ‘leading change, influence, and persuasion’,” he said. “That’s a positive strength to be able to bank here because, in our experience, and if you look at the research around this, that’s often the skill that most holds back adaptive leadership.”

To wrap things up, Bull shared eight tools to help leaders be more adaptive:

  1. The OODA Loop: used in the military and described in greater detail here.
  2. Multiple cause analysis: “It’s just the idea of mapping out. If you take something that’s happening, it’s asking the question, what are the causes of that,” said Bull. “And the real emphasis on the plural causes.”
  3. Scenario planning: This is “challenging ourselves to ask what are the what if scenarios that could come up, prioritising those by likelihood and impact and then ensuring we’ve got contingencies for that.”
  4. Red teaming or pre-mortem: Another approach favoured in the military. “You would task some of your team, knowing what they know about your strategy and approach how they would beat us. Then you get that team to come back and present that,” said Bull. “Pre-mortem is just asking the question to counter the positive bias of if we were going to have a failed season, where is it most likely to go wrong and then paying attention to it.”
  5. Force field analysis: “It’s based on this idea that if the forces for change are greater than the forces against change, change will happen,” said Bull. “What are the forces against change and what can we do to minimise those?”
  6. Stakeholder mapping: “I’m a big fan of doing this by mapping the energy for the change as well as the influence.”
  7. Appreciative enquiry: “If you need to build a new muscle in the organisation to adapt, it’s about finding where we already have that muscle, amplifying that, and learning from those people.”
  8. Setting up safe to fail experiments: Bull explained this by returning to the work of Amy Edmondson on ‘intelligent failure’. “People talk about ‘failing fast’, they talk about welcoming failure, and Edmondson’s provocation is that this idea is too general, that not all failure is good, and sometimes failure has dire consequences.

“So what she would say is in organisations that that have a more mature attitude to failure will find opportunities to do ‘intelligent failure’.”

In her book Right Kind of Wrong: Why Learning to Fail Can Teach Us to Thrive, Edmondson outlines three types of failure and the conditions for ‘intelligent failure’:

Final task

Bull concluded by setting the virtual room a task to consider in their own time:

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Performance Under Pressure: Four Lessons from a Big Wave Surfer

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Coaching & Development
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Ian Walsh of Red Bull is renowned for his meticulous approach to tackling some of the biggest waves on the planet. Here he shares his wisdom with the wider sporting community.

Main Image: Fred Pompermayer / Red Bull Content Pool

By John Portch
“Time really slows down,” says Red Bull surfer Ian Walsh of the moment he rides a big wave.

“In every other part of my life there’s a million things going on. I feel like I always have ten balls in the air. Did I forget to take the laundry out? Did I put it in the dryer? I have bills to pay, groceries to buy. And surfing is one of the few places in the world where that all just drifts away.”

This level of focus may sound familiar to athletes, but the stakes of big wave surfing are something else entirely. One false move and Walsh risks serious injury every time he mounts his board.

Walsh has built a career on his coolness under pressure, which is why he was invited to share his insights at the Leaders Sport Performance Summit at Red Bull Media House in Santa Monica last year.

Ian Walsh poses for a portrait at the Volcom Pipe Pro on 4 February 2018, on the island of Oahu, Hawaii, USA. [Zak Noyle / Red Bull Content Poo]l

Four factors stand out in his approach.

1. He acknowledges and harnesses his fear

“Those nerves and everything you fear are natural, and you can use that to elevate your performance,” said Walsh. “It commands every ounce of your being and your focus to deal with what’s coming at you and how you want to navigate it to try and finish on your feet.”

This ability comes with “repetitions and time”. Walsh was in town for a training block at Red Bull’s state-of-the-art Athlete Performance Center ahead of the northern hemisphere summer season. “I’m going to take full advantage of having this amount of time in a facility like this,” he added. “It gives me the chance to push myself in a controlled environment.”

2. He keeps his ‘smart brain’ online

Walsh can keep his ‘smart brain’ online under pressure. It is a term often used by high-performance specialist Rachel Vickery. “Have you got enough buffer in the system to absorb that natural increase in arousal state peaking?” she said on the Leaders Performance Podcast in 2023.

“Every human has a threshold that basically says if my arousal stays below my threshold or below my red line, I can perform in a way that I’ve got a lot more control of. If I’ve got more buffer in the system, so to speak, then when I get the normal increase in arousal it’s still under control and it’s not shooting me across the red line.”

In Walsh’s case, he de-escalates and grounds himself through the ‘breathe-up’ technique, which is a cycle of diaphragmatic breathing aimed at lowering his heart rate and preparing his body to stay relaxed underwater for an extended period.

