Events and Reports
The response to that question will almost certainly vary depending on the respondent’s age, socio-economic demographic, geography, and general tastes.
But whoever’s answering the question, the response will be very different from the one they would have given in 2004.
Expectations of what constitutes a great, good, even acceptable experience at a sports or entertainment event have shifted considerably. The level of service, amenities, access, and the capacity for surprise and delight in premium areas of major sports and entertainment venues are unrecognisable from the offerings of even 20 years ago.
So, again, what makes a world-class event experience in 2024? And how can the design and operation of a venue help to achieve that? This report aims to identify the characteristics of excellence through a series of comprehensive features:
This report has been produced by Leaders with the support of Populous. The report is free to download and requires a basic set of details. We will not share these details with any third party, but if you’re happy for us to share them with Populous – and Populous alone – then please tick the box where prompted below.
You can read our privacy policy to understand how we use your data and how you can change your preferences.
Events and Reports
27 Jan 2025 • Report
Leaders Report: Sport’s Tech Stack – Pointers, Processes and Planning for a Smarter 2025
22 Oct 2024 • Report
Podcast Series – Convergence: An Executive Summary
16 May 2024 • Report
Leaders Report – Succession in sport: future proofing through planning and development
11 May 2023 • Report
Leaders Report – WOW! Moments: Making an Impact with Major Events within Major Events
29 Nov 2022 • Report
Leaders Report – What’s an app worth today? Making decisions about digital that optimise ROI
22 Sep 2022 • Report
Leaders Report – Data Engines: The numbers, systems and services driving sport’s next generation technology
1 Sep 2022 • Report
Leaders Guide – How to design the perfect high performance away day
4 Oct 2021 • Report
Leaders Special Report – Women’s sport: bouncing back from the pandemic
17 Aug 2021 • Report
Leaders Special Report – The super aggregators: sports IP pirates have gone OTT
14 Jul 2021 • Report
Leaders Special Report: Enabling digital transformation in sport
14 Dec 2020 • Report
Leaders Special Report: Building a better normal
25 Feb 2019 • Report
Leaders Special Report: Opportunity and challenge in betting and integrity
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