Additionally, thanks to training alongside Red Bull freediver Kirk Krack, Walsh has learned to hold his breath underwater for up to five minutes. “It’s creating situations where I could elevate my heart rate and then get into a breath hold and understand how my body is going to react and eventually adapt to those scenarios.”

“It’s a skill in and of itself to then go, ‘how do I apply that once this physiological threat response kicks in? How well am I able to adapt and adjust and execute when all those changes happen?’” said Vickery, who would no doubt approve of Walsh’s strategies.

3. He already knows what to do when things go wrong

Walsh has long had a firm interest in meteorology and bathymetry [the study of the seabed, lakebeds and riverbeds]. He can pinpoint with reasonable accuracy when and where the most suitable swells will appear during both the northern and southern hemisphere surfing seasons. He said: “The reason it evolved to so much precision is to give myself as much of an opportunity on those special days as I can, because those days are rare and everything can change so fast on those mega swells.

He then readies his equipment and support team. “By having my preparation done, I can get absolutely smoked on a wave, break my board, everything gets washed onto the rocks, but I have everything ready to go again. I can go right to the boat or the jet ski, get my second board, catch my breath, make sure everything’s good and then get back into the lineup within 15-20 minutes.

“If you don’t have that ready, you could spend two hours dealing with it and it could be another month to six weeks or even the next season when you get another opportunity to push yourself in that calibre of surf.”

His meticulousness extends to listing and ranking restaurant menus in different locations. It drives his partner up the wall. “I take it into my normal life and my girlfriend can attest to how annoying those details are.”

Jokes aside, Walsh’s approach calls to mind the words of mountaineer Kenton Cool, who once told an audience at a Leaders Sport Performance Summit: “People often think of extreme adventure athletes as possessing a ridiculous appetite for risk, that we’re reckless, foolhardy and make illogical decisions. In reality, it’s quite the opposite.”

Ian Walsh photo session for The Red Bulletin, Los Angeles, 19 July 2024. [Maria Jose Govea / The Red Bulletin]

 4. He goes for progress over perfection

Walsh’s near-catastrophic failures have taught him to be humble when ironing out creases in his performance. “Letting go of some of your ego will create a lot more latitude for opportunities,” he said. “Maybe I did get annihilated on that wave, but I was also an eighth of an inch from making it.”

Walsh studies film of his efforts. He is also a comprehensive note-taker. “I can go back and be like ‘this swell angle, these winds, these tides are shaping up like January 10, 2004 [a date on which he suffered a severe injury – one of several throughout his career]’.” He can then tell himself “maybe I should have ridden this forward or tried those fins. Maybe our water safety protocol could have been a little more buttoned-up.”

What to read next

Neurodiverse Athletes: Some Key Coaching Considerations

27 Aug 2024

Podcasts

Alex Hill: How Organisations Survive and Thrive for Over 100 Years

Alex Hill, the Co-Founder and Director of the Centre for High Performance compelled the league to consider its own mortality before suggesting ways it can ensure its relevance a century from now.

A podcast brought to you by our Main Partners

Alex Hill works with a range of sporting organisations. He sometimes stuns them into silence too.

On one such occasion, Hill, the Co-Founder and Director of the Centre for High Performance, compelled senior leaders at the Premier League to confront its own demise.

“I said: ‘at some point people will not want to work for you’. Now that feels impossible at the moment,” Hill tells the Leaders Performance Podcast.

How did that observation go down?

“It was quite a quiet room,” Hill says. “At the moment, they’re lucky they’ve got the pick of the best talent, the best physios, the best scientists – but that might not be there forever.”

Hill spent 13 years studying organisations that have out-performed their peers for over 100 years, including the All Blacks, Eton College and the Royal Shakespeare Company. The result is his book Centennials: The 12 Habits of Great, Enduring Organisations.

“If you want society to support you long term, your impact has to be much broader than just creating role models,” he continues. “Why don’t you take the learning from being at the cutting edge of mental and physical performance and share that?”

Hill believes that the British national governing bodies competing at the Olympic and Paralympic Games could feed those lessons back into the community in the form of a “spin-offs division” similar to that of NASA (another centennial).

“This spin-offs division [could be] designed to take that learning and feed it into all of society so that the whole of our country develops.”

It is just one idea Hill shares during the course of a conversation full of advice for sporting organisations. He spoke of the New Zealand All Blacks and their readiness to embrace failure [40:20]; finding smarter ways to attract money and talent [10:45]; and why a diverse talent pool can make an organisation more relevant to a broader swathe of society [17:15].

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John Portch X | LinkedIn

Listen above and subscribe today on iTunes, Spotify, Stitcher and Overcast, or your chosen podcast platform.

Alex Hill’s Centennials: The 12 Habits of Great, Enduring Organisations is now available in paperback from Cornerstone Press / Penguin Random House

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25 Jul 2024

Articles

Win or Lose, Brendon McCullum’s England Will Hold the Line – Here’s Four Reasons Why

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We highlight the core beliefs that have strengthened the ECB’s resolve to transform English men’s cricket despite the setbacks.

By John Portch

Brendon McCullum had no first-class coaching experience when he was appointed Head Coach of the England men’s Test cricket team in May 2022.

Nevertheless, the New Zealander was the favourite candidate of England & Wales Cricket Board [ECB] Managing Director Rob Key, who himself had been appointed a month earlier.

McCullum, assisted by captain Ben Stokes, introduced a bold playing style that has been labelled ‘Bazball’ (a reference to McCullum’s nickname).

England have improved on his watch and are moving in the right direction ahead of their primary objective, which is a successful 2025-26 Ashes series in Australia. There have been resounding victories in the past two years and there have been some chastening defeats too, which McCullum had anticipated.

‘Are you prepared to take a punt?’ He asked Key during the hiring process. ‘This could go wrong.’ Key was not fazed. ‘What’s the worst that could happen?’

Key shared this story at November’s Leaders Sport Performance Summit at London’s Kia Oval, where he spoke alongside the ECB’s former Performance Director Mo Bobat (who now works in the IPL with Royal Challengers Bangalore). The duo discussed the ECB’s efforts to transform the way England’s men think about and play cricket following a meagre run of one Test win in 15 months prior to McCullum’s appointment.

The subsequent teething troubles were as inevitable as the criticisms that accompanied them, but they have not dissuaded the ECB.

Here, we highlight four beliefs that underpin their resolve.

1. Brave decisions lead to good outcomes

Key inherited a “bruised” performance team riddled with insecurity. Key, who believes that brave decisions made by the right people can lead to good outcomes, got to work immediately. He began to give people the latitude to make decisions without any blowback. With the atmosphere of negativity stripped away, Bobat’s playful side began to emerge. “If you don’t take yourself too seriously, what appears like a risky or brave decision to someone else just feels like the right thing to do.” This was Bazball in the boardroom.

2. Positive reinforcement is critical

McCullum is Key’s ideal frontman. His belief in a fearless style of play, much like Key’s, is born from memories of feeling stifled by coaches when he was a player. So when England batter Ben Duckett was caught and bowled for a duck during England’s 2022-23 tour of Pakistan, McCullum simply said: ‘well done, you’re going to get all your runs with that approach – keep committing to it’. It’s another story Key told at the Oval. “In that moment, it’s not about the ‘well dones’, it’s the player who got nought that Brendon’s reinforced,” he said. “I’ve had so many coaches when I was playing and they’re all over you when you’ve scored 100. What about the bloke in the corner who’s got no runs and he’s thinking that the world is coming to an end? That’s the person who needs you; sometimes they just need you there to listen.”

3. Progress cannot be taken for granted

Anyone looking for a stick with which to beat Key, McCullum or Stokes would not have to look further than their recent high profile defeats. “In English cricket we unravel quickly,” said Key of the criticisms that come his way. “That’s the time when you’ve got to look like you’re the most calm; you’re the one in control; you’ve got all the answers.” This was underlined in the one-day game, specifically following England’s group stage elimination from the 2023 Cricket World Cup. Key’s view is that he and his colleagues made the mistake of assuming their messages had landed. “When people say ‘just go out there, be aggressive and we’ll back you’ they’ve got to believe it,” he said. “We ended up with players who doubted the way we wanted to go.” Do not take your progress for granted.

4. Understand your strengths, minimise your weaknesses

England’s underage teams have adopted the same playing principles as the seniors. The ECB’s hope is that English cricket will produce players with the confidence to back themselves and their technique in the face of adversity. “We’re trying not to be overly focused on technique or fault-spotting, both of which are easy to do in performance systems,” said Bobat specifically of the England Lions and under-19s programmes. Weaknesses are addressed by coaches, but not dwelt upon. “We’re trying to be focused on moments and situations where you use your strengths to put the opposition under pressure.”

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15 Jul 2024

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Self-Awareness, Fear and Resilience – Step Inside Talent Development at a Theatre Company

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The Theatre of Others’ Co-Artistic Director Budi Miller explores the psychosocial skills that facilitate talent development in actor training.

By John Portch
Elite sport has long looked to dramatic arts for inspiration and Budi Miller, the Co-Artistic Director at the multi-centred Theatre of Others, sees the parallels.

“An actor is an athlete,” he told an audience at the Leaders Sport Performance Summit at Melbourne’s Glasshouse, while accepting the obvious differences.

“We use our bodies, we use our emotions, we use our intellect, we use our voices – we use everything we can to get you to believe that we are who we say we are.”

Miller took to the stage alongside Kit Wise, the Dean of the School of Art, Design and Social Context at the Royal Melbourne Institute of Technology [RMIT], who shared his own views on the trainable psychosocial skills in talent development in the arts.

Here, we explore Miller’s thoughts on addressing questions of self-awareness, fear and resilience in a learning environment.

Self-awareness: the base for all development

As an actor learns to use their body, emotions, voice and other facets, Miller explained that it “requires a sense of awareness” and “from that awareness we [develop] an authenticity.” This ‘authenticity’ includes the taking of calculated risks as actors stay true to themselves. Miller helps actors to develop a deep awareness of their bodies and actions as well as a healthy attitude towards self-inquiry.

There is also a collective element. “We have an agreement that when we walk through the door we meet each other at our best.” That can be anything on any given day “and then everyone in the room is doing what they’re doing best at this moment; and what happens is they start to work and everyone’s level has increased”.

Fighting fear and constraints

Miller mentioned that fear can get in the way of talent development. In response, he emphasises the role of playfulness and fun in learning environments; that when actors are free of fear, they can stay motivated and free of unnecessary stress and self-consciousness. It’s a process he describes as the “de-socialising of the body”

He also cited the “speed of fun”, which is a concept devised by Miller’s former tutor Christopher Bayes at the David Geffen Yale School of Drama. The concept encourages actors to be present and spontaneous, enhancing their performance by keeping them in a state of flow and playfulness. “Bayes said that ‘fun is faster than worry and louder than the critic’ and it forces you to be on the front of your actions”. It is a primal rhythm that actors use to stay in the moment and maintain a high level of energy and engagement. “As opposed to thinking about the binary of ‘good and bad’ you’re just in. That happened. Get back to the rhythm, get back to the pace.”

Miller also advocates for a “body-first, not psychology” approach. “Psychology is a response to what’s happening in the body,” he said, adding that he will take actors through a series of fear-relieving exercises. “The body is leading me first; so if you have the awareness of understanding your body and how the body works, you can change the pattern that’s getting in the way.”

The role of the coach and collective in building resilience

Miller discussed resilience as it stems from a sense of connection in a supportive environment. The topic was raised in light of the risks posed to actors who chase external validation. “Whenever you use an external stimulus to identify your self-worth you are always secondary,” said Miller, who spoke of actors chasing grades and roles rather than finding internal fulfilment.

It takes an empathetic teacher and Miller made his point by referring to the Hindu faith where the god Shiva told his wife, Parvati, ‘through you I know myself’. Miller sees the struggles of his students and recognises that he was in their shoes once upon a time. “By integrating this empathy you’re able to change them without them even realising they’re being changed just by that energetic connection.” Miller must embody the traits he is training in others if he is to best engage students in their own development. “If I have the courage to have that vulnerability and just allow myself to be present, then we get to look at what the actual problem is, because oftentimes the problem is external.” As with playfulness, there is a collective element. “How can we as a team interact to solve this external problem together without the walls between us?”

‘I Don’t Think I’ll Ever Lose my Job as a Coach to AI, but I Might Lose my Job as a Coach to Somebody who Knows How to Use AI Better than I Do’
Article · 18 Oct 2024

‘I Don’t Think I’ll Ever Lose my Job as a Coach to AI, but I Might Lose my Job as a Coach to Somebody who Knows How to Use AI Better than I Do’

20 Jun 2024

Articles

One Small Step or One Giant Leap: Seven Factors to Fuel your Moonshot

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Coaching & Development, Data & Innovation, Human Performance, Leadership & Culture
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Adaptive growth sat at the heart of the Leaders Sport Performance Summit in Los Angeles. Discover the insights to propel you to greatness courtesy of the arts, academia and, of course, the world of sport.

An article brought to you by our Event Partners

By the Leaders Performance Institute team
John F Kennedy’s ‘we choose to go to the moon’ speech remains a masterclass in political rhetoric.

“We choose to go to the moon in this decade and do other things, not because they are easy, but because they are hard,” said the US President at Rice University on 12 September 1962.

Those words, undiminished by six decades of distance, might have become a monument to presidential hubris had NASA’s Apollo program failed to land Neil Armstrong and Buzz Aldrin on the moon. Instead, Kennedy’s vision galvanised his nation and, allied to federal resource, gave the program the impetus it needed.

NASA’s ‘moonshot’ has since become a byword for ingenious and audacious projects that showcase adaptive growth. That is: being adaptable in the face of change and challenges, continuously striving for growth and improvement, learning from your experiences and making strategic decisions that drive progress and innovation.

Moonshots were a theme of the recent Leaders Sport Performance Summit at Red Bull in Santa Monica, with Jennifer Allum, who is part of the leadership team at Alphabet’s X, The Moonshot Factory, taking to the stage to discuss an environment where audacity is a prerequisite.

It was a marvellous start to proceedings on the morning of day one but, in truth, other themes discussed across both days, from talent and creativity to strategic thinking and resilience, just as readily point to adaptive growth.

Here, inspired by the worlds of sport, the arts and academia, we touch upon seven factors that can help to fuel your own moonshot, whether you’re taking your first small step, sustaining your early momentum, or looking to make a giant leap.

  1. Fearlessness in the face of failure

Harvard professor Clayton Christensen observed that large, established organisations do not always take advantage of potentially disruptive technologies and trends, while newer and less-established organisations often do. In his 1997 book The Innovator’s Dilemma, he explores the tension between sustaining existing products and embracing disruptive innovations.

Allum discussed the concept onstage in front of an audience where ‘failure’ is a common bedfellow. She understands that Alphabet, the parent company of Google, could easily fall prey to the Innovator’s Dilemma. So while X, The Moonshot Factory performs an instrumental role in delivering ‘moonshot technologies that make the world a radically better place’, there are myriad failures that pile high on their factory floor – and Alphabet wouldn’t have it any other way because they perceive failure as a learning opportunity rather than a threat.

Allum’s top tips for avoiding the Innovator’s Dilemma:

  • Aim for 10x not 10% – use ‘bad idea brainstorms’; practise the behaviours of audacious thinking; put everything on the table.
  • Be scrappy, test early – reject the social norm of refining; find the quickest way to learn that you’re on the wrong path; have a thick skin and be OK with people thinking you’re wrong and weird.
  • Build-in different perspectives – recruit for a growth mindset (high humility, high audacity; people who take risks in their own lives; who think differently and challenge the way problems are solved).
  • Reframe failure as learning – you can’t solve for success, so track what you do, as failures will support future ideas.

“We reward project shutoffs, dispassionate assessments, and intellectual honesty.”

Jennifer Allum, leadership team, X, The Moonshot Factory
  1. Swerve common pitfalls

Long-established teams can all do better, but what of those just starting out, particularly in women’s sport? How can a beginner’s zeal be channelled into establishing a stable, long-term concern? Those are two of the questions currently facing NSWL expansion team Bay FC and their WNBA counterparts the Golden State Valkyries.

It is an exciting time for women’s sport but there are pitfalls to be avoided:

  • It’s important to understand and appreciate the differences between men’s and women’s sport – don’t look to replicate the approach. Bay have, for example, intentionally fashioned a culture that is people-first, player-centric and focused on player health.
  • What skills are required in expansion environments? An entrepreneurial mindset, for one. Embrace the unknown and have empathy.
  • There will be critical moments in the early days, but this is where you can shape the culture. Find moments to demonstrate what is both acceptable and unacceptable.

“Our culture and values are aligned to the name of our team. We want people to be Brave, Accountable and You; underpinned by the idea of bringing your authentic self everyday.”

Lucy Rushton, General Manager, Bay FC

“I am a believer in asking people how they are feeling in terms of a particular climate: are you sunny, happy or cloudy? It’s a simple way to help measure your culture.”

Ohemaa Nyanin, General Manager, Golden State Valkyries
  1. Conditions where creativity can thrive

Is yours a creative learning environment? Either way, you’d do well to listen to the Westside School of Ballet (LA’s most successful public ballet school) and the UCLA Herb Alpert School of Music – what can such schools teach the world of sport about the creation of learning environments that encourage improvisation, experimentation and intrinsic motivation?

It begins with a love for the art form and a welcoming ecosystem that allows the freedom to explore:

  • Open yourself to the notion of ‘winning’ in other ways; you need to allow failure to happen and experimentation to take place so that young people can find different moments in their work.
  • How can you shift your environment to create more challenge and failure, but communicate it in a way, that nurtures solution-minded individuals who can respond to what’s thrown at them in the context of competition?
  • Can you say you understand your young athletes’ intrinsic motivations? If you don’t, it can leave a lot of creative potential on the table.
  • At UCLA, they do not speak about ‘working’ music – they talk about ‘play’.

“We want to foster a love of the art form rather than fear.”

Adrian Blake Mitchell, Associate Executive Director, Westside School of Ballet

“We work on improvisation to get to more fundamental questions – what am I trying to convey? What story is being told?”

Eileen Strempel, Dean, UCLA Herb Alpert School of Music
  1. Leaders skilled at optimising their energy

As a leader, strategic thinking is in your remit, but do you ever include protecting your energy as part of the equation? “An organisation can’t outpace its leaders,” said author Holly Ransom onstage in Santa Monica. “So there’s nothing more important than working on ourselves as leaders.”

How to show up each day:

  • Manage your energy, not your time; and build-in moments of ‘micro recovery’ to support yourself in the moments that matter. We spend too much time in ‘up-regulation’ and we need to find ways to down-regulate’.
  • Make sure your highest energy moments of the day align with your most important tasks so that your return on energy is optimised.
  • Who in your corner is your supporter, sage, sponsor and sparring partner?
  • Remember: you are the Chief Role Model Officer in your team – make sure you live and talk about the things that help people lead themselves in ways that manage their energy.

“Are the habits that you’re leading with still serving you, your career, role and impact?”

Holly Ransom, author, The Leading Edge
  1. Collective resilience

No matter your level of success or the smoothness of your systems, high performance can exact a large toll if your stakeholders are not resilient. As Red Bull US CEO Chris Hunt explained, a leader’s first job is to engender trust amongst their team. There’s no instant solution – you have to advocate for people and stand up for your values time and again.

How can people in high performance develop their resilience?

  • Celebrate examples of resilience within the team.
  • You have to manage your personal and collective fear of tactical failure; allowing for the ability to test and learn from the failings and, simultaneously, build resilience. Look for dynamic interruption and get better at absorbing it.
  • Leadership is not changing, but the context is. What has traditionally grounded teams in the past will still help them now.

“Marginal gains come from resilience, and victory comes from marginal gains time and again.”

Chris Hunt, CEO Red Bull US, Red Bull
  1. Clutch performers

As a big wave surfer, Red Bull’s Ian Walsh is well-placed to discuss performance under pressure. He took to the stage to discuss the strategies that serve him well out on the surf.

Pressure points:

  • Understand how your body reacts when under duress both in sport and beyond. From there you can maintain control.
  • When your work requires you to continually return to moments of risk and pressure you have to ensure that your ambitions, drive, hunger and desire outweigh your fear of failure or injury.
  • At Red Bull, Walsh and his teammates catalogue their good and bad experiences in the moments of pressure and risk – these help to create a lifetime of understanding that can be used the next time they encounter both.

“Pressure is a valuable condition for performing at your highest level.”

Ian Walsh, big wave surfer, Red Bull
  1. The role of tech in decision making

Technology at its best can inform your decision making and, as Fabio Serpiello, a professor at the University of Central Queensland, told the audience at Red Bull, there are steps you can take to ensure you’re using the right technology and datasets.

Ensure you’re staying on top of tech innovations:

  • Is the technology helping us to make better decisions or requiring us to make more decisions? It can be overwhelming so be sure your tech is in service of the former.
  • The future lies in the ability to read and interpret context; personalise recommendations and make decisions easier.
  • Consider using the Cynefin Framework.  This is a conceptual tool used in the field of leadership and decision-making. It was created by management consultant Dave Snowden in 1999 during his tenure at IBM Global Services. The word ‘cynefin’ comes from Welsh and means ‘habitat’ or ‘haunt’.

“Innovation doesn’t necessarily mean impact. We often forget about impact because of the overwhelming amount of consumer tech.”

Fabio Serpiello, Director, Sports Strategy, University of Central Queensland

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19 Jun 2024

Articles

Why Patrick Mahomes’ ‘Dad Bod’ Has Inspired the Brisbane Lions

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As Brisbane’s Damien Austin said, the Kansas City Chiefs quarterback has proved a useful reference point for a Lions team that sees high performance as a 24/7 pursuit.

By John Portch
A personal declaration by three-time Super Bowl winner Patrick Mahomes has been a valuable performance education tool at the Brisbane Lions’ Springfield Central training ground.

The players and staff stand in awe of the Kansas City Chiefs quarterbacks’ postseason exploits, but Google images of a topless Mahomes with a less-than-perfectly-chiselled figure provide conversation-starters on training, performance and nutrition.

“He’s considered the GOAT at the moment and he’s basically got a ‘dad bod’,” said Damien Austin, picking up on the term Mahomes has used to describe his own appearance. As a three-time Super Bowl MVP, Mahomes is clearly doing the right things, and Austin, who is Brisbane’s High Performance Manager, was simply illustrating how highly attuned his athletes are to the demands of their own high performance.

“We educate the players about acute-chronic workload,” he told an audience at February’s Leaders Sport Performance Summit at Melbourne’s Glasshouse. “They know about injury management, they know about their programmes and why we do what we do.”

Brisbane are one of the best teams in the AFL; and a premiership, their first since 2003, is a realistic target. It’s a far cry from the mess Austin inherited when he first walked through the door in November 2015. He came from the Sydney Swans with a remit to revamp Brisbane’s high performance setup, but it would prove to be easier said than done. “I came to the harsh reality that we were very different.”

Brisbane rock: not all it’s cracked up to be

In 2016, Chris Fagan was appointed Brisbane’s Senior Coach. He initially focused on the physical, technical, tactical and psychological elements that could give him the biggest bang for his buck.

The team also decided to fake it until they made it; “stealing” ideas from individuals and teams, including Usain Bolt, Eluid Kipchoge and the San Antonio Spurs. Austin said: “These people reminded the players what some teams did and we mirrored [their actions and philosophies] until we could develop our own.”

They even brought a large rock to Springfield Central so that the players could ‘pound the rock’ in the manner talked about at Gregg Popovich’s Spurs, where a rock takes pride of place at the entrance to their practice facility. It brings to life the Spurs’ belief that it is not the final strike that cracks the rock but the hundred blows that came before.

While it makes for a stirring scene in San Antonio, Brisbane’s rock did not hold up its end of the bargain. “Every now and then the players would have a crack at it but the rock wasn’t hard – it kept breaking – we had to get another rock!”

On the field, the team continued to lose most weekends. “We called ourselves ‘the happiest bunch of losers’.” While Fagan’s first two years were characterised by turbulence and continued turnover, the atmosphere gradually improved because the people that stayed (or joined) believed in the direction of travel.

The team had long since resolved that at least no one would outwork them. It was their founding philosophy. Players were pushed out of their comfort zones (Brisbane introduced 3K time trials when 1K or 2K were the league norm) but given all the necessary support to prepare. Additionally, no other team had to train in the oppressive heat of the Brisbane summer (routinely reaching 29˚C/84˚F) but the local climate was reframed as a performance advantage.

The team also began to measure everything they could. “I’ve never been in a programme where strength results or running results from the general running session were put up in team meetings so much,” said Austin.

Little victories were celebrated along the way. “If a rookie player benched 60 kilos for the first time it was a pretty big deal.” The players enjoyed their progress. “It could not be us just harping on and on [otherwise] those early losses could have taken their toll.” Instead, as results turned, it led to a firm bond between the players, many of whom are locals who happily spend their downtime together.

Eight years on from teaming up with Fagan, Austin defines high performance very differently. “In the early days we would say ‘let’s do the basics and get as many gains as we can to attract younger players and hopefully they perform later down the track’. Now we’re looking for the finer edge. How we can improve our weaknesses? If you were to play us, how would you as an opposition coach or stats department play against us? Years ago we would not have looked at that.”

Best foot forward

Under Fagan, Brisbane have become known for their growth mindset and fearless approach. The staff have worked continuously to remove the fear of failure, with sessions that demanded players kick off their weaker foot being a prime example. Such efforts underlined that this was a psychologically safe environment. “Those sessions weren’t pretty, but there was an acceptance that you’re going to fail; but don’t be fearful of it. Learn from it,” said Austin, who also explained that players now routinely run their own training sessions and both give and receive performance feedback. “Leadership is not about being the best. Leadership is about making everyone else better.”

Nevertheless, for all their progress, Brisbane’s major defeats have been frustrating. These include semi-final losses in 2019 and 2021 and preliminary final reverses in 2020 and 2022. They bounced back to make the Grand Final at the MCG in 2023 but their narrow defeat to Collingwood that afternoon still rankles and they are determined to make amends. They have put their belief in a 24/7 approach to high performance to bridge that four-point gap. “You need to live it, endure it, deliver it. You need to do everything off the field, look at how you manage it; be involved and make the best out of it.”

Patrick Mahomes would no doubt approve.

5 Jun 2024

Articles

The Debrief – a Snapshot of Powerful Discussions Happening Right Now Across the Leaders Performance Institute

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The May agenda was dominated by cultural enablers, the fundamentals of communication and the impact of mental skills work.

By Luke Whitworth
May was the month where Emma Hayes signed off at Chelsea Women with a fifth consecutive WSL title, Red Bull’s reigning world champion Max Verstappen extended his lead in the Formula 1 World Championship, and Tadej Pogačar won his second Grand Tour at the Giro d’Italia.

Those three, different as they are, share a reputation for sustained high performance and, as such, represent the profile we had in mind as we picked May to launch of our latest Performance Support Series.

That series – which has two sessions still to run at the time of writing – was just one of the opportunities on offer to Leaders Performance Institute members through their membership during the course of the month.

There was much more besides and The Debrief is designed to keep you on the pulse of contemporary thinking across the high performance space. Do check out some of our upcoming events and virtual learning sessions to help you to connect, learn and share with your fellow members from across the globe.

Four interconnected cultural enablers

We have all asked ourselves this question at various times but Dr Edd Vahid and Management Futures decided to delve a little deeper.

In June 2022, the business and leadership consultancy commissioned Vahid, the Head of Academy Football Operations at the Premier League, to undertake a piece of research to discover the ‘secrets of culture’. Two years later, this project, titled ‘Cultural Hypothesis’, is on the cusp of publication.

Ahead of its release, Vahid is leading a three-part Performance Support Series at the Leaders Performance Institute that seeks to explore the enablers in high performing cultures.

The first session, which took place in early May, was a useful way of testing the importance and relevance of the four interconnected enablers highlighted by Vahid in the Cultural Hypothesis: purpose, psychological safety, belonging and cultural leadership.

Vahid explored each enabler in turn.

  1. Cultural leadership. It is seen as a super enabler. When you’ve got strong and aligned cultural leadership it will be a precursor to psychological safety and belonging.

Questions for you to consider in your organisations:

  • Who are your cultural guardians?
  • How are you supporting the development of your guardians?
  1. Psychological safety. This was prominent in Vahid’s findings. Author Amy Edmondson in her book, The Fearless Organization, suggests that ‘making the environment safe for open communication about challenges, concerns and opportunities is one of the most important leadership responsibilities in the twenty-first century’. She also highlighted the importance and relationship between cultural leadership and effective psychological safety.

Questions for you to consider in your organisations:

  • What are you doing to build safety?
  • How do you respond to mistakes in your environment?
  1. Purpose. Most high performing cultures have an inspiring purpose. Vahid referred to clothing brand Patagonia, which says ‘we’re in the business to save our home planet’ and its every action is driven by that purpose. Those organisations that are attending to culture regularly are taking the time to check-in on their purpose; what it means for the organisation and the individuals within.

Questions for you to consider in your organisations:

  • Does your organisation have an inspiring purpose?
  • How closely aligned are an individual(s) and organisational purpose?
  1. Belonging. Ultimately, we want to get people to a point of challenge, but that doesn’t always happen by accident. The In his book Belonging, Owen Eastwood wrote that ‘our senses are primed to constantly seek information about belonging from our environment. We are hardwired to quickly and intuitively understand whether or not we are in a safe place with people we can trust’. Most optimal environments where there is a high degree of psychological safety is where individuals feel comfortable to challenge.

A question for you to consider in your organisations:

  • What belonging cues are evident in your environment?

Achieving communication nirvana

Win, lose or draw, teams are constantly in transition and, as such, they need different things from their leaders at each stage in their development.

This can be tricky because you can’t shortcut the development of rapport, belonging and trust – all are critical to team development and effective transitions – and yet teams and leaders still face pressure to perform now.

That comes down to good communication, as discussed in a recent Leadership Skills Series session.

In fact, it is worth exploring five levels of communication as experienced in a team setting. It is useful to think of the following as a pyramid. Teams begin at No 1 and work towards No 5, with increasing exposure to risk, vulnerability and criticism at each level.

  1. Basic ritual: this is a safe place to start. When sharing basic rituals, we are weighing each other up and there is an unconscious measuring process going on.
  2. Sharing information: the next layer up is when there is a confidence and trust to begin to share information. This might be personal information or progress and insights on internal projects.
  3. Exchanging ideas and opinions: now we want to know what people really think. This is where the risk factor in teams can be increased. The asking of opinions and ideas. There may be an exposure to risk and a need to be bolder.
  4. Free expression of feelings: some teams never really get to this stage. This can be a drag on potential when you can’t share feelings and there is a lot of energy wasted. There can be an atmosphere of tension.
  5. Unspoken rapport: this is the nirvana. The stage where things happen and others know how to respond.

Five fundamentals when measuring the impact of your mental skills work

In the modern landscape of high performance sport, we often here the phrase ‘everything that is managed is measured’.

Such is the desire to show impact and return on investment, we are indeed measuring much of what can be measured.

Nevertheless, it can be difficult to measure the impact of areas such as coach development work or, as discussed in a recent Virtual Roundtable for Leaders Performance Institute members, mental skills work.

While it is tempting to jump into the measuring process, it is important to first build some pre-requisites.

  1. Have you defined and discussed what are we actually measuring and why? We can’t be trapped into the tendency to measure for measure’s sake.
  2. Does trust exist in the environment between staff, players and the coaches? When we think of the success of effective mental skills or sport psychology support, trust is a cornerstone of a well-functioning approach.
  3. Additionally, how can you work through your coaches to get athlete buy-in while garnering their feedback on the athletes’ growth and improvement?
  4. Are your data and insights valid and reliable?
  5. How regularly and intently are you debriefing? As part of the process, make time to debrief and discuss results to understand how stakeholders are interpreting data.

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